About EMS

EMS room, event, and desk booking software from Accruent helps higher education facilities and businesses across industries simply and effectively manage their physical spaces.

With EMS, you can easily book spaces and resources, enable hybrid work by integrating video conferencing technology into the software, manage conferences and events while creating an excellent attendee experience, and simplify classroom and exam scheduling.


Key benefits of EMS

Eliminate scheduling friction: Say goodbye to double bookings, tedious manual work, and choppy communications. EMS helps you spend more time working and less time scheduling.

Optimize space utilization: Underutilized spaces bloat budgets and reduce ROI. With EMS advanced analytics, you’ll gain real estate ROI insights.

Facilitate hybrid work: EMS software helps you build a path to a flexible, modern office that includes both physical and hybrid spaces.

Increase collaboration: EMS lets you filter rooms based on capacity, location, and available resources, so you always find the right space for your needs.

Boost mobility: View, create, and manage bookings on the go through an intuitive mobile interface. You can also use your mobile device to check people in, send invitations, and reserve spaces.


Images

EMS Software - Scheduling Management made easy
EMS Software - Reservation Request
EMS Software - Reservation Templates that accelerate your work
EMS Software - Reservation Details and Reservation Tasks that help higher productivity and control
EMS Software - Space Features management
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EMS video
EMS Software - Scheduling Management made easy
EMS Software - Reservation Request
EMS Software - Reservation Templates that accelerate your work
EMS Software - Reservation Details and Reservation Tasks that help higher productivity and control
EMS Software - Space Features management

Not sure about EMS? Compare with a popular alternative

EMS

4.3 (28)
VS.
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Starting Price

$9,000.00
year
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

76
8

Integrations

No integrations found
No integrations found

Ease of Use

3.6 (28)
3.8 (275)

Value for Money

3.7 (28)
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Customer Service

3.6 (28)
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Reviews

Overall rating

4.3 /5
(28)
Value for Money
3.7/5
Features
4.3/5
Ease of Use
3.6/5
Customer Support Software
3.6/5

Already have EMS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 28
Taylor
Taylor
Overall rating
  • Industry: Higher Education Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Exceptional product and very user friendly

Reviewed on 24/10/2018

Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting...

Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting options that are available are very helpful to get out to our staff and tracking events and billing is very easy to do.

Pros

I really enjoyed all the capabilites EMS has with its event booking software. It is very customizable and easy to book and track events. It made event planning very easy when we manage thousands of events per year.

Cons

There isn't much I do not like about this software. EMS does have a bigger software that allows you to customize for different user groups who oversee different venues within the operation but I do wish they had a smaller version of this.

Merrill
Overall rating
  • Industry: Higher Education Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

EMS Use on a Small Campus

Reviewed on 29/02/2024

I have been happy with the product. As EMS has grow within Accruent it has been harder to know our...

I have been happy with the product. As EMS has grow within Accruent it has been harder to know our reps and get basic support

Pros

I like the layout and structure and power of event organization

Cons

Overtime where they have developed has been more for flex space and international business I feel and less the original higher ed use and it need to coordinate with gmail

Response from Accruent

Hello! Thank you for your EMS review! At Accruent, we are constantly working to better meet your needs and expectations, and this feedback is crucial to that process! We will pass this along to our product team.

Thank you again.

Paul
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Ok, but not as good as previous

Reviewed on 18/09/2017

Managing Rooms for events

Managing Rooms for events

Pros

Very powerful software and it can serve your organization regardless of size (and can expand with you as you grow. They have moved into the online presence very well and we have used them as a company with close to 100 rooms with little complaint.

Cons

We've used EMS for years and i would brag that there software was my favorite to use as a systems admin. easy to deploy and do monthly updates. However, that has dropped off severely in the last year or two. While it is not bad, it does not rise to the quality that I have come to expect from them.

Sandra
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

EMS Survey

Reviewed on 08/03/2024

Very disppointed with support a couple years ago but now it's a bit better. It still would be nice...

Very disppointed with support a couple years ago but now it's a bit better. It still would be nice if there was an online chat option for help here and there with the sysem. I usually have to search and search the help documentation and take a few guesses if I need to implement something new.

Pros

I like that it will not allow me to double book anything... unless I really insist.
I like the calendar feature

Cons

It's very hard to figure out and find features that help to get the job done. Support to do so was very poor but seems to have gotten better lately.
There's a strange, back-door type method to fix the configuration on a combo room but I appreciate knowing the trick

Response from Accruent

Thank you for your honest feedback! At Accruent, we strive to meet your needs and expectations at all times, and this input will help us further improve. We will pass your feedback along to the product and support teams.

Amanda
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

EMS Software

Reviewed on 06/05/2021

Overall it's very powerful and wonderful to use. Implementation wise it's piece-mill. I would...

Overall it's very powerful and wonderful to use. Implementation wise it's piece-mill. I would highly recommend before any University purchases it, they get buy in from campus leadership about unifying scheduling policies on campus before moving forward. Don't be cheap, get everything you need up front. Implementing it piece by piece is terrible especially if you have to engage multiple areas on campus to implement anything like we do. It's like herding wild buffalo... and that is because we didn't know better up front and we're staggering along with a ton of legacy issues because of it.

Pros

I love using and training ffolks in the software. It's robust and generally anyone who feels comfortable using a PC will enjoy it. We host the database, and the test and dev environment on our own servers in our computing center on campus rather than the cloud offerings by Accruent but a smaller university can really benefit from that service. It is an amazing and very flexible software, easy to train users on it and set up spaces and special use facilities fantastically .

Cons

Does not work for Apple OS, Web Client is not updated to keep up with newer versions of EMS Client so can cause template bugs and issues in teh client if items are created in the Everyday users admin tools. The mobile application is not really viable or working properly on the platform services, and the UIX is terrible according to any of my users who are trying it out. . They both seem to be the ugly step child of the client software. Support is more generic ticketing and less helpful and frustrating to engage with. It used to be one day turn around on solutions to an issue, it takes forever now. usually gets lost in ticket system hell, and they nickle and dime licenses under "professional services" outside of the paid for service agreement under accruents ownership these days. They close tickets before solving the problem to keep their "ticket" stats looking good I guess for potential buyers of the product it seems. Obviously it frustrates me as I've used the product since 2008 and loved it until the purchase of it by accruent.

Showing 5 reviews of 28 Read all reviews

EMS FAQs

Below are some frequently asked questions for EMS.

EMS offers the following pricing plans:

  • Starting from: $9,000.00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact EMS Software for pricing details

EMS has the following typical customers:

201–500, 501–1,000, 1,001–5,000

EMS supports the following languages:

English

EMS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations EMS has

EMS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for EMS.