---
description: Detailed reviews on 55PBX based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare 55PBX with similar products.
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title: 55PBX Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [55PBX](/software/2057577/55pbx)

# 55PBX

Canonical: https://www.getapp.ae/software/2057577/55pbx

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> 55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with  Support, Sales, Ecommerce that facilitates your team's communication with their customers.
> 
> Verdict: Rated **5.0/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of 55PBX

\- Call Transcription Talk-to-Text;
- Smart virtual lines to optimize your customer service support process;
- Low call costs - below market average;
- Seamless integration with Zendesk, Hubspot, Movidesk, Freshdesk, Salesforce, Pipedrive and many others;
- Call and screen recording;
- Real-time team monitoring for call centers;
- Smart reports on performance, time tracking and costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 15 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: 55PBX
- **Founded**: 2016

## Commercial Context

- **Starting Price**: R$39.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: SaaS License Monthly Cost
Premium US$9 (R$ 39,00)
Enterprise US$20 (R$ 89,00)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 28 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring Software
- Call Queues
- Call Recording Software
- Call Reporting

## Integrations (14 total)

- Bulk Sender
- Freshcaller
- Freshdesk
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Service Hub
- Movidesk
- Pipedrive
- SAP Commerce Cloud
- VTEX
- WhatsApp
- Zendesk Suite
- Zendesk Talk
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.getapp.ae/directory/289/ivr/software)

## Related Categories

- [IVR Software](https://www.getapp.ae/directory/289/ivr/software)
- [Inside Sales Software](https://www.getapp.ae/directory/761/inside-sales/software)
- [Call Tracking Software](https://www.getapp.ae/directory/749/call-tracking/software)
- [Call Recording Software](https://www.getapp.ae/directory/935/call-recording/software)
- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [JustCall](https://www.getapp.ae/software/2047760/justcall) — 4.1/5 (223 reviews)
3. [CloudTalk](https://www.getapp.ae/software/114835/cloudtalk) — 4.4/5 (268 reviews)
4. [Zoho Voice](https://www.getapp.ae/software/2057395/zoho-voice) — 4.0/5 (46 reviews)
5. [RingEX](https://www.getapp.ae/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews)

## Reviews

### "Experiência adobe vendas" — 5.0/5

> **Ariana** | *3 November 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: O time da 55PBX e extremamente adaptável e a qualidade mais importante para a nossa parceria. Sempre prestativos e com inovações que faz sentido para o nosso negocio, possuem uma grande gama de integrações oque otimiza em muito a rotina do time. ferramenta bem intuitiva e fácil e administrar.
> 
> **Cons**: No momento não tenho pontos de melhoria.
> 
> Em geral tenho uma ótima experiencia, sempre que preciso de ajuda, entro em contato com o time de suporte e sou atendida rapidamente, os sistemas são bem intuitivos e tenho facilidade e utilizar o painel administrador para realizar os ajustes.

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### "55pbx" — 5.0/5

> **Martin** | *18 April 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: A facilidade em integrar diversas plataformas e entregar inteligencia ao atendimento. A interface amigável disponivel em qualquer Celular ou Computador.
> 
> **Cons**: Não temos dificuldades com a plataforma e o atendimento.
> 
> Empresa comprometida em sempre aprimorar a experiencia do consumidor e usuário entregando facilidade e objetividade em comunicação seja ela qual for.

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### "Da Adobe Inc. recomendamos 55pbx e sua excelência\!" — 5.0/5

> **Yuri** | *3 November 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Agilidade sob novas demandas, sugestões de novos recursos que são um game changer no nosso business, qualidade de entrega.
> 
> **Cons**: Sem contras até o momento. Quando algum problema detectado temos as soluções rapidamente solucionados.
> 
> Tem sido uma ótima experiência para ambos os lados, pudemos e já conseguimos por diversas oportunidades levar novidades da Adobe Latam para a Adobe internacional, com isso se colocando um passo a frente.

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### "Experiência 55PBX - Adobe Vendas" — 5.0/5

> **Angelica** | *3 November 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: A facilidade em entender os dados e acompanhamento dos nossos agentes e clientes.
> 
> **Cons**: No momento não tenho pontos de melhorias, acredito que a 55pbx, preenche todas as nossas necessidades, e quando temos algo de dúvida, o time de suporte atua o mais rápido possível.
> 
> Em geral, tenho uma experiência, que nunca tive antes em empresas concorrentes que já trabalhei, o suporte prestado, custo beneficio e facilidade de acompanhamento de minha equipe são os pontos que mais me agradam, fora a riqueza em dados que a plataforma nos proporciona de uma maneira facil e intuitiva.

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### "A melhor ferramenta de comunicação" — 5.0/5

> **Amanda** | *12 May 2023* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: A melhor ferramenta ja adquirida para o Call Center
> 
> **Cons**: Não tem contras a melhor ferramenta ja adquirida .

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## Links

- [View on GetApp](https://www.getapp.ae/software/2057577/55pbx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/55pbx/> |
| en-AE | <https://www.getapp.ae/software/2057577/55pbx> |
| en-AU | <https://www.getapp.com.au/software/2057577/55pbx> |
| en-CA | <https://www.getapp.ca/software/2057577/55pbx> |
| en-GB | <https://www.getapp.co.uk/software/2057577/55pbx> |
| en-IE | <https://www.getapp.ie/software/2057577/55pbx> |
| en-NZ | <https://www.getapp.co.nz/software/2057577/55pbx> |
| en-SG | <https://www.getapp.sg/software/2057577/55pbx> |
| en-ZA | <https://www.getapp.za.com/software/2057577/55pbx> |
| es | <https://www.getapp.es/software/2057577/55pbx> |
| es-CL | <https://www.getapp.cl/software/2057577/55pbx> |
| es-CO | <https://www.getapp.com.co/software/2057577/55pbx> |
| es-MX | <https://www.getapp.com.mx/software/2057577/55pbx> |
| pt | <https://www.getapp.com.br/software/2057577/55pbx> |
| pt-PT | <https://www.getapp.pt/software/2057577/55pbx> |

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