About SendGrid

The Twilio SendGrid platform will improve your transactional email delivery and easily scale to meet your needs. Providing flexible Web and SMTP APIs, Twilio SendGrid can easily integrate with any cloud based email infrastructure. Our powerful cloud-based email infrastructure will have your transactional email up and running in minutes.

On average, 20% of emails never reach the inbox. Because of this, email delivery is never guaranteed, even for the transactional emails which are critical to any business. To solve this problem, Twilio SendGrid provides application developers with world class email deliverability expertise, ensuring your emails reach customer inboxes. We provide quick and easy integration through an SMTP relay or the use of more robust and flexible APS's. Twilio SendGrid supports various frameworks, languages and applications, all so you can focus on your business and let us worry about the delivery of your emails.

Drive solid business decisions with precise analytics on your email campaigns. Easily categorize separate email campaigns and track statistics down to the email address. Track requests, delivered, bounces, repeat bounces, spam reports, repeat spam reports, invalid email requests, open tracking, unique open tracking, click tracking, unique click tracking, unsubscribe tracking and blocks. All stats are available or customizable through our Event and/or Web APIs.

Twilio SendGrid is the email delivery platform of choice for leading companies, including Uber, Airbnb, Spotify, and Blue Apron. Twilio SendGrid delivers more than 70 billion emails per month for small to enterprise-level companies.

Whether you're sending 100 emails or billions of emails per month, Twilio SendGrid's infrastructure is ready to scale and meet the demand at any moment.

Pricing starting from:

$14.95/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SendGrid

Twilio SendGrid provides reliable email deliverability which scales with any business. Our cloud-based email solution replaces your email infrastructure so you don't have to build, scale and maintain these systems in-house.

Get customizable and flexible APIs, real-time analytics, and 24/7 phone or chat support to help you every step of the way.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Argentina, Austria, Australia, Brazil, Canada , Switzerland, Chile, China, Colombia, Germany, France, United Kingdom, Hong Kong SAR China, Ireland, Israel, India, Japan, Mexico, New Zealand, Singapore, Taiwan, United States

Supported Languages

English

Pricing starting from:

$14.95/month

  • Free Version
  • Free Trial
  • Subscription

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Features

Total features of SendGrid: 77

  • AB Testing
  • API
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Responders
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Chat/Messaging
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Dashboard Software
  • Data Recovery
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Filtering
  • Email Management Software
  • Email Marketing Software
  • Email Monitoring
  • Email Templates
  • Email Tracking Software
  • Engagement Tracking
  • Event Triggered Actions
  • File Storage
  • Forms Creation & Design
  • Geolocation
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Location Tracking
  • Mailing List Management
  • Message Personalization
  • Mobile Optimized Emails
  • Monitoring
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • SMS Messaging
  • Search/Filter
  • Signature Management
  • Simple Mail Transfer Protocol (SMTP)
  • Single Email Verification
  • Spam Analysis
  • Spam Blocker
  • Subscriber Management
  • Subscription Management Software
  • Syntax Check
  • Team Management Software
  • Template Management
  • Threat Protection
  • Threat Response
  • Unsubscribe Database
  • WYSIWYG Editor
  • Whitelisting/Blacklisting

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Reviews

Overall rating

4.2 /5
(620)
Value for Money
4.0/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support Software
3.8/5

Already have SendGrid?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 620
Vishal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

SendGrid - Best Email API for sending marketing emails

Reviewed on 09/08/2021

I use SendGrid for sending communication and marketing emails to thousands of customers every day....

I use SendGrid for sending communication and marketing emails to thousands of customers every day. Sending close to 100,000 emails per month and the quality of service is quite good. Must say I am happy to use SendGrid.

Pros

The best thing about using the SendGrid Email API was the performance measured in terms of email deliverability and server uptime.

The dashboard provides good insights with respect to number of emails sent, delivered and opened. Thus helps a great deal in improving marketing campaigns.

From the deployment point of view, the integration of SendGrid with the existing email service was quite easy and can be completed easily without great efforts.

Cons

As far as technical aspects are concerned, there is nothing which I don't like.

On the pricing front, would like to add my views. Currently, the pricing plans are available as Free (100 emails per day), Essentials and Pro. The Essentials plan starts from 14.95$ per month for upto 40,000 emails a month and the Pro starts at 89.95$ per month. These plans are good for small and medium size websites.

Would be good to see if a new Basic plan is introduced for a low starting price of 4.95$ per month and offering upto 10,000 emails a month. Such a plan would be highly suitable for extra small website applications who have a limited customer base.

Alternatives Considered

Sendinblue

Reasons for Switching to SendGrid

Going by various product reviews and comparing the various plans offered by different vendors, we decided to select SendGrid as the best choice for our email requirements.
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

We wanted to try using a new tool

Reviewed on 22/08/2022

Pros

The developers started using Sendgrid to confirm that the emails provided on the portals we created were valid ones. Later on, our marketing team also started to use Sendgrid to blast emails and follow up on how our users interacted with the content we sent. We used to work on another software but we didn't use it's full package and we found it too expensive. So, we ended up switching to Sendgrid and it's doing a good job so far.

Cons

Not the easiest software to use to be honest. The visual of it is just too much information dispayed directly, can be very confusing at first.

Varun
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good email marketing tool for budget friendly

Reviewed on 21/12/2022

Good product

Good product

Pros

Its very useful for ours to sending transnational email using API key in Laravel project.

Cons

Sendgrid need to improve domain validation methods in some domain registrars.

Paul
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

After 10 years - they banned by account without notice

Reviewed on 28/03/2022

I used the service for 10 years, sending telephone call receipts and email notifications from...

I used the service for 10 years, sending telephone call receipts and email notifications from clients sites, not had any issues, then this last year clients started complaining about receiving emails at night. I thought that was odd, turns out that Sendgrid IP address was blacklisted, very expensive to upgrade to a dedicated IP address, so put up with the multitude of issues throughout the year - then last time complained about deliverability I then suddenly got an email to say "We have reviewed your account and have determined that Twilio’s services cannot support the content and/or nature of your business. "

What an absolute JOKE, never host mission-critical email with these clowns - why suddenly an issue after 10 years! and why so careless suspend my account!

Pros

Basic SMTP - no really a lot to like in fact it's awful

Cons

We have reviewed your account and have determined that Twilio’s services cannot support the content and/or nature of your business.

SLOW support

Alternatives Considered

Sendinblue

Reasons for Switching to SendGrid

because I thought Twilio would be reputable, I spend 3,000 a year at twilio, and they just cut my email off like that
Nicolas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Send email easely to yours lists

Reviewed on 12/11/2022

We already use our own software to manage mailing list so we use this only in email delivery and...

We already use our own software to manage mailing list so we use this only in email delivery and SMTP : it's a very good product for that - SMTP is not a pain to configure and delivery go to inbox in most of the cases

Pros

very easy to use. we don't need any list management so review is only for SMTP and email delivery. This solution make great job and it's really very good to deliver compared to other product.

Cons

Sometime, mail could take some minutes before being send so that could be an issue for transactional email.

Showing 5 reviews of 620 Read all reviews

SendGrid FAQs

Below are some frequently asked questions for SendGrid.

SendGrid offers the following pricing plans:

  • Starting from: $14.95/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Free Plan: up to 100 emails per day. Paid plans available beginning at $14.95/mo.

SendGrid has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

SendGrid supports the following languages:

English

SendGrid supports the following devices:

iPhone (Mobile)

SendGrid integrates with the following applications:

Google Analytics 360

SendGrid offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for SendGrid.