---
description: Detailed reviews on DERDACK Enterprise Alert based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare DERDACK Enterprise Alert with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: DERDACK Enterprise Alert Reviews, Prices & Ratings | GetApp UAE 2026
---

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# DERDACK Enterprise Alert

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> Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of DERDACK Enterprise Alert

Automation of alerting processes and flows removes human latencies and accelerates the distribution of critical information

Anywhere response and remedial capabilities lead to significant shorter mean-time-to-repair and ensure operational excellence and service continuity

Up to 66% IT HR cost savings by replacing permanently staffed NOCs and Control Rooms with flexible standby- \& on-call teams

Enables anywhere operations leading to a fully mobile workforce, e.g. for IT service staff or maintenance engineers

Staff is allocated in an incident-driven manner, more flexible and only when needed

Automation of communication processes and workflows reduces human latencies and erroneous actions

Targeted mobile alert notifications and alert acknowledgements create clear accountability for critical incidents

A mobile app provides real-time information about alert ownership. Post-shift reports inform team leads and team members about all alerts and activities

See all notifications, responses, troubleshooting activities and annotations in a single thread

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Derdack
- **Location**: Brandenburg, Germany
- **Founded**: 1999

## Commercial Context

- **Starting Price**: €29.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Both subscription and perpetual pricing is available. Pricing is based on named users and feature packages (plans).
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, German
- **Available Countries**: Australia, Canada, Germany, Netherlands, Switzerland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Chat/Messaging
- Communication Management
- Contact Database
- Contact Management Software
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Email Alerts
- Event Triggered Actions
- IT Incident Management
- Incident Management Software
- Interaction Tracking
- Issue Auditing
- Knowledge Management Software
- Maintenance Scheduling

## Integrations (12 total)

- BMC Helix ITSM
- ConnectWise PSA
- Datadog
- Dynatrace
- Jira
- Microsoft Azure
- Nagios XI
- New Relic
- PRTG
- Remedyforce
- ServiceNow
- SolarWinds Service Desk

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Service Dispatch Software](https://www.getapp.ae/directory/520/service-dispatch/software)

## Related Categories

- [Service Dispatch Software](https://www.getapp.ae/directory/520/service-dispatch/software)
- [IT Management Software](https://www.getapp.ae/directory/771/it-management/software)
- [Incident Management Software](https://www.getapp.ae/directory/1415/incident-management/software)
- [Emergency Notification Software](https://www.getapp.ae/directory/1461/emergency-notification/software)

## Alternatives

1. [Tekmon](https://www.getapp.ae/software/131279/tekmon) — 4.7/5 (16 reviews)
2. [BlueFolder](https://www.getapp.ae/software/102599/bluefolder) — 4.7/5 (92 reviews)
3. [24Cevent](https://www.getapp.ae/software/2062812/24cevent) — 4.7/5 (18 reviews)
4. [Squadcast](https://www.getapp.ae/software/132583/squadcast) — 4.6/5 (9 reviews)
5. [EcholoN](https://www.getapp.ae/software/164895/echolon) — 4.7/5 (35 reviews)

## Reviews

### "Long time Enterprise Alert user" — 5.0/5

> **Berry** | *2 March 2021* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use an integrate with other products. Enterprise Alert is the middle point of our communication with our monitoring systems, ticket system and handles the communication with our engineers from email, text, telephony our push notification without a glitch.
> 
> **Cons**: We use the team schedule an every week we have schedule the team into multiple schedulers. I like to copy one week to the next.
> 
> Enterprise Alert is a stable an easy to use. Easy to deploy and integrate with other products.

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### "Auswahl eines Professionelles Alarmierungssystem" — 5.0/5

> **Eilert** | *4 August 2022* | Information Services | Recommendation rating: 8.0/10
> 
> **Pros**: - stabile und leichte Updateinstallation
- einfache Bedienung
- gute Integration an bestehende Monitoring Tools
> 
> **Cons**: - bislang haben wir keine Contras gefunden
> 
> Das Tool überzeugt durch einen stabilen Betrieb und leichte Installationsabläufe. Außerdem ist die Oberfläche und die Geräteeinrichtung sehr benutzerfreundlich.

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### "great" — 5.0/5

> **Thilo** | *9 April 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: easy to deploy
many connectors to other systems
great customer support
> 
> **Cons**: no CONs.................................
> 
> EnterpriseAlert is in use since 2005 :-)

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### "Professionelle Alarmierungslösung für den Enterprise-Bereich" — 5.0/5

> **Markus** | *25 August 2021* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: Einfache Implementation, super Support. Bietet viele Schnittstellen zu anderen bekannten Software-Komponenten aus dem Bereich Monitoring und Event-Verarbeitung. Außerdem gibt es sehr viele Konfigurationsmöglichkeiten innerhalb der Software um diese auf die eigenen Bedürfnisse anzupassen.
> 
> **Cons**: Bis jetzt haben wir keine negativen Aspekte gefunden.
> 
> Insgesamt eine sehr empfehlenswerte Lösung zur Alarmierung im Enterprise-Umfeld.

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### "Alarmierungssystem Derdack Enterprise Alert" — 5.0/5

> **Gian Andri** | *14 April 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Die Integration von Derdack war sehr einfach und durch die Unterstützung der Derdack Supporter schnell eingerichtet. Das System funktioniert einwandfrei und ist sehr übersichtlich. Die integrierten Funktionen decken unsere Anforderungen optimal ab.
> 
> **Cons**: Bis jetzt konnten wir nichts negatives feststellen.
> 
> Die Alarmierungsmöglichkeiten und die Benutzerfreundlichkeit ist sehr hoch.

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## Links

- [View on GetApp](https://www.getapp.ae/software/2048446/derdack-enterprise-alert)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2048446/derdack-enterprise-alert> |
| de-AT | <https://www.getapp.at/software/2048446/derdack-enterprise-alert> |
| en | <https://www.getapp.com/operations-management-software/a/derdack-enterprise-alert/> |
| en-AE | <https://www.getapp.ae/software/2048446/derdack-enterprise-alert> |
| en-AU | <https://www.getapp.com.au/software/2048446/derdack-enterprise-alert> |
| en-CA | <https://www.getapp.ca/software/2048446/derdack-enterprise-alert> |
| en-GB | <https://www.getapp.co.uk/software/2048446/derdack-enterprise-alert> |
| en-IE | <https://www.getapp.ie/software/2048446/derdack-enterprise-alert> |
| en-NZ | <https://www.getapp.co.nz/software/2048446/derdack-enterprise-alert> |
| en-SG | <https://www.getapp.sg/software/2048446/derdack-enterprise-alert> |
| en-ZA | <https://www.getapp.za.com/software/2048446/derdack-enterprise-alert> |
| fr | <https://www.getapp.fr/software/2048446/derdack-enterprise-alert> |
| fr-BE | <https://fr.getapp.be/software/2048446/derdack-enterprise-alert> |
| fr-CA | <https://fr.getapp.ca/software/2048446/derdack-enterprise-alert> |
| nl | <https://www.getapp.nl/software/2048446/derdack-enterprise-alert> |
| nl-BE | <https://www.getapp.be/software/2048446/derdack-enterprise-alert> |

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