---
description: Detailed reviews on Vocalcom Salesforce Edition based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Vocalcom Salesforce Edition with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vocalcom Salesforce Edition Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/593/contact-center/software) > [Vocalcom Salesforce Edition](/software/2053432/vocalcom-salesforce-edition)

# Vocalcom Salesforce Edition

Canonical: https://www.getapp.ae/software/2053432/vocalcom-salesforce-edition

> Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vocalcom
- **Location**: Paris, France
- **Founded**: 1995

## Commercial Context

- **Pricing Details**: Please contact Vocalcom directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Algeria, Argentina, Bahrain, Belgium, Brazil, Chile, Colombia, Egypt, France, Israel, Kuwait, Mexico, Paraguay, Peru, Qatar, Spain, Tunisia, United Arab Emirates, United Kingdom, Uruguay

## Features

- Automated Routing
- CRM Software
- Call Routing
- Multi-Channel Communication
- Real-Time Reporting

## Support Options

- Phone Support

## Category

- [Contact Center Software](https://www.getapp.ae/directory/593/contact-center/software)

## Related Categories

- [Contact Center Software](https://www.getapp.ae/directory/593/contact-center/software)
- [IVR Software](https://www.getapp.ae/directory/289/ivr/software)
- [Customer Experience Software](https://www.getapp.ae/directory/601/customer-experience/software)
- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)
- [Telemarketing Software](https://www.getapp.ae/directory/1069/telemarketing/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1782 reviews)
2. [Aircall](https://www.getapp.ae/software/100333/aircall) — 4.2/5 (459 reviews)
3. [JustCall](https://www.getapp.ae/software/2047760/justcall) — 4.1/5 (224 reviews)
4. [Bitrix24](https://www.getapp.ae/software/90602/bitrix24) — 4.2/5 (990 reviews)
5. [Vocalcom Hermes360](https://www.getapp.ae/software/2053433/vocalcom-hermes360) — 4.9/5 (17 reviews)

## Reviews

### "Good solution that adds value and integrates voice into Salesforce" — 4.0/5

> **Ivan** | *27 January 2022* | Oil & Energy | Recommendation rating: 8.0/10
> 
> **Pros**: Integration with Salesforce
Features set
Tailor made IVR
> 
> **Cons**: Integration with existing Telco architecture has been longer than expected.
> 
> Vocalcom Salesforce Edition has been pivotal to our Digital transformation, in order to have the telephony channel integrated within Salesforce. The support provided has been great and today we are satisfied with the choice.

## Links

- [View on GetApp](https://www.getapp.ae/software/2053432/vocalcom-salesforce-edition)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/vocalcom-salesforce-edition/> |
| en-AE | <https://www.getapp.ae/software/2053432/vocalcom-salesforce-edition> |
| en-AU | <https://www.getapp.com.au/software/2053432/vocalcom-salesforce-edition> |
| en-CA | <https://www.getapp.ca/software/2053432/vocalcom-salesforce-edition> |
| en-GB | <https://www.getapp.co.uk/software/2053432/vocalcom-salesforce-edition> |
| en-IE | <https://www.getapp.ie/software/2053432/vocalcom-salesforce-edition> |
| en-NZ | <https://www.getapp.co.nz/software/2053432/vocalcom-salesforce-edition> |
| en-SG | <https://www.getapp.sg/software/2053432/vocalcom-salesforce-edition> |
| en-ZA | <https://www.getapp.za.com/software/2053432/vocalcom-salesforce-edition> |
| es | <https://www.getapp.es/software/2053432/vocalcom-salesforce-edition> |
| es-CL | <https://www.getapp.cl/software/2053432/vocalcom-salesforce-edition> |
| es-CO | <https://www.getapp.com.co/software/2053432/vocalcom-salesforce-edition> |
| es-MX | <https://www.getapp.com.mx/software/2053432/vocalcom-salesforce-edition> |
| fr | <https://www.getapp.fr/software/2053432/vocalcom-salesforce-edition> |
| fr-BE | <https://fr.getapp.be/software/2053432/vocalcom-salesforce-edition> |
| fr-CA | <https://fr.getapp.ca/software/2053432/vocalcom-salesforce-edition> |
| pt | <https://www.getapp.com.br/software/2053432/vocalcom-salesforce-edition> |
| pt-PT | <https://www.getapp.pt/software/2053432/vocalcom-salesforce-edition> |

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