---
description: Detailed reviews on SmartRoutes based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare SmartRoutes with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmartRoutes Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Route Planning Software](/directory/1363/route-planning/software) > [SmartRoutes](/software/2048896/smartroutes)

# SmartRoutes

Canonical: https://www.getapp.ae/software/2048896/smartroutes

> SmartRoutes is an end-to-end logistics planning and management platform. With SmartRoutes, logistics teams can plan routes, capture PODs, automate notifications and track fleets all from one platform.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of SmartRoutes

The key features of SmartRoutes all combine to save your business thousands in delivery costs, whilst providing a 5-star delivery experience for your customers.

Some of the key features of SmartRoutes Delivery Route Planner include:

- Route Planning

SmartRoutes allows you to plan routes for multiple drivers and vehicles in a matter of minutes.

Simply input your order details, set your drivers and vehicles availability, and have routes created for your drivers.

- Route Optimization

With multiple vehicles, finding the most efficient way to complete your deliveries is a challenge that's near-impossible to solve manually.

Our solution relies on industry-leading algorithms to find the most efficient way for your fleet to serve each stop.

- Live Vehicle Tracking

With built-tin GPS tracking in the Driver App, you can see where your drivers are at any given time, and how many deliveries are completed.

It also provides real-time delivery ETA's, making customer communications more honest and efficient.

- Route Navigation

Drivers can take advantage of GPS route navigation within the Driver App, eliminating roadside-routing and making their jobs easier and safer.

- Customer Notifications

SmartRoutes can send automated SMS and email notifications to customers with expected delivery times.

These automated communications can eliminate customer queries, and provides customers with a great experience.

- Electronic Proof-of-Delivery

Capturing photo and signature proof-of-delivery within the Driver App gives better clarity to customers, support staff and drivers.

When ePODs are captured, they're instantly transferred to the Desktop App where all the team can access them by clicking on an individual delivery. 

- Bespoke Integrations

Whether you use a WMS or have an eCommerce website, we can help integrate your current processes with our delivery route planner.

Automated route plans pulled from orders can save hours in manual planning and routing.

We have ready-made API's for popular solutions like Shopify, WooCommerce, Microsoft Dynamics, and TomTom Trackers.

- Reporting 

Understanding where your business is most efficient and where improvements can be made is critical to long-term success.

Driver and route analytics, delivery reports and customer databases can help you to transform your delivery business into a well-oiled machine.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smart Routes

## Commercial Context

- **Starting Price**: €29.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: STANDARD - $29 - Per vehicle - per month
Unlimited drivers
Route Planning and Optimization
Driver app

PREMIUM - $49 - Per vehicle - per month
Unlimited drivers
All Standard Features +
Fleet tracking
Proof of delivery
Customer notifications 
Live package tracking portal

ENTERPRISE - $1000 per month
Custom pricing
All Standard and Premium features +
API \& custom integrations
White labelling
Customized Reports
Multi-depot structure
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, Ireland, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Barcode Recognition
- Barcode/Ticket Scanning
- Communication Management
- Customer Database
- Customer Management
- Customer Portal
- Data Import/Export
- Delivery Tracking
- Digital Signature Software
- Dispatch Management
- Drag & Drop
- Driver ETA
- Driver Management
- Electronic Signature

## Integrations (5 total)

- Access Mintsoft
- Azyra
- Herbst Enterprise
- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Route Planning Software](https://www.getapp.ae/directory/1363/route-planning/software)

## Related Categories

- [Route Planning Software](https://www.getapp.ae/directory/1363/route-planning/software)
- [Courier Software](https://www.getapp.ae/directory/997/courier/software)
- [Delivery Management Software](https://www.getapp.ae/directory/1203/delivery-management/software)
- [Transportation Dispatch Software](https://www.getapp.ae/directory/223/transportation-dispatch/software)
- [Order Management Software](https://www.getapp.ae/directory/594/order-management/software)

## Alternatives

1. [Elite EXTRA](https://www.getapp.ae/software/120399/elite-extra) — 4.7/5 (356 reviews)
2. [Metrobi](https://www.getapp.ae/software/2072003/metrobi) — 4.9/5 (91 reviews)
3. [Detrack](https://www.getapp.ae/software/2049879/detrack) — 4.7/5 (94 reviews)
4. [Track-POD](https://www.getapp.ae/software/116355/track-pod) — 4.7/5 (140 reviews)
5. [OptimoRoute](https://www.getapp.ae/software/107281/optimoroute) — 4.6/5 (249 reviews)

## Reviews

### "By far the best Last Mile application available\!" — 5.0/5

> **Mark** | *2 December 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: By far the best Last Mile application available. We're a seasonal business and the flexibility to increase and decrease our subscription monthly makes a huge difference to us. The geo-location feature is a gamechanger, creating and editing zones to maximise deliveries.
> 
> **Cons**: The inability to customise the api calls.

-----

### "Game changer for our start-up." — 5.0/5

> **Felipe** | *31 May 2021* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: The number one feature that made us stay with SmartRoutes and not look for other software providers is the constant updates and the consideration for our inputs when developing your pipeline allowing us to have an experience very close to a custom build software.
> 
> **Cons**: Considering that the vast majority of my complaints were addressed in the past, very few things are not the exact features we would like to see such as the reduced amount of custom fields and the difficulty of deletion of a drop after a route is created. Apart from that, there's nothing we dislike about Smartroutes.
> 
> From day one, the solution offered by SmartRoutes is a total game changer, from the time saved into planning routes to the easy of implement and the ready made driver apps and custom fields. Smartroutes allowed us to grow our business with easy scalability and a payment structure that we key for our success so far.

-----

### "Essential for delivery business" — 4.0/5

> **Daniel** | *22 June 2021* | Furniture | Recommendation rating: 9.0/10
> 
> **Pros**: The use of use and features like route optimisation so far. There is still plenty room for improvement but I truly believe that with such dedicated team the sky is the limit.
> 
> **Cons**: I wish the customer tracking feature would be introduced soon along side customer communication hub of some sort which would be linked to mobile number etc.
> 
> This software saves me a lot o f time therefore this is exceptional value for money. Once it improves it will become a MUST have application for Selsey UK and companies alike.

-----

### "Simple Logistics Solution" — 5.0/5

> **Louisa** | *28 May 2021* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Does what you need it to
Simple to use
Simple to set -up
Maximises deliveries
Great customer support
Excellent live information on where the drivers are
> 
> **Cons**: Dependent on accuracy of Google maps, which can send the drivers in the wrong direction at times
> 
> Really positive experience with the software, company, personnel. Very responsive and open to discussing our needs and developing solutions to help us work more efficiently.

-----

### "Truly Irish Country Foods" — 5.0/5

> **Sharon** | *27 May 2021* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, easy to understand, easy for drivers...overall a great package. 
I particularly love that it's a subscription model which means I can sign up for just 1 month and then cancel when no longer needed.
> 
> **Cons**: The cons section os mandatory. I haven't got any complaints as the software did exactly what I wanted.
> 
> We used the software last Christmas when we delivered all 600 of our ham orders within 1 week all over the island of Ireland. The software meant that I could set up routes and optimise them to plan the drivers routes to be most efficient. Without the software I think I'd still be driving around Cavan trying to find houses\! 
This was our first time doing route planning to this degree and the software made it so easy for me to upload the details to the system and test route lenghts etc prior to pushing the route plans out to the drivers. 
The drivers also loved it. One of the drivers on the first day out decided he knew better than the GP. On day 2 he followed it religiously and came back to the office early singing it's praises. 
I cannot recommend this product enough to small companies doing route planning for the first time. It's easy to use and easy for the drivers to follow.

## Links

- [View on GetApp](https://www.getapp.ae/software/2048896/smartroutes)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/transportation-logistics-software/a/smartroutes/> |
| en-AE | <https://www.getapp.ae/software/2048896/smartroutes> |
| en-AU | <https://www.getapp.com.au/software/2048896/smartroutes> |
| en-CA | <https://www.getapp.ca/software/2048896/smartroutes> |
| en-GB | <https://www.getapp.co.uk/software/2048896/smartroutes> |
| en-IE | <https://www.getapp.ie/software/2048896/smartroutes> |
| en-NZ | <https://www.getapp.co.nz/software/2048896/smartroutes> |
| en-SG | <https://www.getapp.sg/software/2048896/smartroutes> |
| en-ZA | <https://www.getapp.za.com/software/2048896/smartroutes> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ae/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"SmartRoutes","description":"SmartRoutes.io is a route planning and optimization solution that helps businesses to save time and money on their delivery operations.\n\nThe solution combines a cloud-based desktop web application and mobile app for drivers. \n\nThe desktop application allows you to create routes for multiple vehicles and drivers, and have them optimised to find the shortest route to serve each stop.\n\nThe mobile driver app allows drivers to see their route in list or map format, complete with order details, names, phone numbers, and unit unit orders at a glance.\n\nThey can also avail of in-app route navigation, sign-on-glass signatures and photo-proof of delivery.\n\nThe app also tracks drivers progress and reports delivery progress and live locations to the desktop web application in real-time.\n\nOn the desktop application, business owner, logistics staff, sales staff and customer service staff can all benefit from the Live Dashboard that shows delivery progress and a live feed of delivery details such as status, photo proof-of-delivery and driver notes.\n\nThe SmartRoutes delivery eco-system helps businesses to:\n\n- reduce distances travelled by up to 33%\n- serve over 10% more deliveries per routed vehicle\n- reduce planning and admin time by 95% when compared with manual methods\n- reduce customer queries by over 70%\n- give sales team 100% more visibility of areas to pro-actively target to maximize load capacities\n\nSmartRoutes is a cloud based solution, meaning it can be implemented by any company in a matter of hours.\n\nOur flexible pricing model also facilitates constant scalability to match business demands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/008bb228-cabd-404e-b134-feefc12abb01.png","url":"https://www.getapp.ae/software/2048896/smartroutes","@id":"https://www.getapp.ae/software/2048896/smartroutes#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":5},"offers":{"price":"29","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ae/software/2048896/smartroutes#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Route Planning Software","position":2,"item":"/directory/1363/route-planning/software","@type":"ListItem"},{"name":"SmartRoutes","position":3,"item":"/software/2048896/smartroutes","@type":"ListItem"}]}]}
</script>