--- description: Detailed reviews on VoiceSpin based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare VoiceSpin with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: VoiceSpin Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/1067/auto-dialer/software) > [VoiceSpin](/software/2051163/voicespin) # VoiceSpin Canonical: https://www.getapp.ae/software/2051163/voicespin > Cloud-based VoIP contact center for SMBs to enterprises with AI auto dialing, omnichannel messaging, and speech analytics. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of VoiceSpin \* Consolidates voice, email, SMS, instant messaging, and social media into one platform, reducing the need for agents to switch between separate tools during customer interactions. \* AI-powered auto dialer matches outbound call volume to agent availability, helping sales and support teams maintain consistent contact rates across campaigns. \* Speech analytics and sentiment analysis flag interaction quality issues in real time, giving supervisors actionable data for agent coaching and compliance monitoring. \* Skill-based routing and configurable IVR menus direct inbound contacts to the most qualified available agent, improving first-contact resolution rates. \* Live monitoring tools including call listening, whisper coaching, and barge-in controls allow supervisors to guide agents during active interactions without disrupting the customer experience. \* CRM integrations surface customer records automatically during calls, reducing manual lookup time and keeping interaction histories accurate across systems. \* Real-time and historical reporting dashboards give operations managers visibility into queue performance, agent productivity, and campaign outcomes. \* Callback scheduling and omnichannel queue management reduce wait times by allowing customers to request a return call rather than remaining on hold. \* Cloud-based deployment with browser access supports remote and distributed teams without requiring on-premise hardware or infrastructure investment. \* Configurable outbound campaign tools with AI-driven lead scoring help prioritize contact lists, focusing agent effort on higher-probability interactions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Voicespin ## Commercial Context - **Starting Price**: $40.00 - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, Hebrew - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 205 more ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - CRM Software - Call Center Management - Call List Management - Call Logging - Call Monitoring Software - Call Recording Software - Call Reporting - Call Routing - Call Scripting - Call Transfer - Callback Scheduling ## Integrations (14 total) - ActiveCampaign - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - Keap - Netskope One Platform - Pipedrive - Salesforce Platform - Salesforce Sales Cloud - Zapier - Zendesk Suite - Zoho CRM - Zoho CRM Plus - monday.com AI Work Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Auto Dialer Software](https://www.getapp.ae/directory/1067/auto-dialer/software) ## Related Categories - [Auto Dialer Software](https://www.getapp.ae/directory/1067/auto-dialer/software) - [Call Center Software](https://www.getapp.ae/directory/275/call-center/software) - [Inside Sales Software](https://www.getapp.ae/directory/761/inside-sales/software) - [VoIP Software](https://www.getapp.ae/directory/107/voip/software) - [Cloud PBX Software](https://www.getapp.ae/directory/1101/cloud-pbx/software) ## Alternatives 1. [Genesys Cloud CX](https://www.getapp.ae/software/104597/genesys-cloud) — 4.3/5 (268 reviews) 2. [JustCall](https://www.getapp.ae/software/2047760/justcall) — 4.1/5 (225 reviews) 3. [Squaretalk](https://www.getapp.ae/software/106691/squaretalk-matrix) — 4.8/5 (114 reviews) 4. [Kixie PowerCall & SMS](https://www.getapp.ae/software/104961/kixie) — 4.6/5 (295 reviews) 5. [3C Plus](https://www.getapp.ae/software/2042423/3c-plus) (0 reviews) ## Reviews ### "Perfect" — 5.0/5 > **Jeries** | *30 November 2021* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: The fast response from support team and our Account Manager > > **Cons**: Sometimes we have problems with the lines ----- ### "“Lineup” review" — 5.0/5 > **Matan** | *18 December 2022* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: I have been working with voicespin admin softwares for a few years now and I feel very comfortable working with the interface and being able to configure everything myself from extensions to queues and configuring new numbers myself. > > **Cons**: I would love to have an option to download the entire recordings content in bulk and I already know voicespin team were working on such a solution. > > My overall experience with voicespin is absolutely great.I will not replace them for another vendor even if the price was lower. Since I know they care about their costumers which for me is most Important. ----- ### "ok" — 4.0/5 > **Asaf** | *2 December 2021* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: It works daily. > > **Cons**: Sometimes main servers crushes There is no Emergency plan Cannot divert calls to another phone when there is a crisis ----- ### "Voicespin review" — 5.0/5 > **Igal** | *30 November 2021* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Great service, great support, quality calls and willingness to answer the client needs. > > **Cons**: As far as my usage of the system i had no cons. ----- ### "Great service and support" — 5.0/5 > **Ben** | *2 January 2023* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: overall great service, our account manager \[sensitive content hidden\] always there to help resolve any issue we may have. > > **Cons**: support response time can be improved, no web chat on site. ## Links - [View on GetApp](https://www.getapp.ae/software/2051163/voicespin) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data