---
description: Detailed reviews on KnowledgeLake based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare KnowledgeLake with similar products.
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title: KnowledgeLake Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Document Generation Software](/directory/1555/document-generation/software) > [KnowledgeLake](/software/2052427/knowledgelake)

# KnowledgeLake

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> KnowledgeLake is a document management and enterprise data capture software that helps businesses utilize artificial intelligence (AI) and machine learning (ML) technologies to extract, process, and manage information from within a unified platform. It enables team members to identify, classify, and process high-volume documents from multiple sources, including Microsoft Office, Outlook, Power Platform, and Azure solutions.
> 
> Verdict: Rated **4.2/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 17 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: KnowledgeLake
- **Location**: Saint Louis, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: $1.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact KnowledgeLake for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Attended Automation
- Audit Trail
- Batch Processing
- Business Process Automation
- Business Process Control
- Code-free Development
- Collaboration Tools
- Compliance Tracking
- Content Management System (CMS) Software
- Convert to PDF
- Customizable Dashboard
- Customizable Templates
- Dashboard Software
- Data Capture and Transfer

## Support Options

- Chat

## Category

- [Document Generation Software](https://www.getapp.ae/directory/1555/document-generation/software)

## Related Categories

- [Document Generation Software](https://www.getapp.ae/directory/1555/document-generation/software)
- [Integration Software](https://www.getapp.ae/directory/654/integration/software)
- [Content Management System (CMS) Software](https://www.getapp.ae/directory/276/content-management-system-cms/software)
- [Electronic Data Capture Software](https://www.getapp.ae/directory/286/electronic-data-capture/software)
- [Data Entry Software](https://www.getapp.ae/directory/278/data-entry/software)

## Alternatives

1. [Square 9](https://www.getapp.ae/software/2066795/square-9) — 4.5/5 (141 reviews)
2. [Fluix](https://www.getapp.ae/software/101377/fluix) — 4.8/5 (69 reviews)
3. [Docsvault](https://www.getapp.ae/software/2050014/docsvault) — 4.7/5 (40 reviews)
4. [OnBase](https://www.getapp.ae/software/8574/onbase) — 4.3/5 (79 reviews)
5. [SearchExpress](https://www.getapp.ae/software/109301/searchexpress) — 4.9/5 (12 reviews)

## Reviews

### "the fact that we can now integrate for clients, is just wooow\!" — 4.0/5

> **Verified Reviewer** | *7 May 2018*
> 
> **Pros**: This app is so user friendly, and can be acquired at a fair prize. It also saves costs since we add new components an existing application without involving their merchants
> 
> **Cons**: The Application can only be installed and used in a windows operating systems and therefore limiting the catchment

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### "KnowledgeLake review" — 5.0/5

> **Denise** | *1 September 2020* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: The capture, index, release, and retrieval functions have historically been the functions in use at all departments.  Our current transition to KL cloud offers us new opportunities to 1) use alternate document repositories other than SharePoint and 2) streamline work through the use of machine learning tools.
> 
> **Cons**: The original capture server software required customization to integrate with our administrative systems of record.  Capture Server Pro was an improvement that helped streamline these integrations.  Our recent experience with KL cloud offers APIs with other known cloud-based products such as Workday.  We look forward to exploring additional opportunities for integration and process automation.
> 
> We have found KnowledgeLake to be a great partner with the University since 1999 and have been.  Things were a bit rocky from a responsiveness standpoint during the "Hitachi" days and were thrilled to learn that \[SENSITIVE CONTENT HIDDEN\] reacquired the company and is continuing to invest in state-of-the-art functionality.  We licensed the KL Cloud subscription in September 2019 and are once again enjoying a great partnership with KnowledgeLake.  We are enthusiastic about employing all of the modern functionality and really like the option of choosing document repositories housed on either SharePoint or Azure Blob.

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### "Poor Fit" — 1.0/5

> **Nina** | *18 January 2022* | Textiles | Recommendation rating: 0.0/10
> 
> **Pros**: The image \& data capture for our AP and the digital document storage for our HR are the most important features. Having access to digital files is great.
> 
> **Cons**: The AP software is more cumbersome \& time consuming for the user than our previous process. It has also added to the workload of our AP team. The integration with our accounting software is limited and has reduces functionality on the AP side. The method in which security is handled on the HR side is tedious and difficult to maintain.
> 
> I do not believe that the AP or HR product s were a good fit for our processes.

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### "Continuous Improvement goes a long way" — 4.0/5

> **Thomas** | *18 January 2022* | Education Management | Recommendation rating: 5.0/10
> 
> **Pros**: The UI/UX is nice, and being able to decouple it from our on-premise infrastructure was a huge win  for us operationally. This coincided with a migration to SharePoint Online for most sites, so the two products do make a good pair.
> 
> **Cons**: Many of my complaints were resolved in successive releases, but I suppose what I liked least were some of these design quirks. For example, a long standing issue where KL Cloud would lose the auth token to Azure AD and break adding new users silently. Our complex workflows were often problems, and we did have initial performance problems. But, good customer service led most of these things to be fixed.
> 
> We were using KnowledgeLake on prem long before I started working here; the experience with KL Cloud has improved significantly as more features and reliability improvements were brought online with successive versions. I was incredibly dissatisfied with the software as delivered a few years ago, but after several releases and working directly with developers, it has improved significantly.

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### "KnowledgeLake with Workday" — 4.0/5

> **Chris** | *6 January 2022* | Higher Education Software | Recommendation rating: 8.0/10
> 
> **Pros**: Besides being fairly easy to use, the customer service is a huge plus.  Very attentive and responsive.  Excellent people to work with\!
> 
> **Cons**: Not easy to report from.  Also, RPA is very sensitive to browser changes.  However, that has been addresses quickly each time it has happened.

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## Links

- [View on GetApp](https://www.getapp.ae/software/2052427/knowledgelake)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/knowledgelake/> |
| en-AE | <https://www.getapp.ae/software/2052427/knowledgelake> |
| en-AU | <https://www.getapp.com.au/software/2052427/knowledgelake> |
| en-CA | <https://www.getapp.ca/software/2052427/knowledgelake> |
| en-GB | <https://www.getapp.co.uk/software/2052427/knowledgelake> |
| en-IE | <https://www.getapp.ie/software/2052427/knowledgelake> |
| en-NZ | <https://www.getapp.co.nz/software/2052427/knowledgelake> |
| en-SG | <https://www.getapp.sg/software/2052427/knowledgelake> |
| en-ZA | <https://www.getapp.za.com/software/2052427/knowledgelake> |

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