---
description: Detailed reviews on SmartCOMM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare SmartCOMM with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmartCOMM Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [SmartCOMM](/software/2052011/smartcomm)

# SmartCOMM

Canonical: https://www.getapp.ae/software/2052011/smartcomm

> SmartCOMM is a customer communications management software that helps businesses connect with clients via one-way and two-way conversations. Key features include batch communications, personalization, content management, on-demand communications, template management, and multi-channel communications.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smart Communications
- **Location**: Manchester, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: $35,000.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Please contact Smart Communications for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Batch Communications
- Compliance Management
- Content Management System (CMS) Software
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Personalization and Behavioral Targeting Software
- SMS Messaging
- Template Management

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.getapp.ae/software/2035411/whatsapp) — 4.7/5 (16349 reviews)
2. [Viber](https://www.getapp.ae/software/2049588/viber) — 4.4/5 (4059 reviews)
3. [Telegram](https://www.getapp.ae/software/114023/telegram) — 4.7/5 (6413 reviews)
4. [Text Request](https://www.getapp.ae/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [Sociocs](https://www.getapp.ae/software/2063200/sociocs) — 4.6/5 (118 reviews)

## Reviews

### "A service level that exceeds expectations" — 5.0/5

> **Timothy** | *28 January 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It feels like a fully developed SaaS solution. It holds a lot of capabilities and uses an open standard approach. So no proprietary script languages like a lot of competitors.
> 
> **Cons**: There is not much to dislike, if anything, because it’s so mature, it has more functionality and becomes a bit more challenging in the beginning to learn
> 
> The support team is extremely helpful and in case there is an issue, transparent and quick to respond and resolve issues. Enhancements are quickly assessed and I really have the feeling I have influence in the direction of the product\!

## Links

- [View on GetApp](https://www.getapp.ae/software/2052011/smartcomm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/smartcomm/> |
| en-AE | <https://www.getapp.ae/software/2052011/smartcomm> |
| en-AU | <https://www.getapp.com.au/software/2052011/smartcomm> |
| en-CA | <https://www.getapp.ca/software/2052011/smartcomm> |
| en-GB | <https://www.getapp.co.uk/software/2052011/smartcomm> |
| en-IE | <https://www.getapp.ie/software/2052011/smartcomm> |
| en-NZ | <https://www.getapp.co.nz/software/2052011/smartcomm> |
| en-SG | <https://www.getapp.sg/software/2052011/smartcomm> |
| en-ZA | <https://www.getapp.za.com/software/2052011/smartcomm> |

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