--- description: Detailed reviews on Scan123 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Scan123 with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Scan123 Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Scan123](/software/2054564/scan123) # Scan123 Canonical: https://www.getapp.ae/software/2054564/scan123 Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/2054564/scan123?page=2) > Scan123 is a document management solution built for auto dealerships aiming to eliminate the time and stress associated with warranty audits, allow team members across departments to access documents quickly and easily, and move all their paper to the cloud. > > Verdict: Rated **4.5/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Scan123 Built from the ground-up for Auto Dealerships, Scan123 helps you: Retrieve documents instantly. Search by RO\#, stock\#, deal\#, VIN, customer name, and much more. Instantly share documents with staff, other dealer locations or externally. Simplify your filing system by combining paper and digital files from every department into a single location. Secure encrypted files, permission based access, and SOC2 compliant so you are always protected against theft, hacking, flood, fire, and loss. Reclaim the space used for filing cabinets and banker boxes to store more parts or add office space Streamline your dealership audits so you are prepared with all your documents ready to go. Move Your File Room to the Cloud so you can say goodbye to your paper mess \& reclaim your space. Integrates with All Major DMS Providers No Hostage Data - Ever\! It's your data, you won it. 45-Day Money-Back Guarantee Unlimited lifetime support ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 62 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Scan123 - **Founded**: 1996 ## Commercial Context - **Starting Price**: $379.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Archiving & Retention - Collaboration Tools - Customizable Reports - Document Capture - Document Classification - Document Management Software - Document Storage - File Sharing Software - For Automotive Dealerships - Full Text Search - New Car Dealer - Optical Character Recognition - Service Department ## Support Options - Chat ## Category - [Document Management Software](https://www.getapp.ae/directory/284/document-management/software) ## Related Categories - [Document Management Software](https://www.getapp.ae/directory/284/document-management/software) - [Auto Dealer Software](https://www.getapp.ae/directory/201/auto-dealers/software) ## Alternatives 1. [Google Docs](https://www.getapp.ae/software/91392/google-docs) — 4.7/5 (28798 reviews) 2. [Google Drive](https://www.getapp.ae/software/90762/google-drive) — 4.8/5 (28427 reviews) 3. [Google Workspace](https://www.getapp.ae/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 4. [OneDrive](https://www.getapp.ae/software/91652/onedrive) — 4.5/5 (12623 reviews) 5. [Microsoft Word](https://www.getapp.ae/software/91382/microsoft-word) — 4.7/5 (2783 reviews) ## Reviews ### "Scan123 Review" — 5.0/5 > **Emma** | *16 August 2023* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: My favorite features of Scan123 would have to be the search tool and its amazing ability to be able to find any document you are searching for, not only through the doc or folder name but through keywords in the scan as well\! > > **Cons**: Most of the features of Scan123 I have had a positive experience with, if I do have an issue the customer service team are amazing at helping to solve any issues you may have. The only issue I have had with scan123 has not been based on the application so I don't really have any recommendations for it. > > Scan123 has been a great addition to the business with the ability to keep all of our invoices and other documents in a secure place while being able to keep track of them easy and efficiently. I would highly recommend scan123 to any businesses that have to deal with a high volume of customer documents that need to be organized responsibly. ----- ### "Solid product, excellent customer service" — 5.0/5 > **Rhonda** | *31 May 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The customer service has been consistently terrific for the 4 years we've been with them. Great solution for storing documents digitally instead of in dusty old filing cabinets. Product has been evolving with new features and they really take time with their customers to figure out what works. > > **Cons**: Some of the newer features are designed only for US users. Some minor adapting needs to happen for Canadian users (such as a zip code field that won't accept a Canadian 6 character code). > > Getting started took some time, and I'd recommend new users start slowly and really think through how you want to name documents and folders to make them easy to sort and locate down the road. That said, I've been really happy with Scan123. In particular, the customer service. The response time and personal attention they offer when you have a question or concern is outstanding. ----- ### "Administrative UI Issues" — 3.0/5 > **Don** | *31 August 2023* | Transportation/Trucking/Railroad | Recommendation rating: 4.0/10 > > **Pros**: I only administer user permissions and invitations, and disabling. > > **Cons**: The interface and logic is lacking. I should be able to see a users permissions based on all available locations and checkbox whether they have access or not. I don't have a way to do this other than sending another invitation to add locations. This is NOT a good way of managing this. When a user leaves the company the interface makes me disable them for each location instead of globally disabling the user. I also have no means to change a user's information such as a last name change or email address. > > See above. ----- ### "Love Scan 123 the best" — 5.0/5 > **Karen** | *15 August 2020* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Everything is right there in the application. I can see all car deals, RO's, Dead Deals and any little thing that I need to find. It is easy to scan, the "intelligence" of the scanning software means I don't have to delete blank back pages, as it recognizes them and doesn't scan them. I can see what I have scanned. This one is important, as when you are scanning in as many documents as I do on a daily basis, sometimes you hit a wring key when creating the number to go with the items scanned. With Scan 123 I can see those numbers and VERY EASILY adjust them in the online application. The customer service is TOP NOTCH\! They answer me the same day usually and if it's late, they get back to me in the morning. They are helpful and a real pleasure to talk to. > > **Cons**: The only issue I every have with the software is if I hesitate in typing a name, it tries to search and find it, so when I begin typing again it sometimes overwrites what I had just typed, thus slowing me down a bit, but this is not a huge issue and usually only happens when I need to type a persons name that I am unfamiliar with the spelling. ----- ### "Customer Support" — 5.0/5 > **Linda** | *28 December 2023* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Fast service, ease of creating cabinets and storage. > > **Cons**: I would like to make a recommendation that we be able to "copy" files rather than move them when needed. I am going through a State Sales Tax Audit, and we could not copy documents without being an IT expert and at that, not sure if it would work. So we laboriously moved documents, one by one, to a special cabinet for the auditors. Maybe something could be done to make that process easier. > > I'd give them a 10 if a copy process could be set up. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/2054564/scan123?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2054564/scan123) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data