---
description: Detailed reviews on Elements XS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Elements XS with similar products.
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title: Elements XS Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Land Management Software](/directory/2591/land-management/software) > [Elements XS](/software/2054302/elements-xs)

# Elements XS

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> GIS-Centric Asset and Work Management software for local government and utilities. From Service Orders to Permitting, from Preventive Maintenance to Citizen Engagement, Elements XS has your organization covered.
> 
> Verdict: Rated **4.6/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Elements XS

1\. Tailored \& Responsive User Interface
Elements XS provides tools to tailor menus, page layouts, map toolbars, and other interface components to reduce clutter and streamline data collection processes. Each user (or group of users) can have a tailored interface that contains toolbars, buttons, map settings, forms, and other functionality specific to their individual job function. Elements XS has been designed to be completely mobile friendly and work on screens as small as a phone. Every page in Elements XS can look and feel like it was designed for the device it is on, whether for a phone or desktop monitor.

2. Ultra Flexible, No Custom Code
Elements XS is a commercial off the shelf application that includes building blocks and tools for each client to configure their own unique processes, data collection requirements, interface configuration, and much more.  Users can configure unlimited custom data fields, unlimited custom forms and custom form layouts, and unlimited custom workflow processes - all without modifying application code or requiring custom application development. Elements XS also includes many options for pre-configured templates and workflows to streamline the deployment process.

3. Workflow Processor
Elements XS includes a workflow processing engine that allows users to analyze data from any combination of third party applications and/or datasets to trigger events within Elements XS based on criteria from these external sources.  Common uses of the workflow processor include 811 automation (for one-call locates/tickets), SCADA system integrations (to trigger Service Orders when alarms are issued), and fleet management (trigger vehicle maintenance Service Orders based on fuel consumption or other criteria).

4. Workflow Designer
Users can create custom workflows using a drag and drop interface to automate and streamline processes.  These workflows can be used to trigger follow-up events, route work to designated personnel, send notifications, and much more.   These user-generated custom workflows can be applied to any scenario and provide an unmatched level of customization throughout the application.

5. Utility Billing Integration
Elements XS includes tools for a live connection to multiple utility billing applications to provide location, customer, meter, and service data to field technicians in realtime directly from the utility billing application.  Tools to update the utility billing software directly from Elements XS are also available to avoid duplicate entries.  Utility billing data can be visualized in the GIS to show consumption data, usage history, and other field-critical data.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 12 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Novotx
- **Location**: Syracuse, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Reach out and we can quote you pricing tailored to your organization and needs.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, India, South Africa, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking Software
- Audit Trail
- Calendar Management
- Communication Management
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Customer Portal
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Demand Forecasting
- Dispatch Management

## Integrations (1 total)

- ArcGIS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Land Management Software](https://www.getapp.ae/directory/2591/land-management/software)

## Related Categories

- [Land Management Software](https://www.getapp.ae/directory/2591/land-management/software)
- [Building Maintenance Software](https://www.getapp.ae/directory/317/building-maintenance/software)
- [Maintenance Management Software](https://www.getapp.ae/directory/327/maintenance-management/software)
- [Work Order Software](https://www.getapp.ae/directory/705/work-order/software)
- [Fixed Asset Management Software](https://www.getapp.ae/directory/709/fixed-asset-management/software)

## Alternatives

1. [OpenGov Enterprise Asset Management](https://www.getapp.ae/software/127655/cartegraph-oms) — 4.6/5 (28 reviews)
2. [UpKeep](https://www.getapp.ae/software/105965/upkeep) — 4.6/5 (1321 reviews)
3. [eWorkOrders CMMS](https://www.getapp.ae/software/103009/eworkorders) — 4.9/5 (115 reviews)
4. [FSI CMMS](https://www.getapp.ae/software/2051746/fsi-cmms) — 4.6/5 (34 reviews)
5. [AMCS Field Services](https://www.getapp.ae/software/133863/utility-cloud) — 4.7/5 (15 reviews)

## Reviews

### "Elements XS has rejuvenated our operations" — 5.0/5

> **Verified Reviewer** | *10 February 2022* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: It integrates well with other systems. It enables field workers to work in GIS, instead of viewing for reference only.
> 
> **Cons**: There was a little struggle to scope out how we integrated with other systems.
> 
> Great\!

-----

### "Asset Management With or Without a Map" — 4.0/5

> **Roger** | *18 February 2022* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: There is a lot I like about this software.  After having used it for years, I wish now that I'd done more out-of-the-box configuration than customized workflows.  The software is good for mobile devices and was redesigned from its previous version for that purpose.  The documentation is getting better, and I hope that more users start using the forums.  I like the look and feel of the user side and administration side.  Whenever a product allows you to customize more, it becomes more complex, which is no one's fault; it's just a universal law.  Thus it is with Elements.  It's tricky to build even simple workflows at first because there's so much you \_could\_ do to make a workflow, so they offer those additional, if ill-used, options all the time.  And, over time, we do end up using some of those more complex options.
> 
> **Cons**: In order to avoid reinventing the wheel, Novotx went for a solution that consumed other products to get stuff done.  It can use ArcGIS Server, ArcGIS Enterprise, ArcGIS.com, and uses Geocortex Essentials, Reporting, and Workflows to do mapping and customized behavior.  As a natural consequence of this, the administrator has to go to a lot of places to make Elements do stuff.  Some stuff is done over here, some is done over there, and yet other stuff is done in this other place.

Various UI improvements could be made as well, like which things pop up in other browser tabs versus which things pop up to replace the content I was looking at.  Customizing the user experience as an administrator can also be a challenge since it's not all done in one place.  And lastly, the word "type" is too frequently and too often for me to full understand what the software wants in parts.  Examples in the documentation would be nice.

Lastly, there isn't a great way within the administrative side of the software to document what you're doing, why you set things up this way, or record changes.  That has to be done in Google Docs, Word, or whatever other word processor your organization uses.
> 
> We use Elements to plan and track maintenance to assets.  It helps with coordination and accountability.  It helps managers see the great work their employees are doing.  It helps plan budgets for assets, personnel, and supplies.

-----

### "West Jackson County Utility District one oldest customers" — 3.0/5

> **Amanda** | *7 February 2022* | Government Administration | Recommendation rating: 6.0/10
> 
> **Pros**: ability to make work orders on in the field
> 
> **Cons**: Need to improve communication with customer service which is starting to get better
> 
> Overall when I first started working with Elements XS, I was extremely disappointed but the program is upgrading and increasing capabilities

-----

### "Elements XS" — 5.0/5

> **Rick** | *28 January 2022* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: It is highly customizable and easy to use. Mapping of open tasks is really useful.  Being able to update GIS feature attributes when tasks are completed is awesome to save, for example, the last flush date and chlorine residual of a hydrant, so this can be displayed when they click on the hydrant on the map. I like being able to create custom workflows and forms so the tasks can be processed exactly how we want.
> 
> **Cons**: This isn't really a con of the product, because all software is unfamiliar when you first get it,  but there is a learning curve if you want to create custom workflows for the tasks on your own.  Novotx can train someone for this and if you have an employee with some programming knowledge then it would be easier, but not entirely necessary, to train.
> 
> Novotx was able to import in our spreadsheet of users and other data that we had from previous programs.

We first started using ElementsXS for our utility locates (811).  Using Elements has helped with this since we are able to see where the locates are needed on the map and it sends the results back to the 811 processing company.

We are able to get a visual view of how our hydrant maintenance is going, since completing tasks in Elements can update an attribute in my GIS map that will change the color of the hydrant.  So this provides managers a way to visually see what has and hasn't been done without having to go individually through each task. 

I was able to create GIS related dashboard reports that are accessed in Elements that display feature counts and water and sewer line mileage so that users don't have to go get that information from a different web page.  Users can stay in the Elements interface to access almost all of the information they need.

-----

### "More than just Asset Mangement" — 5.0/5

> **Sam** | *7 February 2022* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Elements is extremely customizable. It is desinged to work with your existing processes and make them more efficient.
> 
> **Cons**: In the COVID world, timelines are stretched due to unforeseen reasons. We would have liket the implementation completed sooner, but we are understanding of the changes of the timeline and are happy with the finished product.
> 
> Now that we have a easily accesible platfomrm that employees that share information, document work, and have work order histories at their fingertips , emplyees are more efficient and confident. We are looking to incorporate Recreation into Elements.

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## Links

- [View on GetApp](https://www.getapp.ae/software/2054302/elements-xs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/elements-xs/> |
| en-AE | <https://www.getapp.ae/software/2054302/elements-xs> |
| en-AU | <https://www.getapp.com.au/software/2054302/elements-xs> |
| en-CA | <https://www.getapp.ca/software/2054302/elements-xs> |
| en-GB | <https://www.getapp.co.uk/software/2054302/elements-xs> |
| en-IE | <https://www.getapp.ie/software/2054302/elements-xs> |
| en-NZ | <https://www.getapp.co.nz/software/2054302/elements-xs> |
| en-SG | <https://www.getapp.sg/software/2054302/elements-xs> |
| en-ZA | <https://www.getapp.za.com/software/2054302/elements-xs> |

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