---
description: Detailed reviews on WelcomeTrack based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare WelcomeTrack with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: WelcomeTrack Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [WelcomeTrack](/software/2053726/welcometrack)

# WelcomeTrack

Canonical: https://www.getapp.ae/software/2053726/welcometrack

> WelcomeTrack software helps e-commerce platforms optimize the delivery of products by promoting proactive measures. It helps improve the customer experience and encourages buyers to return to the store due to the quality of service.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: WelcomeTrack
- **Founded**: 2012

## Commercial Context

- **Pricing Details**: Contact a sales consultant to obtain pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: French
- **Available Countries**: France

## Features

- Dashboard Software
- Negative Feedback Management
- Reporting/Analytics

## Integrations (3 total)

- Amazon Magento Extension
- PrestaShop
- Shopify

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Experience Software](https://www.getapp.ae/directory/601/customer-experience/software)

## Alternatives

1. [Uptok](https://www.getapp.ae/software/2049102/uptok) — 5.0/5 (1 reviews)
2. [CUX](https://www.getapp.ae/software/2062234/cux) — 5.0/5 (11 reviews)
3. [Feedback Survey Kiosk](https://www.getapp.ae/software/2061991/feedback-survey-kiosk) (0 reviews)
4. [Guest Service](https://www.getapp.ae/software/2056597/guest-service) — 5.0/5 (2 reviews)
5. [Askable](https://www.getapp.ae/software/2050765/askable) — 5.0/5 (2 reviews)

## Reviews

### "Un outil utile \!" — 4.0/5

> **Mickaël** | *13 May 2024* | Sports | Recommendation rating: 7.0/10
> 
> **Pros**: Les alertes et notifications automatiques&#10;Gestion des étiquettes retour&#10;Data transport
> 
> **Cons**: Complexité de l'outil&#10;Compliqué de personnaliser la mise en forme des datas
> 
> Welcome Track est un outil très utile pour mesurer la performances nos transporteurs et offrir une meilleure expérience post-achat à nos clients via un suivi et communication adaptée.

## Links

- [View on GetApp](https://www.getapp.ae/software/2053726/welcometrack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/welcometrack/> |
| en-AE | <https://www.getapp.ae/software/2053726/welcometrack> |
| en-AU | <https://www.getapp.com.au/software/2053726/welcometrack> |
| en-CA | <https://www.getapp.ca/software/2053726/welcometrack> |
| en-GB | <https://www.getapp.co.uk/software/2053726/welcometrack> |
| en-IE | <https://www.getapp.ie/software/2053726/welcometrack> |
| en-NZ | <https://www.getapp.co.nz/software/2053726/welcometrack> |
| en-SG | <https://www.getapp.sg/software/2053726/welcometrack> |
| en-ZA | <https://www.getapp.za.com/software/2053726/welcometrack> |
| fr | <https://www.getapp.fr/software/2053726/welcometrack> |
| fr-BE | <https://fr.getapp.be/software/2053726/welcometrack> |
| fr-CA | <https://fr.getapp.ca/software/2053726/welcometrack> |

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