--- description: Detailed reviews on Harbortouch POS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Harbortouch POS with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Harbortouch POS Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Online Ordering Systems](/directory/3571/online-ordering/software) > [Harbortouch POS](/software/2055268/harbortouch-pos) # Harbortouch POS Canonical: https://www.getapp.ae/software/2055268/harbortouch-pos Page: 1 / 5\ Next: [Next page](https://www.getapp.ae/software/2055268/harbortouch-pos?page=2) > Harbortouch POS is an online ordering software designed to help businesses in the retail sector manage orders, reservations, inventory, payments, and reporting. Administrators can utilize the kitchen display systems (KDS) to streamline front and back-office communication flows. > > Verdict: Rated **1.7/5** by 100 users. Top-rated for **Ease of Use**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **1.7/5** | 100 Reviews | | Ease of Use | 2.0/5 | Based on overall reviews | | Customer Support Software | 1.6/5 | Based on overall reviews | | Value for Money | 1.4/5 | Based on overall reviews | | Features | 1.7/5 | Based on overall reviews | | Recommendation percentage | 10% | (1/10 Likelihood to recommend) | ## About the vendor - **Company**: Shift4 - **Location**: Allentown, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: $29.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: $29/user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Barcode/Ticket Scanning - Billing & Invoicing - Commission Management - Contact Management Software - Customer Accounts - Customer Database - Delivery Management Software - Discount Management - Electronic Signature - For Food Trucks - For Restaurants - For Salons and Spas - Gift Card Management - Inventory Management Software - Item Management - Layaway Management - Loyalty Program - Mobile Access - Multi-Location ## Integrations (5 total) - DoorDash for Merchants - Mailchimp - Orca Inventory - Sarbari - Sling ## Support Options - 24/7 (Live rep) - Chat ## Category - [Online Ordering Systems](https://www.getapp.ae/directory/3571/online-ordering/software) ## Related Categories - [Online Ordering Systems](https://www.getapp.ae/directory/3571/online-ordering/software) - [Restaurant POS Software](https://www.getapp.ae/directory/197/restaurant-pos/software) - [Spa Software](https://www.getapp.ae/directory/69/spa-management/software) - [Bar POS Software](https://www.getapp.ae/directory/833/bar-pos/software) - [Restaurant Management Software](https://www.getapp.ae/directory/196/restaurant-management/software) ## Alternatives 1. [Toast POS](https://www.getapp.ae/software/103313/toast-pos) — 4.2/5 (549 reviews) 2. [Epos Now](https://www.getapp.ae/software/106871/epos-now) — 3.8/5 (713 reviews) 3. [Genius](https://www.getapp.ae/software/2050566/genius) — 4.5/5 (185 reviews) 4. [SpotOn](https://www.getapp.ae/software/130639/spoton-restaurant) — 4.3/5 (368 reviews) 5. [Lavu](https://www.getapp.ae/software/103207/lavu) — 4.2/5 (257 reviews) ## Reviews ### "As others have said, Rip Off Artists" — 1.0/5 > **James** | *12 September 2017* > > **Pros**: It's fine. I really have no problem with the actual software,. > > **Cons**: Somehow they lost our paperwork (seriously, in this day and age, actual PAPER work) to cancel three times, so they just went ahead and kept charging us for three years, though we were no longer receiving services. When I asked what we were paying for, I was told that it was a fee to "keep the account" open. A number of fake reviews this company takes and the frankly antagonistic way they deal with customers is gross. it's more in how the rest of the company handles itself. They're the mean kid who says "well the rules say" and use them to treat people terribly. If enough people complain that something isn't clear, why not change it? Instead, Harbortouch uses the confusion (that they create) to get more money. Especially sad since they mostly work with small businesses - these are people, Harbortouch, not just dollar signs. ----- ### "Don't use Harbortouch" — 1.0/5 > **Nick** | *14 March 2023* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: Was easy to get, sales staff was good and supported what they could after sale. > > **Cons**: \#Harbortouch is the worst POS system you can choose: Just a few reasons (1) The customer service takes 1 - 2 hours to get (this is a BIG problem when something is wrong with the system during a busy time). (2) Then needing to update tips (due to their system failures) it takes at least 3 days (has taken 3 weeks) to get those funds. (3) Customer service is either Eastern European and does not understand the system or blames system problems on the customer and 'customer error'. NEVER would I recommend this system. ----- ### "DON'T DO IT\!\!\! Terrible..." — 1.0/5 > **Matt** | *5 November 2020* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Nothing. We got the money that we processed through them...so, that's the only positive. > > **Cons**: Their reporting is terrible. Very difficult to reconcile with transactions when doing bookkeeping. Their customer service is the worst. Long hold times. It's like they are stuck in the 1990s w/ their technology. It takes 2 business days for the funds to hit your account. My new merchant account deposits everything the next day. > > I inherited this system when I bought the company. From the very beginning, it was bad...but I didn't want to mess with getting a new merchant account. But after spending a year with the system we just couldn't work with it anymore. So, after being completely dissatisfied...I called to cancel the agreement. They informed me that I'm in some contract and I have another year (it just renewed 3 days ago). Which is complete BS...I inherited this agreement. It costs them nothing to turn the system off...we didn't eve lease our equipment...it's ours. So, they are now forcing me to stay in some BS agreement? Ok...we'll see. ----- ### "Cancellation made hard" — 1.0/5 > **Christopher** | *27 September 2021* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: The service was adequate for the last 9 years. The only rather strange thing I found was that the monthly statements they send have information, name and contact phone number, from a different service on it. I had to remember not to call the number on the statement if I had any questions. > > **Cons**: Harbortouch refuses to allow their services to be cancelled other than on an annual basis. They claim that information is out there somewhere, but it is not evident at all. If the date is missed, then Harbortouch will charge you monthly service fees for the full year, even if you aren't using their services. Apparently even 9 years of usage doesn't get you a break. If my business ever needs to use credit cards again, it will not be through Harbortouch. It's a shame, as up until the cancellation attempts, I wouldn't have had any reason not to go back to them. > > Their system for cancelling is awful. Look at the other reviews about this. ----- ### "Beware" — 3.0/5 > **Joseph** | *18 February 2021* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: The software worked well. The people at tech support were wonderful. > > **Cons**: The system itself was pretty easy to use. > > The first month we had the system, the company had an internal glitch and lost about 450 individual transactions worth about 16k. It took a while to figure out what was going on. After about three weeks they had to manually re-enter all of those transactions. Most people seeing the transactions on their account called wondering why they were being charged others just disputed the charges. Then they realized they hadn't entered the the hundreds of dollars in tips so added those separately. It was a nightmare and they took no responsibility. I needed to write a letter to a VP or someone and got a nominal compensation for the damage that was done to my brand. I recently changed to Toast and have had a hell of a time getting out of this company's clutches. They are incredibly difficult to deal with in the break up process. Just don't get involved with them to start with. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ae/software/2055268/harbortouch-pos?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2055268/harbortouch-pos) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data