About SendGrid
The Twilio SendGrid platform will improve your transactional email delivery and easily scale to meet your needs. Providing flexible Web and SMTP APIs, Twilio SendGrid can easily integrate with any cloud based email infrastructure. Our powerful cloud-based email infrastructure will have your transactional email up and running in minutes.
On average, 20% of emails never reach the inbox. Because of this, email delivery is never guaranteed, even for the transactional emails which are critical to any business. To solve this problem, Twilio SendGrid provides application developers with world class email deliverability expertise, ensuring your emails reach customer inboxes. We provide quick and easy integration through an SMTP relay or the use of more robust and flexible APS's. Twilio SendGrid supports various frameworks, languages and applications, all so you can focus on your business and let us worry about the delivery of your emails.
Drive solid business decisions with precise analytics on your email campaigns. Easily categorize separate email campaigns and track statistics down to the email address. Track requests, delivered, bounces, repeat bounces, spam reports, repeat spam reports, invalid email requests, open tracking, unique open tracking, click tracking, unique click tracking, unsubscribe tracking and blocks. All stats are available or customizable through our Event and/or Web APIs.
Twilio SendGrid is the email delivery platform of choice for leading companies, including Uber, Airbnb, Spotify, and Blue Apron. Twilio SendGrid delivers more than 70 billion emails per month for small to enterprise-level companies.
Whether you're sending 100 emails or billions of emails per month, Twilio SendGrid's infrastructure is ready to scale and meet the demand at any moment.
Pricing starting from:
$14.95/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SendGrid
Key benefits of SendGrid
Twilio SendGrid provides reliable email deliverability which scales with any business. Our cloud-based email solution replaces your email infrastructure so you don't have to build, scale and maintain these systems in-house.
Get customizable and flexible APIs, real-time analytics, and 24/7 phone or chat support to help you every step of the way.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Argentina, Austria, Australia, Brazil, Canada , Switzerland, Chile, China, Colombia, Germany, France, United Kingdom, Hong Kong SAR China, Ireland, Israel, India, Japan, Mexico, New Zealand, Singapore, Taiwan, United States and 17 others
Supported Languages
English
Pricing starting from:
$14.95/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SendGrid
Images
Features
Total features of SendGrid: 77
Alternatives
Amazon S3
Amazon Simple Notification Service (SNS)
ConvertKit
Moosend
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
SendGrid - Best Email API for sending marketing emails
Reviewed on 09/08/2021
I use SendGrid for sending communication and marketing emails to thousands of customers every day....
I use SendGrid for sending communication and marketing emails to thousands of customers every day. Sending close to 100,000 emails per month and the quality of service is quite good. Must say I am happy to use SendGrid.
Pros
The best thing about using the SendGrid Email API was the performance measured in terms of email deliverability and server uptime.
The dashboard provides good insights with respect to number of emails sent, delivered and opened. Thus helps a great deal in improving marketing campaigns.
From the deployment point of view, the integration of SendGrid with the existing email service was quite easy and can be completed easily without great efforts.
Cons
As far as technical aspects are concerned, there is nothing which I don't like.
On the pricing front, would like to add my views. Currently, the pricing plans are available as Free (100 emails per day), Essentials and Pro. The Essentials plan starts from 14.95$ per month for upto 40,000 emails a month and the Pro starts at 89.95$ per month. These plans are good for small and medium size websites.
Would be good to see if a new Basic plan is introduced for a low starting price of 4.95$ per month and offering upto 10,000 emails a month. Such a plan would be highly suitable for extra small website applications who have a limited customer base.
Alternatives Considered
SendinblueReasons for Switching to SendGrid
Going by various product reviews and comparing the various plans offered by different vendors, we decided to select SendGrid as the best choice for our email requirements.- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
We wanted to try using a new tool
Reviewed on 22/08/2022
Pros
The developers started using Sendgrid to confirm that the emails provided on the portals we created were valid ones. Later on, our marketing team also started to use Sendgrid to blast emails and follow up on how our users interacted with the content we sent. We used to work on another software but we didn't use it's full package and we found it too expensive. So, we ended up switching to Sendgrid and it's doing a good job so far.
Cons
Not the easiest software to use to be honest. The visual of it is just too much information dispayed directly, can be very confusing at first.
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good email marketing tool for budget friendly
Reviewed on 21/12/2022
Good product
Good product
Pros
Its very useful for ours to sending transnational email using API key in Laravel project.
Cons
Sendgrid need to improve domain validation methods in some domain registrars.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
After 10 years - they banned by account without notice
Reviewed on 28/03/2022
I used the service for 10 years, sending telephone call receipts and email notifications from...
I used the service for 10 years, sending telephone call receipts and email notifications from clients sites, not had any issues, then this last year clients started complaining about receiving emails at night. I thought that was odd, turns out that Sendgrid IP address was blacklisted, very expensive to upgrade to a dedicated IP address, so put up with the multitude of issues throughout the year - then last time complained about deliverability I then suddenly got an email to say "We have reviewed your account and have determined that Twilio’s services cannot support the content and/or nature of your business. "
What an absolute JOKE, never host mission-critical email with these clowns - why suddenly an issue after 10 years! and why so careless suspend my account!
Pros
Basic SMTP - no really a lot to like in fact it's awful
Cons
We have reviewed your account and have determined that Twilio’s services cannot support the content and/or nature of your business.
SLOW support
Alternatives Considered
SendinblueReasons for Switching to SendGrid
because I thought Twilio would be reputable, I spend 3,000 a year at twilio, and they just cut my email off like that- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Send email easely to yours lists
Reviewed on 12/11/2022
We already use our own software to manage mailing list so we use this only in email delivery and...
We already use our own software to manage mailing list so we use this only in email delivery and SMTP : it's a very good product for that - SMTP is not a pain to configure and delivery go to inbox in most of the cases
Pros
very easy to use. we don't need any list management so review is only for SMTP and email delivery. This solution make great job and it's really very good to deliver compared to other product.
Cons
Sometime, mail could take some minutes before being send so that could be an issue for transactional email.
SendGrid FAQs
Below are some frequently asked questions for SendGrid.Q. What type of pricing plans does SendGrid offer?
SendGrid offers the following pricing plans:
- Starting from: $14.95/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free Plan: up to 100 emails per day. Paid plans available beginning at $14.95/mo.
Q. Who are the typical users of SendGrid?
SendGrid has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does SendGrid support?
SendGrid supports the following languages:
English
Q. Does SendGrid support mobile devices?
SendGrid supports the following devices:
iPhone (Mobile)
Q. What other apps does SendGrid integrate with?
SendGrid integrates with the following applications:
Google Analytics 360
Q. What level of support does SendGrid offer?
SendGrid offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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