--- description: Detailed reviews on Zipwhip based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Zipwhip with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zipwhip Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Zipwhip](/software/2053353/zipwhip) # Zipwhip Canonical: https://www.getapp.ae/software/2053353/zipwhip Page: 1 / 6\ Next: [Next page](https://www.getapp.ae/software/2053353/zipwhip?page=2) > Zipwhip is a cloud-based SMS marketing software that helps businesses in fitness, retail, healthcare, automotive, legal, veterinary, education, and other industries manage communication with clients. It enables users to schedule and send messages and automated replies to clients. > > Verdict: Rated **4.6/5** by 119 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 119 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Twilio - **Location**: San Francisco, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: $19.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Starter - $19 per month Unlimited - $49 per month Premium - $99 per month Commercial - Contact Zipwhip directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - API - Automated Responses - Contact Management Software - Mass Texting - Message Personalization - Reporting/Analytics - Scheduled Messaging ## Support Options - Chat ## Category - [SMS Marketing Software](https://www.getapp.ae/directory/1291/sms-marketing/software) ## Alternatives 1. [Project Broadcast](https://www.getapp.ae/software/2071206/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.getapp.ae/software/111837/slicktext-com) — 4.8/5 (268 reviews) 3. [Clearstream](https://www.getapp.ae/software/112607/clearstream) — 4.8/5 (676 reviews) 4. [Text Request](https://www.getapp.ae/software/2051851/text-request) — 4.6/5 (1193 reviews) 5. [LabsMobile](https://www.getapp.ae/software/2081120/labsmobile) — 4.7/5 (44 reviews) ## Reviews ### "Easy option for SMS communication" — 5.0/5 > **Verified Reviewer** | *10 November 2019* | Libraries | Recommendation rating: 10.0/10 > > **Pros**: I'm a fan of Zipwhip. It's the cheapest SMS automation service out there, but they don't skimp on the functionality. We use it to automate messages to customers and to provide SMS "chat" service. It's simple, straight forward, and so user friendly that we've not had to train anyone on its use yet. Been using it for years at this point and have no desire to look elsewhere. > > **Cons**: I do wish that messages could be sent to larger numbers of people. I get why this functionality is limited- spam and all- but I've got a large number of legitimate contacts to make and it would save a lot of time to not have to batch them. > > We use Zipwhip as our primary tool for SMS communication with our customers. ----- ### "Communication at our Fingertips" — 5.0/5 > **Verified Reviewer** | *18 May 2019* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I love how simple it is to send and receive text messages to the store using this software. It is so much faster to respond to customer queries by typing than by going through the motions and social cues of a telephone conversation. It is also really, really helpful to be able to access the full history of conversation with various contacts, so that no matter how much time has passed, we can easily see what was discussed in prior conversations. It also allows us to communicate quickly between colleagues and with the boss, as we can quickly fire off a note about needing change or arriving to work late without tying up the phone lines. > > **Cons**: Most people's mobile phones no longer have difficulties dealing with long messages. Restricting the number of characters in a message is aggravating, as sometimes what we need to communicate can't be summed up in 250 characters, and I would like to see the software grow to reflect the current state of communication. ----- ### "Great Product - Horrendous Customer Support" — 3.0/5 > **Mark** | *6 September 2019* | Automotive | Recommendation rating: 2.0/10 > > **Pros**: The ease of use and simplicity of getting your company line the ability to text. > > **Cons**: I wanted to try the software and after talking with the company they try and force you into a year contract. This should have been my first sign. After talking them into a month-to-month contract I talked with our phone provider who said they provide the same service for free. I am now going through the process of trying to cancel with Zipwhip and their customer support is horrible. I should have never signed up with them and would recommend to others really hesitating signing up with them unless a. you want to be with them for more than a year and b. never want to cancel after trying out the service because they make it almost impossible. Right now I am paying them and not even using the product. > > Salespeople are very pushy and though I like the product the inability to cancel your account make it something I can't recommend to others and why I am writing this review. ----- ### "Works great when it works" — 4.0/5 > **Verified Reviewer** | *26 January 2019* | Machinery | Recommendation rating: 0.0/10 > > **Pros**: Easy to use, multi user single inbox for a “reception desk” type system. > > **Cons**: Their customer service is nonexistent. If you have a problem outside of their normal business hours, too bad for you. Which is a fairly bitter pill when you have an established customer base accustomed to texting you, only to have some unknown error occur and be told by Zipwhip that someone will get back to you on Monday. Every software has bugs, but one should chose a partner based on how well they support you, and it appears support is a foreign concept to these people. It’s also the most expensive solution for this out there, and i have tried a few. I’ve switched to something 1/10th the price that does exactly the same thing, and i can get help with it on the weekend if so needed. > > Zipwhip is actively causing me business problems due to the fact they cannot support their product outside of regular business hours in the pacific time zone. They are an extremely risky solution provider if you intend to run the majority of your customer contact through SMS. And the ability to run the majority of your customer contact through SMS seems to be what Zipwhip’s “value proposition” is, so basically, don’t bother with these guys. ----- ### "Good product does what it says" — 5.0/5 > **Verified Reviewer** | *30 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: I wont use a cell, so having people text me and then ask why I had not responded got pretty irritating to explain. My business number is all over the web and people assume you will respond to a text, so this is a must have for me. > > **Cons**: The messages are restricted to 250 characters, not only is this a nuisance while sending but often incoming messages appear in sections and often in the wrong order. No support for short code texts, so I cant verify my number to sign up with online banking or zelle transfers, very annoying\! > > Ability to send and receive texts without owning a mobile device ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ae/software/2053353/zipwhip?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2053353/zipwhip) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data