iwinBack

4.7 (3)
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Customer journey automation and smart behavioural insights.

About iwinBack

At iwinBACK, we help marketers "win back" the power to understand and communicate with their customers through automation, channel unification, data analytics, easy asset creation, and a custom journey creator. We bring a new level of efficiency and performance to digital marketing teams by helping them build and manage campaigns and call centre staff, for multiple markets, brands, and segments simultaneously. Real time data analysis with actionable insights help to continually improve KPIs.


Key benefits of iwinBack

1. Automation saves time and resources
2. Data Compliance and Security
3. Increased Customer Engagement
4. Increased Revenues


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iwinBack Software - What is iwinBACK?
iwinBack Software - Easy Asset Creation
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iwinBack Software - What is iwinBACK?
iwinBack Software - Easy Asset Creation

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Starting Price

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$1,250.00
month

Pricing Options

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Ease of Use

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Value for Money

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Reviews

Overall rating

4.7 /5
(3)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.7/5
Customer Support Software
4.7/5

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Showing 3 reviews of 3
Urs
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Retention Software on Steroids

Reviewed on 24/09/2021

We’ve seen a marked improvement in our KPIs with iwinBACK’s marketing automation tools. In...

We’ve seen a marked improvement in our KPIs with iwinBACK’s marketing automation tools. In particular, we value the behavioral insights, real time reporting, budget breakdowns by channel, easy AB testing and the level of dedication we have experienced from their management and tech teams. These guys know their stuff!

Pros

Personalized account management, behavioral insights, real time reporting, budget breakdowns by channel and easy AB testing

Cons

More ways to extract campaign data into assisting software on API level.

Allan
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

User / Administrator

Reviewed on 19/10/2022

Very good software.

Very good software.

Pros

IWb is better than other software like mailgenesis or mmd. In terms of turn around time, it's help a lot.IWb provide unique features like journeys, Dynamic content, short links, features like dynamic template and API facility.

Cons

1. Automated emails like new registration user or welcome email are not available, using an API is compulsory.2. Sending a small group of email test is not available as well, to do that, a journey have to be created

Neshma Devi
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Feedback on IWB

Reviewed on 19/10/2022

It's delivery rate is more interesting and statistics are more appropriate.

It's delivery rate is more interesting and statistics are more appropriate.

Pros

I find the Journeys system and AB testing interesting.

Cons

There are few times the system is slow.Email automated is not integrated we have to go through API.There are no option to send test email in a group, it is one by one.

iwinBack FAQs

Below are some frequently asked questions for iwinBack.

iwinBack offers the following pricing plans:

  • Free Trial: Not Available

Please contact iwinBack for pricing details.

iwinBack has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

iwinBack supports the following languages:

English

iwinBack supports the following devices:

iwinBack integrates with the following applications:

Optimove, Salesforce Foundation

iwinBack offers the following support options:

FAQs/Forum

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