---
description: Detailed reviews on Collaborate based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Collaborate with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Collaborate Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Human Services Software](/directory/1173/human-services/software) > [Collaborate](/software/2056605/collaborate)

# Collaborate

Canonical: https://www.getapp.ae/software/2056605/collaborate

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> Collaborate is a case management software for victim services, youth programs, family centers, and more. It's used by non-profits and municipal agencies to streamline data collection and reporting, from basic demographics to complex funder reports.
> 
> Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 38 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Network Ninja
- **Founded**: 1998

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Alerts/Escalation
- Appointment Management
- Assessment Management
- Attendance Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Case Management Software
- Case Notes
- Certification & Licensing
- Child Welfare Management
- Client Management
- Client Portal
- Collaboration Tools

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Human Services Software](https://www.getapp.ae/directory/1173/human-services/software)

## Related Categories

- [Human Services Software](https://www.getapp.ae/directory/1173/human-services/software)
- [Social Work Case Management Software](https://www.getapp.ae/directory/1527/social-work-case-management/software)

## Alternatives

1. [CharityTracker](https://www.getapp.ae/software/108757/charitytracker) — 4.5/5 (1059 reviews)
2. [My Junna](https://www.getapp.ae/software/2051766/my-junna) — 4.8/5 (39 reviews)
3. [Casebook](https://www.getapp.ae/software/134051/casebook-platform) — 4.2/5 (86 reviews)
4. [Bonterra Apricot](https://www.getapp.ae/software/120783/apricot) — 4.2/5 (225 reviews)
5. [Sumac](https://www.getapp.ae/software/9440/sumac) — 4.4/5 (132 reviews)

## Reviews

### "WVCAN's Collaborate Review" — 4.0/5

> **Charles** | *1 March 2022* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: We like how we have been able to work with NNJ to collaborate, update, and conform to our state's needs. We have the concierge service which is very helpful and allows us to meet the needs and requests of our users in a timely fashion. The software is user-friendly and once are users start to use it on a regular basis pick it up rather quickly.
> 
> **Cons**: It took a while to work out some of the kinks that were caused by migtrating data over to the system. Took a whille to get the VOCA and State Reports to working well for us. The Case Review aspect of the program may need to be worked on to make it better for us.
> 
> Overall, our experience with Collabroarte has been positive.

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### "Collaborate" — 4.0/5

> **Tarah** | *24 February 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of the intakes. Once a report is made, it works well.
> 
> **Cons**: Pricing for individualized reports being corrected, time to get them up and running. Any specialized work is very expensive and takes a while to receive the results.
> 
> Overall, I like the program, the customer service and the results we have been receiving for our agency.

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### "Customized version of Collaborate" — 4.0/5

> **Danielle** | *13 March 2023* | Leisure, Travel & Tourism | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of use, reporting and technical support
> 
> **Cons**: The layout of the case notes can make it difficult to search and/or review a case for specific information
> 
> My experience has been good overall

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### "Great if you know what you want/need in a system" — 4.0/5

> **Jennifer** | *7 June 2022* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Collaborate is highly customizable and is designed from a reporting perspective, meaning the system is built to deliver on reporting requirements from grants and funding sources, as well as to provide meaningful insight. The pre-built reports for VOCA were a key selling point for us, even though VOCA funding is only a portion of our overall program funding mix.
> 
> **Cons**: Collaborate is highly customizable, so if you are clear about what you want/need in a system, then designing is a real struggle. The philosophical approach to "case" instead of "client" continues to be challenging for us in training new users who have experience with other systems. The user interface isn't great compared to other turnkey programs (Therapy Notes, for example), but the tradeoff is much more sophisticated design potential.
> 
> Despite some major hiccups in the final stages of design and go-live, we have been very pleased with the intelligence and responsiveness. We really enjoy working with our assigned account folks and see them as partners in our ongoing use and development of the system.

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### "Collaborate" — 5.0/5

> **Rachael** | *29 June 2023* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Love how user friendly it is - very intuitive and customizable.
> 
> **Cons**: Reports takes a bit of time to get trained and fully understand but once you get it it's very user friendly.

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## Links

- [View on GetApp](https://www.getapp.ae/software/2056605/collaborate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/government-social-services-software/a/collaborate/> |
| en-AE | <https://www.getapp.ae/software/2056605/collaborate> |
| en-AU | <https://www.getapp.com.au/software/2056605/collaborate> |
| en-CA | <https://www.getapp.ca/software/2056605/collaborate> |
| en-GB | <https://www.getapp.co.uk/software/2056605/collaborate> |
| en-IE | <https://www.getapp.ie/software/2056605/collaborate> |
| en-NZ | <https://www.getapp.co.nz/software/2056605/collaborate> |
| en-SG | <https://www.getapp.sg/software/2056605/collaborate> |
| en-ZA | <https://www.getapp.za.com/software/2056605/collaborate> |
| pt | <https://www.getapp.com.br/software/2056605/collaborate> |
| pt-PT | <https://www.getapp.pt/software/2056605/collaborate> |

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