About SendGrid

The Twilio SendGrid platform will improve your transactional email delivery and easily scale to meet your needs. Providing flexible Web and SMTP APIs, Twilio SendGrid can easily integrate with any cloud based email infrastructure. Our powerful cloud-based email infrastructure will have your transactional email up and running in minutes.

On average, 20% of emails never reach the inbox. Because of this, email delivery is never guaranteed, even for the transactional emails which are critical to any business. To solve this problem, Twilio SendGrid provides application developers with world class email deliverability expertise, ensuring your emails reach customer inboxes. We provide quick and easy integration through an SMTP relay or the use of more robust and flexible APS's. Twilio SendGrid supports various frameworks, languages and applications, all so you can focus on your business and let us worry about the delivery of your emails.

Drive solid business decisions with precise analytics on your email campaigns. Easily categorize separate email campaigns and track statistics down to the email address. Track requests, delivered, bounces, repeat bounces, spam reports, repeat spam reports, invalid email requests, open tracking, unique open tracking, click tracking, unique click tracking, unsubscribe tracking and blocks. All stats are available or customizable through our Event and/or Web APIs.

Twilio SendGrid is the email delivery platform of choice for leading companies, including Uber, Airbnb, Spotify, and Blue Apron. Twilio SendGrid delivers more than 70 billion emails per month for small to enterprise-level companies.

Whether you're sending 100 emails or billions of emails per month, Twilio SendGrid's infrastructure is ready to scale and meet the demand at any moment.

Pricing starting from:

$14.95/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SendGrid

Twilio SendGrid provides reliable email deliverability which scales with any business. Our cloud-based email solution replaces your email infrastructure so you don't have to build, scale and maintain these systems in-house.

Get customizable and flexible APIs, real-time analytics, and 24/7 phone or chat support to help you every step of the way.

Devices

Business size

S M L

Markets

Argentina, Austria, Australia, Brazil, Canada, Switzerland, Chile, China, Colombia, Germany, France, United Kingdom, Hong Kong SAR China, Ireland, Israel, India, Japan, Mexico, New Zealand, Singapore, Taiwan, United States

Supported Languages

English

Pricing starting from:

$14.95/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of SendGrid: 67

  • AB Testing
  • API
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Responders
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Chat/Messaging
  • Click Tracking
  • Contact Database
  • Contact Management Software
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Recovery
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Marketing Software
  • Email Monitoring
  • Email Templates
  • Email Tracking Software
  • Engagement Tracking
  • Event Triggered Actions
  • Geolocation
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Location Tracking
  • Mailing List Management
  • Message Personalization
  • Mobile Optimized Emails
  • Monitoring
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • SMS Messaging
  • Search/Filter
  • Signature Management
  • Simple Mail Transfer Protocol (SMTP)
  • Single Email Verification
  • Spam Analysis
  • Spam Blocker
  • Subscriber Management
  • Subscription Management Software
  • Syntax Check
  • Team Management Software
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Editor
  • Whitelisting/Blacklisting

Alternatives

Mailchimp

4.5
#1 Alternative to SendGrid
Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with...

Mailgun

4.4
#2 Alternative to SendGrid
Mailgun is an email automation service offering a complete cloud-based email service for sending, receiving & tracking...

Mailchimp Transactional Email

4.5
#3 Alternative to SendGrid
Mailchimp Transactional Email (formerly Mandrill) is a scalable and affordable email infrastructure service, with all...

Sendinblue

4.6
#4 Alternative to SendGrid
Sendinblue users love its simple and powerful tools for managing email marketing campaigns, automation, transactional...

Reviews

Overall rating

4.2 /5
(508)
Value for Money
4.0/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support Software
3.8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 508
Vishal J.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

SendGrid - Best Email API for sending marketing emails

Reviewed on 09/08/2021

I use SendGrid for sending communication and marketing emails to thousands of customers every day....

I use SendGrid for sending communication and marketing emails to thousands of customers every day. Sending close to 100,000 emails per month and the quality of service is quite good. Must say I am happy to use SendGrid.

Pros

The best thing about using the SendGrid Email API was the performance measured in terms of email deliverability and server uptime.

The dashboard provides good insights with respect to number of emails sent, delivered and opened. Thus helps a great deal in improving marketing campaigns.

From the deployment point of view, the integration of SendGrid with the existing email service was quite easy and can be completed easily without great efforts.

Cons

As far as technical aspects are concerned, there is nothing which I don't like.

On the pricing front, would like to add my views. Currently, the pricing plans are available as Free (100 emails per day), Essentials and Pro. The Essentials plan starts from 14.95$ per month for upto 40,000 emails a month and the Pro starts at 89.95$ per month. These plans are good for small and medium size websites.

Would be good to see if a new Basic plan is introduced for a low starting price of 4.95$ per month and offering upto 10,000 emails a month. Such a plan would be highly suitable for extra small website applications who have a limited customer base.

Alternatives Considered

Sendinblue

Reasons for Switching to SendGrid

Going by various product reviews and comparing the various plans offered by different vendors, we decided to select SendGrid as the best choice for our email requirements.
Eddie L.
Overall rating
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

E-mail Marketing optimized for Professionals

Reviewed on 07/07/2021

SendGrid is a tool made for those looking for industrial strength e-mail marketing. If you have a...

SendGrid is a tool made for those looking for industrial strength e-mail marketing. If you have a small list and want a free tool where you have many templates and can drag and drop designs, MailChimp is the right tool. However, if you are sending millions of e-mails and want to use code and highly technical attributes with tens of thousands of users in your e-mail list you pretty much have to abandon MailChimp and SendGrid is the best tool in the space

Pros

The code editor and how everything is optimized for coding allows for truly beautiful e-mail marketing campaigns. SendGrid can accommodate beautiful e-mail templates that were created in HTML/CSS, you just have to know how to code for it to be useful for you.

Cons

They do not have a way to graphically edit particularly easily like with MailChimp.

To make a good looking e-mail marketing campaign you must know how to code, there are not a lot of templates provided for you to edit or drag and drop. It was not intended as a tool if you would like to drag and drop.

On the upside this got us to learn how to code better.

Alternatives Considered

Mailchimp

Reasons for Choosing SendGrid

MailChimp actually gets very pricey after you exceed 2,000 users. MailChimp also lacks the sophistication you need when you start doing more advanced activities companies like Uber and Spotify do. If you see sent by MailChimp you know it's a small business.

Switched From

Mailchimp

Reasons for Switching to SendGrid

SendGrid is professional strength e-mail marketing.
Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Do you need an email integration to your already existing products?

Reviewed on 21/12/2021

With sendGrid our product can send email alerts to our customers if anything is not working...

With sendGrid our product can send email alerts to our customers if anything is not working according to their needs.

Pros

It can be easily integrated with your current software. The SendGrid API is very complete, and if you are working on Microsoft Azure, there is already an integration there for your cloud/lambda functions.

Cons

the documentation on how to use it in Microsoft Azure were not cristal clear, so I suffered a bit when I implemented the integration.

Verified Reviewer
Overall rating
  • Industry: Financial Services Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Decent SMPT Service but poor integration with MS Azure

Reviewed on 28/12/2021

I've been using this for several years via Azure marketplace. When I tried to login to the SendGrid...

I've been using this for several years via Azure marketplace. When I tried to login to the SendGrid website, it forced me to sign-up for 2-factor authentication. That's fair. I appreciate the added security. However, instead of sending the verification code to me, they sent it to some mailbox at Azure that I don't have access to. Therefore, I was unable to log in. I contacted SendGrid support but they told me I had to take it up with Azure. It was easier for me just to replace the service with a new vendor.

Pros

The free version offered via Azure is OK for low-volume applications. You can send emails via the API without being restricted to a specific domain.

Cons

API updates resulted in breaking changes that required me to re-write my code. Authentication schema changes (2FA) created major headaches. It got to the point where I could no longer log in to the SendGrid website to administer my account.

Dome S.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

That's the best smtp software you can get for your buck

Reviewed on 19/11/2021

i would recommend sendrgrig to everyone my mum included. It's just the best smtp provider if you...

i would recommend sendrgrig to everyone my mum included. It's just the best smtp provider if you consider money and value

Pros

ok this is not a free software but you can get all you want: just smtp or stats and more.. what I really enjoyed was the stats service.. If you run an e-commerce you'll be familiar with the question: "did my customer got the email?" well with sendgrid you can actually answer that question. You'll have a full report and you can easily tell if your customer got the email or something went wrong. This is something just invaluable.

Cons

This is not a pricy software but you need to understand its value. if your business is not big enough maybe it will be hard to sustain. nevertheless i just can say this is the place to look even if you have a small business. unless you want to take the burden of handling smtp this software is just awesome.

Alternatives Considered

MailUp, Mailchimp, and Zoho Mail

Reasons for Choosing SendGrid

This is the best software if you need an affordable secure smtp with stats and cherries on top.

Switched From

Mailchimp and Zoho Mail

Reasons for Switching to SendGrid

SendGrid is my recommended choice. I'll keep suggesting it to all my customers.
Showing 5 reviews of 508 Read all reviews

SendGrid FAQs

Below are some frequently asked questions for SendGrid.

SendGrid offers the following pricing plans:

  • Starting from: $14.95/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Free Plan: up to 100 emails per day. Paid plans available beginning at $14.95/mo.

SendGrid has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

SendGrid supports the following languages:

English

SendGrid supports the following devices:

iPhone (Mobile)

SendGrid integrates with the following applications:

Google Analytics 360

SendGrid offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for SendGrid.