--- description: Detailed reviews on Missive based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Missive with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Missive Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/330/productivity/software) > [Missive](/software/2057204/missive) # Missive Canonical: https://www.getapp.ae/software/2057204/missive Page: 1 / 9\ Next: [Next page](https://www.getapp.ae/software/2057204/missive?page=2) > Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Missive \- Centralize team communication across email, SMS, WhatsApp, Instagram, Messenger, and more with Missive's unified shared inboxes, so every conversation lives in one searchable place instead of scattered across apps. - Collaborate on replies in real time with Missive's internal chat and comments, letting teammates draft together, share context, and resolve questions inside the same thread without forwarding or CC chains. - Assign, watch, and track every conversation with Missive's built-in task and status system, giving managers full visibility into who's handling what and ensuring no customer message slips through the cracks. - Automate repetitive triage with Missive's rules engine, which can route, tag, assign, snooze, or auto-respond to incoming messages based on sender, content, or custom conditions you define. - Connect your existing stack with Missive's native integrations for HubSpot, Pipedrive, Aircall, Todoist, Asana, Trello, and more, plus a full REST API and webhooks for custom workflows. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Brainstorming - Business Process Automation - CRM Software - Calendar Management - Calendar Sync - Calendar/Reminder System - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Productivity Software](https://www.getapp.ae/directory/330/productivity/software) ## Related Categories - [Productivity Software](https://www.getapp.ae/directory/330/productivity/software) - [Collaboration Software](https://www.getapp.ae/directory/335/web-collaboration/software) - [Customer Engagement Software](https://www.getapp.ae/directory/650/customer-engagement/software) - [Complaint Management Software](https://www.getapp.ae/directory/841/complaint-management/software) - [Customer Success Software](https://www.getapp.ae/directory/959/customer-success/software) ## Alternatives 1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1787 reviews) 2. [Bitrix24](https://www.getapp.ae/software/90602/bitrix24) — 4.2/5 (1002 reviews) 3. [Google Workspace](https://www.getapp.ae/software/90761/google-apps-for-business) — 4.7/5 (17674 reviews) 4. [Microsoft 365](https://www.getapp.ae/software/90725/microsoft-office-365) — 4.6/5 (14144 reviews) 5. [Front](https://www.getapp.ae/software/102177/front) — 4.5/5 (288 reviews) ## Reviews ### "Streamlined our chaotic inbox situation" — 5.0/5 > **PRABHA** | *23 March 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The ability to have multiple inboxes (support, billing, general inquiries) all in one place is exactly what we needed. The @mentions in internal comments make it super easy to loop in the right person without forwarding emails back and forth. > > **Cons**: I'd love it if there were more pre-built templates for common responses - you can create your own, but having some starter ones would've helped initially. > > Honestly don't know how we managed before Missive. Our old system was just a nightmare of forwarded emails and CC chains. Now everything's centralized and everyone knows what's happening. The transparency alone has probably saved us hours each week. Setup was straightforward and support was helpful when we had questions. I am very happy with this choice. ----- ### "Replaced the chaos without adding new problems" — 5.0/5 > **Disha** | *9 June 2026* | Human Resources Software | Recommendation rating: 9.0/10 > > **Pros**: The comment feature earns its place, adding context and notes directly to a thread keeps things tidy in a way that long reply chains never manage. Task assignment during busy stretches is also quick and straightforward without needing a separate tool for it. > > **Cons**: Default notification settings come out of the box a bit aggressive, everyone ends up needing to dial them back on their own. The mobile app is solid for day-to-day use but falls short of the desktop version when you need the full feature set. > > It's become the default for team email, which says enough. Duplicate replies were a recurring headache before and that problem is essentially gone. There was an adjustment period getting everyone up to speed, but once it clicked it became part of the routine without much friction. Keeping tabs on active conversations and making sure nothing gets responded to twice has been smooth ever since the initial setup settled in. ----- ### "transformed how we handle client billing inquiries" — 5.0/5 > **Jai Prakash** | *3 April 2026* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: The comment feature lets me ask our senior accountant questions privately before responding to clients, which has saved me from giving incorrect information more than once. Templates for common billing scenarios (payment confirmations, late fee explanations, payment plan > > **Cons**: The attachment preview sometimes struggles with certain PDF formats, so I occasionally need to download files to view them properly. > > We implemented Missive about seven months ago and it's made our billing operations noticeably smoother. Before, client billing emails were scattered across individual inboxes and we'd sometimes send contradictory information about the same invoice. Now everyone sees the same information and our responses are consistent. ----- ### "Collections stopped falling through the cracks" — 5.0/5 > **Sumit** | *9 June 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Having the full payment history in front of you before reaching out makes a real difference - you can read the pattern and adjust how you approach each client instead of going in blind every time. The tagging system we set up around aging buckets (30 days, 60 days, payment plans, disputed) means the urgent accounts are always front and center rather than buried in a flat list. > > **Cons**: The mobile app covers the basics well enough, but there's a gap between what it can do and what the desktop version offers. When I need to dig into an account away from my desk, that gap becomes noticeable. > > Nearly a year into using it for collections and accounts receivable, and the results show. Fewer things slip through unattended, follow-ups actually happen on time, and we're getting paid faster because of it. Another thing worth mentioning - when a newer team member runs into a complicated collections situation, escalating it to someone more experienced is clean and simple. No awkward forwarding chains, no re-explaining the whole backstory. ----- ### "Team inbox that actually works for us" — 4.0/5 > **Verified Reviewer** | *29 April 2026* | Research | Recommendation rating: 6.0/10 > > **Pros**: The comment feature is very useful—it lets us add notes and context directly without messy email chains. It also helps us quickly assign tasks during busy times. > > **Cons**: Right out of the box, the notifications are a bit too frequent, so everyone needs to adjust their settings. The mobile app works well, but it doesn’t have all the features available on the desktop version. > > We use this as our main tool for team emails now. It fixed many small issues and stopped us from sending duplicate replies. There was a short learning period, but now it’s part of our daily work. It works well for tracking ongoing conversations and making sure no one replies twice. Setup took some effort, but after that it has been running smoothly without causing new problems. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.ae/software/2057204/missive?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2057204/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data