--- description: Detailed reviews on Heimdal Remote Desktop based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Heimdal Remote Desktop with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Heimdal Remote Desktop Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Heimdal Remote Desktop](/software/2053310/heimdal-remote-desktop) # Heimdal Remote Desktop Canonical: https://www.getapp.ae/software/2053310/heimdal-remote-desktop > Heimdal Remote Desktop is a remote support tool that is compatible with multiple operating systems, enabling users to reach out to employees and clients alike anytime and anywhere. > > Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 2 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Heimdal® - **Location**: Copenhagen, Denmark ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Please contact Heimdal Security directly for pricing information. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Available Countries**: Albania, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Belgium, Belize, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 66 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Annotations - Application Management - Audit Trail - Authentication Software - Chat/Messaging - Compliance Management - Drag & Drop - Event Logs - File Sharing Software - File Transfer - IT, Server & Network Monitoring Software - Live Chat Software - Monitoring - Multiple Monitor Access - Multiple User Accounts ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Remote Support Software](https://www.getapp.ae/directory/563/remote-support/software) ## Related Categories - [Remote Support Software](https://www.getapp.ae/directory/563/remote-support/software) - [Remote Desktop Software](https://www.getapp.ae/directory/1731/remote-desktop/software) ## Alternatives 1. [Zoho Assist](https://www.getapp.ae/software/9913/zoho-assist) — 4.7/5 (1509 reviews) 2. [TeamViewer ONE](https://www.getapp.ae/software/90948/teamviewer) — 4.6/5 (11646 reviews) 3. [AnyDesk](https://www.getapp.ae/software/120039/anydesk) — 4.6/5 (1801 reviews) 4. [RemotePC](https://www.getapp.ae/software/122051/remotepc) — 4.7/5 (583 reviews) 5. [GoToMyPC](https://www.getapp.ae/software/132255/gotomypc) — 4.8/5 (589 reviews) ## Reviews ### "Heimdal Remote Access Review" — 3.0/5 > **Jayesh** | *30 October 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: Heimdal Remote Desktop is intuitive and easy to use, providing a similar experience to other leading remote support tools. This helps minimise the learning curve for support engineers and allows them to quickly establish remote sessions without additional complexity. One of the key advantages is the tight integration with the Heimdal platform. Rather than searching through multiple systems to identify a user's device, support staff can simply search for the user within the Heimdal console and quickly locate all associated endpoints. This streamlined approach reduces the time spent identifying the correct device, enabling engineers to connect and begin troubleshooting more efficiently. > > **Cons**: One area for improvement is the user consent process when initiating a remote session. The current consent notification period can be restrictive, particularly when users are away from their device, in meetings, or unable to respond immediately. Extending the time allowed for users to accept a connection request would provide greater flexibility and improve the overall support experience. Additionally, there is currently no option for authorised IT administrators to override the consent request using administrative credentials or an approved password mechanism. While user consent is important for privacy and security, there are situations where support staff may need urgent access to a managed device, such as troubleshooting critical incidents, performing emergency maintenance, or supporting unattended devices. Having a controlled and audited administrator override capability would enhance operational efficiency while maintaining appropriate governance and security controls. > > Heimdal Remote Desktop is a capable and effective remote support solution that integrates well within the wider Heimdal platform. The ability to quickly locate users and their associated devices, combined with the convenience of managing remote support alongside security, patching, and endpoint management functions, makes it a valuable tool for IT operations. While the core functionality is strong and suitable for day-to-day support activities, there are several areas where further development would enhance the overall user experience and bring the product more in line with established remote access vendors. Improvements such as more flexible consent options, an audited administrator override capability for approved scenarios, extended desktop application functionality, and additional management features would further strengthen the platform and improve operational efficiency. ----- ### "My opinion about heimdal product" — 5.0/5 > **Madhumitha** | *3 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Reliability, easy to use and Security Features is good > > **Cons**: Reliability, easy to use and Security Features is good > > Heimdal seems to be a well-regarded solution for endpoint security, particularly for its user-friendly interface, emphasis on security, and comprehensive feature set. However, pricing considerations and a slight learning curve are some things to keep in mind. ## Links - [View on GetApp](https://www.getapp.ae/software/2053310/heimdal-remote-desktop) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data