
About EMS
Accruent’s EMS room, event, and desk booking solution helps businesses simplify space management and utilization for higher education facilities and businesses across industries. With EMS, teams can book spaces and resources, enable hybrid work by integrating video conferencing technology into the system, manage conferences and events while creating an excellent attendee experience, and simplify classroom and exam scheduling.
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Reviews
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- Industry: Higher Education Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Exceptional product and very user friendly
Reviewed on 24/10/2018
Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting...
Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting options that are available are very helpful to get out to our staff and tracking events and billing is very easy to do.
Pros
I really enjoyed all the capabilites EMS has with its event booking software. It is very customizable and easy to book and track events. It made event planning very easy when we manage thousands of events per year.
Cons
There isn't much I do not like about this software. EMS does have a bigger software that allows you to customize for different user groups who oversee different venues within the operation but I do wish they had a smaller version of this.
- Industry: Higher Education Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
JMU's experience with EMS
Reviewed on 23/09/2024
We've been using EMS since 2012 and have been very pleased with the product. It's used throughout...
We've been using EMS since 2012 and have been very pleased with the product. It's used throughout our campus and we have about 95% of our spaces in EMS (vehicles, outdoor spaces, promotional spaces, info tables, etc).
Pros
The granularity of being able to allow many schedulers throughout campus to schedule their own spaces.
Cons
Customer support when they moved from phone calls to online tickets.
Alternatives Considered
EntCommReasons for Choosing EMS
EMS did the best job at our RFP presentationsReasons for Switching to EMS
Product enhancements and ability to streamline processes- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
EMS, understanding
Reviewed on 08/01/2025
We use EMS for all our events and will soon add some digital signage that connects to EMS.
We use EMS for all our events and will soon add some digital signage that connects to EMS.
Pros
EMS is a great tool. The more one understands the product the more it can do. The training has made our area even better.
Cons
not sure at this time. We will continue to work with the staff to find what works best for us.
- Industry: Facilities Services
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
User-friendly compared to other systems but missing features
Reviewed on 05/06/2018
Pros
At this time, I am able to complete everything I need with EMS (specifically Web Client EMS). You can customize your reports and easily schedule events. You can also add as much or as little detail as you need.
Cons
Customer Service has not been easy to work with (at least for us as Web based clients) and usually can not fix our issues. We have to fix them ourselves.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Easy Scheduling
Reviewed on 14/12/2024
Pros
Easy way to schedule appointments and verify insurance eligibility.
Cons
There are sometimes glitches in the system but they are usually fixed same day.
EMS FAQs
Below are some frequently asked questions for EMS.Q. What type of pricing plans does EMS offer?
EMS offers the following pricing plans:
- Starting from: $9,000.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Contact Accruent for pricing details.
Q. Who are the typical users of EMS?
EMS has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does EMS support?
EMS supports the following languages:
English
Q. Does EMS support mobile devices?
EMS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does EMS integrate with?
EMS integrates with the following applications:
Events2HVAC, Microsoft Exchange, Microsoft Outlook, Microsoft Teams, Webex Connect, Zoom Workplace
Q. What level of support does EMS offer?
EMS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for EMS.
- Desk Booking Systems
- Classroom Management Software
- Meeting Software
- Event Management Software
- Registration Software
- EMS Software
- Parks and Recreation Software
- Scheduling Software
- Facility Management Software
- Meeting Room Booking System Software
- Space Management Software
- Commercial Property Management Software
- Conference Software
- Document Version Control Software
- Event Check In Software
- Document Management Software