About CrowdPower

CrowdPower is the a customer engagement tool for SaaS businesses. The software monitors user activity and creates simple "if this, then that" automations based on user behavior. Users can use CrowdPower for email onboarding sequences, feature announcements, usage alerts, review requests, and more. The software helps users win back lapsed customers with automations, send messages to customer segments with broadcasts, and see everything their users do in their app with event tracking. CrowdPower integrates with Segment, Stripe, Zapier, Slack, Discord, Twilio, and other tools users know and love.

Pricing starting from:

$48.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of CrowdPower

- Monitor and track user behavior
- Set up "if this, then that" automations based on behavior
- Send onboarding emails
- Win back lapsed customers
- Send feature announcements to segments
- Send Slack or Discord alerts to team members
- Import data with Segment, Zapier, and Stripe
- Easiest to use marketing automation tool

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Germany, Ecuador, Falkland Islands, France, French Guiana, Guyana, Ireland, India, Italy, Mexico, Netherlands, New Zealand, Peru, Philippines, Paraguay, Singapore, Suriname, United States, Uruguay, Venezuela, South Africa

Supported Languages

English

Pricing starting from:

$48.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

CrowdPower Software - 1
CrowdPower Software - 2
CrowdPower Software - 3
CrowdPower Software - 4
View 4 more
CrowdPower Software - 1 CrowdPower Software - 2 CrowdPower Software - 3 CrowdPower Software - 4

Features

Total features of CrowdPower: 28

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Behavior Tracking
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Churn Management
  • Communication Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Templates
  • Drag & Drop
  • Email Management Software
  • Engagement Tracking
  • Event Triggered Actions
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Tagging
  • Third Party Integrations

Alternatives

Intercom

4.5
#1 Alternative to CrowdPower
Intercom is the first Conversational Relationship Platform that enables businesses to deliver conversational, messenger-...

Zoho CRM

4.3
#2 Alternative to CrowdPower
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Kangaroo

4.5
#3 Alternative to CrowdPower
Kangaroo Rewards is a digital loyalty program with automated marketing technology to engage customers, increase sales,...

InsuredMine

4.7
#4 Alternative to CrowdPower
InsuredMine is a CRM software package for insurance providers. It's designed to consolidate all operations into one...

Reviews

Overall rating

4.4 /5
(7)
Value for Money
4.6/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.7/5

Already have CrowdPower?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 7
Harsha A.
Overall rating
  • Industry: E-Learning
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

SUPPORT !!! Best support i've got in so long. + reliability and how thoughtfully it's built.

Reviewed on 18/01/2021

I wanted a custom integration with another app, the team developed it for us. Support is just an...

I wanted a custom integration with another app, the team developed it for us. Support is just an email away.

Pros

When you need a custom feature or integration, directly contact the team and get it done. Support is 100x than the industry average. So many integration plugins to choose from especially "segment app" have opened doors for millions of other integrations as well.

Cons

The user interface is a bit cluttery, They may fix this when the app really grow.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

All the automations and communication channels at one place!

Reviewed on 20/01/2021

This is a great product to engage with customers based on their behaviours via different communicati...

This is a great product to engage with customers based on their behaviours via different communication channels.

Pros

There are a lot of integrations to input customer data such as "Segment" communication channel integrations such as Twilio.

Cons

A bit of complex for an ordinary marketing person to handle.

Alternatives Considered

Intercom

Reasons for Choosing CrowdPower

Mixmax is only into email sequences, with CrowdPower we can use other communication channels such as SMS. Also, we can engage with customers based on their behaviour.

Switched From

Mixmax

Reasons for Switching to CrowdPower

Comparatively great product with a lot of features for an affordable price.
Caio O.
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Good potential

Reviewed on 03/10/2021

Pros

Great UI.
Good support.
Great deal on dealify

Cons

Need more features especially on the automation piece but hope to evolve

Luzi S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great customer data platform for user engagement automation

Reviewed on 20/03/2021

We are using CrowdPower as our customer management platform and for small marketing campaigns and...

We are using CrowdPower as our customer management platform and for small marketing campaigns and follow-up campaigns. It's a very helpful Tool to better engage our clients.

Pros

Firstly, I really like CrowdPower's user segmentation options. This useful and powerful feature enables us to segment our customers according to different attributes. This is very useful for creating user target campaigns. Second, I really like the setup of the automation and follow-up process for email and SMS campaigns. It's easy to use, even for non-technicians, and it's powerful enough for many different use cases. The integration of the API for the website landing page is also well structured and easy to integrate. The API is designed to track user interaction and stop the automation campaign when a goal is achieved. The best part is that customer support is quick and helpful. All in all, it's a great tool if you're looking for a flexible platform for customer data and user engagement.

Cons

While the automation process is very easy to use, customer management is not. CrowdPower focuses on events and API automation. Managing customer data directly from the backend is sometimes a bit difficult. There are no bulk editing options for customer data. In addition, you have to save each change to the user data separately, which makes updating multiple user data at the same time very time-consuming. The export function is also not the best, as only very limited customer attributes and not all customer data can be exported.

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

One of the best customer engagement tool for SaaS startups

Reviewed on 07/06/2021

Up to date integrations and advanced segmentation methods!

Up to date integrations and advanced segmentation methods!

Pros

Getting started with CrowdPower is super straightforward. Added a few lines of codes to the website and then CrowdPower works. Definitely worth the money; as a SaaS start-up, we're tight on every aspect of our budgets. So, having the free version till 100 prospects, provide some relief to our financial dept.

Cons

Ease of use can be further improved. Can be bit challenging for a non tech savvy marketing person to sit down and work with this.

Showing 5 reviews of 7 Read all reviews

CrowdPower FAQs

Below are some frequently asked questions for CrowdPower.

CrowdPower offers the following pricing plans:

  • Starting from: $48.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is based on total number of tracked users.

CrowdPower has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

CrowdPower supports the following languages:

English

CrowdPower supports the following devices:

CrowdPower integrates with the following applications:

Calendly, Discord, Integromat, Segment, ShoutOUT, Slack, Stripe, Twilio, Twitter, Zapier

CrowdPower offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CrowdPower.