--- description: Detailed reviews on TheraPlatform based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare TheraPlatform with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TheraPlatform Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Primary Care EHR Software](/directory/3179/primary-care-ehr/software) > [TheraPlatform](/software/2057575/theraplatform) # TheraPlatform Canonical: https://www.getapp.ae/software/2057575/theraplatform Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/2057575/theraplatform?page=2) > TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions. > > Verdict: Rated **4.4/5** by 79 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 79 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TheraPlatform ## Commercial Context - **Starting Price**: $39.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Unlimited HIPAA Compliant Video, Practice Management and Client Portal starting at just $39/mo. No cap on client contacts. Additional features for billing, scheduling, claims, and telehealth with the $69/mo Pro plan. Subscribe to the annual plan for discounted rates. No hidden fees. Read more about the different plan types on the TheraPlatform website. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Administrative Reporting - Alerts/Notifications - Annotations - Appointment Management - Appointment Scheduling Software - Assessment Management - Attendance Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Case Management Software - Case Notes - Charting - Chat/Messaging - Claims Management Software - Claims Scrubbing ## Support Options - FAQs/Forum - Knowledge Base Software ## Category - [Primary Care EHR Software](https://www.getapp.ae/directory/3179/primary-care-ehr/software) ## Related Categories - [Primary Care EHR Software](https://www.getapp.ae/directory/3179/primary-care-ehr/software) - [Substance Abuse EMR Software](https://www.getapp.ae/directory/3575/substance-abuse-emr/software) - [Therapy Notes Software](https://www.getapp.ae/directory/3631/therapy-notes/software) - [Medical Practice Software](https://www.getapp.ae/directory/67/medical-practice/software) - [Mental Health Software](https://www.getapp.ae/directory/71/mental-health/software) ## Alternatives 1. [Carepatron](https://www.getapp.ae/software/2048864/carepatron) — 4.4/5 (858 reviews) 2. [EHRYourWay](https://www.getapp.ae/software/102909/ehr-your-way) — 4.9/5 (528 reviews) 3. [SimplePractice](https://www.getapp.ae/software/102879/simplepractice) — 4.6/5 (2827 reviews) 4. [TheraNest](https://www.getapp.ae/software/102857/theranest-mental-health) — 4.4/5 (1033 reviews) 5. [Alleva](https://www.getapp.ae/software/2060766/alleva) — 4.5/5 (282 reviews) ## Reviews ### "Excellent, provide a secure and easy-to-use virtual office. Designed for private practice." — 5.0/5 > **Verified Reviewer** | *7 April 2018* | Recommendation rating: 10.0/10 > > **Pros**: I like the most is that it provides me with a secure and easy-to-use virtual office and that the software is designed for private practice. In addition to that, includes features adapted to the requirements of us psychologists, mental health providers, social workers, doctors, behavioral therapists, speech therapists, occupational therapists, physiotherapists and others. Is an excellent business solution aimed at school districts, recruitment agencies, universities and other institutions that seek to offer online therapy services. > > **Cons**: I like the least is that you have to pay to use it, I wish there could be a downloadable application, I use the software recently, if the application exists, please excuse my comment. > > The benefits are diverse, icomplies with HIPAA, is accessible from anywhere, offers greater support to the session, the videos and audio are of high quality, favors the exchange of resources, the applications are interactive, provides integrated reports and among other things, allows to have unlimited client's staff. ----- ### "Love this EHR\!" — 5.0/5 > **Wiliette** | *5 November 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: You get to create your forms that are feasible > > **Cons**: It doesn't populate the presenting problem. I use the same therapy note template for every session and would like for the presenting problem that was written in the biopsychosocial to populate in all my notes for every session. It tells the reader why the client receiving therapy. > > I enjoy it. It is easy to navigate. You can make any changes. There are no restrictions. And I love the activities provided by Theraplatform you can use on the zoom video when working with children. ----- ### "Great Software in Theory" — 1.0/5 > **Verified Reviewer** | *3 May 2020* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Great concept\! The thought of something that therapists need and the inclusion of apps is unique to a video conferencing product. > > **Cons**: 1. While in sessions the video and audio would go in and out, though all internet connections on both end were adequate. The session would immediately be transferred to another software and everything worked just fine. 2. Email reminders were often sent at incorrect times and also included incorrect meeting information (i.e. It's Tuesday and you schedule a meeting for Thursday, the reminder would say the Tuesday date and a totally different time than what was scheduled -- though on your calendar the scheduled time appears correctly for Thursday). 3. The feature of the attendee clicking a link to join sessions is not accurate; it requires a log in each time. 4. Tech support is THE WORST\! No matter the issue, it is always the users error, even when several users are all having the same problem at the same exact time. How do I know? There is a FB group for users created by a user. 5. My clients have reported logging into the session and me not being there, though when I attempt to log in they also are not there. This happened several times in one day so I switched to using another video conferencing completely. 6. Key features on the program do not work at full capacity (i.e. screen share with mouse control) for more than 15 seconds at a time. 7. The customer service is poor. They don't read emails completely and have canned responses which are usually eluding to the user doing something incorrectly. 8. Inconsistent. > > Overall, this company attempted to blame the lack of service on the pandemic and increased traffic, but in the FB group, there were former users who and they stated the product function described was no different than before COVID19. I won't even get into how users who were on their 30-day free trial were forced into subscriptions because Theraplatform limited their access to video calls to 2 and all woke up to messages saying they need to pay to continue. I had an issue which they stated they could not duplicate. I went back and duplicated it and video recorded it for them to see. Instead of troubleshooting, they told me to remove the PRIVATE video I shared with them only since their program is proprietary. There was no comment on why their program was not responding appropriately. Also, I paid my subscription immediately since that was the only way to access custom reminders. Two days later I got an email with a coupon from "Virtual Speech Center" which I later found out is a company owned by the makers of Theraplatform. The e-mail provided a referral link (https://www.theraplatform.com/freetrial/JooEr) and a discount to Theraplatform and was encouraging users to have other users join the platform. Here's the issue - when users contacted Theraplatform about the discount code, Theraplatform said the discount is non-existent. What's also troubling is they clearly had issues with their current volume of users. Until there are some major overhauls, I wouldn't waste time ----- ### "Great for mental health providers." — 5.0/5 > **Sheryle** | *29 May 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The system works seamlessly from writing notes, creating invoices, and billing clients and insurance providers, including Medicare. Support is easy to access, prompt, and generally solves any problems experienced. > > **Cons**: It takes awhile for the system to be approved by some insurance providers. Although it is able to bill most of the major insurance companies, it doesn't provide a way to add insurance companies that are less well known. > > I believe this has been one of my best business decisions, as the platform provides for appointment scheduling with reminders, virtual appointments, EHR, creating and sending invoices, and billing both clients and insurance companies, including Medicare. I highly recommend this product. ----- ### "All in one virtual therapy package\!" — 5.0/5 > **Sarah** | *30 March 2023* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Love having my videos, notes, billing, therapy apps, fax, etc all in ONE place\! Makes doing therapy and managing a practice very simple\! And the customer service is very quick and helpful. > > **Cons**: Sometimes the apps are dependent on the internet speed, particularly the interactive ones. > > I absolutely love that they help submit insurance claims now\! Makes running a small business much easier. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/2057575/theraplatform?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2057575/theraplatform) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data