---
description: Detailed reviews on Mobile Service Cloud based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Mobile Service Cloud with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mobile Service Cloud Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Mobile Service Cloud](/software/2055195/mobile-service-cloud)

# Mobile Service Cloud

Canonical: https://www.getapp.ae/software/2055195/mobile-service-cloud

> Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Mobile Service Cloud

\- Improve customer service experiences	
- Customers can get in touch via their favorite channel
- Help your customers within one conversation
- Gather all messages within one inbox
- Work together as one team in one easy-to-use solution
- Manage a large volume of questions
- Become more efficient and boost productivity
- Make use of valuable customer data to enrich your conversations
- Create meaningful conversations with customers
- Provide 24/7 service by using a Scripted Chatbot
- Easy to implement and integrate with your current systems

## About the vendor

- **Company**: CM.com
- **Location**: Los Angeles, Netherlands
- **Founded**: 1998

## Commercial Context

- **Starting Price**: $35.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Three pricing plans are available: Basic, Advanced, and Pro. 
Basic plan includes:
- Agent Inbox
- Predefined responses
- Basic statistics and reporting
- Scripted chatbot
- Support via email
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, Danish, Dutch, English, Finnish, French, German, Italian, Russian, Spanish, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Automated Responses
- Automated Routing
- Autoresponders
- Batch Communications
- CRM Software
- Call Center Management
- Call Reporting
- Call Routing
- Caller ID
- Campaign Management Software
- Canned Responses
- Chat/Messaging

## Integrations (10 total)

- BlueConic
- CM.com Communications Platform
- CM.com Payments Platform
- Mobile Marketing Cloud
- Salesforce Starter
- Segment
- Shopify
- Shopware
- Spotler Activate
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software)
- [Customer Support Software](https://www.getapp.ae/directory/562/customer-support/software)
- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)
- [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software)
- [Customer Experience Software](https://www.getapp.ae/directory/601/customer-experience/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Bitrix24](https://www.getapp.ae/software/90602/bitrix24) — 4.2/5 (984 reviews)
3. [Kustomer](https://www.getapp.ae/software/109551/kustomer) — 4.6/5 (79 reviews)
4. [inconnect](https://www.getapp.ae/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
5. [Sagicc](https://www.getapp.ae/software/2059988/sagicc) — 4.4/5 (19 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/2055195/mobile-service-cloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2055195/mobile-service-cloud> |
| de-AT | <https://www.getapp.at/software/2055195/mobile-service-cloud> |
| en | <https://www.getapp.com/customer-service-support-software/a/mobile-service-cloud/> |
| en-AE | <https://www.getapp.ae/software/2055195/mobile-service-cloud> |
| en-AU | <https://www.getapp.com.au/software/2055195/mobile-service-cloud> |
| en-CA | <https://www.getapp.ca/software/2055195/mobile-service-cloud> |
| en-GB | <https://www.getapp.co.uk/software/2055195/mobile-service-cloud> |
| en-IE | <https://www.getapp.ie/software/2055195/mobile-service-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/2055195/mobile-service-cloud> |
| en-SG | <https://www.getapp.sg/software/2055195/mobile-service-cloud> |
| en-ZA | <https://www.getapp.za.com/software/2055195/mobile-service-cloud> |
| es | <https://www.getapp.es/software/2055195/mobile-service-cloud> |
| es-CL | <https://www.getapp.cl/software/2055195/mobile-service-cloud> |
| es-CO | <https://www.getapp.com.co/software/2055195/mobile-service-cloud> |
| es-MX | <https://www.getapp.com.mx/software/2055195/mobile-service-cloud> |
| fr | <https://www.getapp.fr/software/2055195/mobile-service-cloud> |
| fr-BE | <https://fr.getapp.be/software/2055195/mobile-service-cloud> |
| fr-CA | <https://fr.getapp.ca/software/2055195/mobile-service-cloud> |
| nl | <https://www.getapp.nl/software/2055195/mobile-service-cloud> |
| nl-BE | <https://www.getapp.be/software/2055195/mobile-service-cloud> |

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