About Solitics

Solitics is a cloud-based analytics software designed to help businesses create marketing strategies and gather and evaluate customer data in a unified portal to optimize customer engagement, marketing, data analysis, conversion rates, and other operations. The platform complies with ISO security standards and automatically encrypts communications to ensure secure storage, sharing, and access to data.

Solitics allows administrators to create personalized customer journeys based on customer preferences, interests, and languages, design promotional content, and define automated triggers to gain insights into customer expectations and market trends. Marketers can embed custom attributes like customer name, spending, language, aggregations, repeat actions, and more into messages and analyze the impact of different strategies on customer behavior. The system automatically scans and identifies changes in data structures and adds new fields to store the information using machine learning technology.

Solitics allows teams to interact with clients via various channels including email, Facebook, web-push, pop-up messages, WhatsApp, calling, SMS, push notifications, and more. It also offers other features such as customizable placeholders, a drag-and-drop interface, data segmentation, marketing analytics, and real-time data.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Argentina, Austria, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Belarus, Belize, Canada, Switzerland, Chile, China, Colombia, Costa Rica, Cuba, Cyprus, Czechia, Germany, Denmark, Dominica, Dominican Republic, Ecuador, Estonia, Spain, Finland, Falkland Islands, Faroe Islands, France, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Gibraltar, Greenland, Guadeloupe, Greece, Guatemala, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kyrgyzstan, Cambodia, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, St. Martin, North Macedonia, Myanmar (Burma), Mongolia, Macao SAR China, Martinique, Montserrat, Malta, Maldives, Mexico, Malaysia, Nicaragua, Netherlands, Norway, Nepal, Oman, Panama, Peru, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Paraguay, Qatar, Romania, Serbia, Russia, Saudi Arabia, Sweden, Singapore, Slovenia, Svalbard & Jan Mayen, Slovakia, San Marino, Suriname, El Salvador, Syria, Turks & Caicos Islands, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Turkey, Trinidad & Tobago, Taiwan, Ukraine, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Yemen

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Solitics Software - Solitics campaign performance
Solitics Software - Solitics customer journey
Solitics Software - Solitics dashboard
View 3 more
Solitics Software - Solitics campaign performance
Solitics Software - Solitics customer journey
Solitics Software - Solitics dashboard

Features

Total features of Solitics: 89

  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attribution Modeling
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management Software
  • Chat/Messaging
  • Churn Management
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cross Channel Attribution
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Dashboard Software
  • Data Import/Export
  • Data Integration
  • Data Visualization Software
  • Drag & Drop
  • Dynamic Content
  • Email Distribution
  • Email Management Software
  • Email Marketing Software
  • Email Tracking Software
  • Engagement Tracking
  • Event Marketing
  • Event Triggered Actions
  • GDPR Compliance Software
  • Marketing Automation Software
  • Marketing Calendar
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Touch Attribution
  • Multiple Data Sources
  • Multivariate Testing
  • Performance Metrics
  • Personalization and Behavioral Targeting Software
  • Predictive Analytics Software
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Workflow Management Software

Alternatives

Beehively

4.5
#1 Alternative to Solitics
Beehively is a school administration system designed to help educational institutions manage distance learning...

SAS Customer Intelligence 360

4.5
#2 Alternative to Solitics
SAS Customer Intelligence 360 is an intelligent, multi-channel marketing solution. Modules of Customer Intelligence 360...

ActiveDEMAND

4.2
#3 Alternative to Solitics
ActiveDEMAND is an online integrated marketing platform used by marketers and agencies to promote their products and...

Synerise

4
#4 Alternative to Solitics
Synerise is an AI Growth Ecosystem for B2C & B2B that provides 360 Customer view and cutting-edge personalization.

Reviews

Overall rating

4.3 /5
(8)
Value for Money
4.4/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support Software
4.5/5

Already have Solitics?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 8
Sagi
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great solution, awesome people!!!

Reviewed on 26/10/2021

Very positive, huge value for money, great people - from the support agent, through the data and...

Very positive, huge value for money, great people - from the support agent, through the data and developers and up until the C level and the [SENSITIVE CONTENT]

Pros

They have many segmentation and campaign capabilities, allowing to target users in real time, based on events and actions the user is doin, on site and through the marketing channels (Email, SMS etc.)
They have great support and CS managers that will help you very fast and until you'll be satisfied with a solution

Cons

Immediate reports should be improved significantly

Alternatives Considered

Beehively

Reasons for Choosing Solitics

Price, real time marketing

Reasons for Switching to Solitics

Had the best solution
Niv
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Solitics real time engagement

Reviewed on 16/11/2021

Pros

Solitics have lots of 3rd party integration, great costumer success team. They do some customizations to the platform, They have out of the box solutions. Great team to work with.

Cons

Solitics reports dashboard is not that great, but the team are working on improving it all the time.

Yaniv
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

solitics review

Reviewed on 31/10/2021

journeys and ad hoc campaigns for our players

journeys and ad hoc campaigns for our players

Pros

options for ad hocs and journeys, options for all channels campaigns.

Cons

messy, unclear, very unclear reports, needs alot of improvment

Rotem
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Solitics Review

Reviewed on 11/05/2022

Recommend them but of course it is necessary to check the competitors as well

Recommend them but of course it is necessary to check the competitors as well

Pros

The system is very intuitive, easy to use and very simple to explain and teach new users about it.
easy to set up journey's & promotion , the Dashboard also clear to view

Cons

Because we use it for few brands it is not so convenient to use once we export the report, the report is very unfriendly and there is not so much how to control the fields there.
Also there is no neat guide that explains / accompanies you as a user so that way you are dependent on a support team that is very nice but not always able to teach and explain all the options that the system have

Steven
Overall rating
  • Industry: Financial Services Software
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Solitics for CRM Marketing

Reviewed on 22/10/2021

I have been a fan since starting to use Solitics. Initially I had a few teething problems but once...

I have been a fan since starting to use Solitics. Initially I had a few teething problems but once we resolved a few load issues and other ad-hoc bits I have been very impressed. It's great to work with their team who you can tell are all very passionate about the product they sell.

Pros

I have been a key user of Solitics for around 6+ months, having had experience across other major platforms in this space ie Marketo, Salesforce, Dotmailer etc. I really like how bespoke Solitics feels - there are many features that I really enjoy such as blocking specific marketing channels from sending to inappropriate customers.

The Solitics product has been designed very cleverly where segmentation and data triggering are intuitive to build. Within the 1st few weeks' of using the product I was able to design multi-channel user journeys to try convert our prospects and clients and grow our retention strategy.

The support team are all excellent and it's always a pleasure dealing with them.

Cons

The key addition I'd love is goal tracking within customer journeys. With such a bespoke system it would be great to be able to set a parameter for success eg compliance = compliant and judge out of 100% population entering the journey how many convert %.

Showing 5 reviews of 8 Read all reviews

Solitics FAQs

Below are some frequently asked questions for Solitics.

Solitics offers the following pricing plans:

  • Free Trial: Available

Please contact Solitics directly for pricing details.

Solitics has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Solitics supports the following languages:

English

Solitics supports the following devices:

Solitics integrates with the following applications:

AGNITAS, ActiveTrail, Amazon Redshift, Amazon S3, Apache Kafka, BulkSMS, Clickatell, Dynamic Messaging System, Facebook Live, HuBuCo, Infobip, MMG Fusion, MailGenius, Mailgun, MetaTrader 5, Microsoft Azure, MongoDB, MySQL, Omega System, OneSignal, OrangeCRM, Panda3D, PostgreSQL, Pushwoosh, Salesforce Foundation, SendGrid, Sendinblue, Telegram, Textlocal, TradeSoft, Twilio, VWO Engage, Vonage Business Communications, WhatsApp, Xtremepush, ZeroBounce

Solitics offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Solitics.