---
description: Detailed reviews on IsDown based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare IsDown with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IsDown Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/771/it-management/software) > [IsDown](/software/2058190/isdown)

# IsDown

Canonical: https://www.getapp.ae/software/2058190/isdown

> IsDown monitors 6,000+ third-party vendor status pages and alerts your team the moment an incident is detected. Connect to Slack, Teams, PagerDuty, and more. Includes dashboards, status pages, and uptime monitoring. 14-day free trial, no credit card required.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of IsDown

• Get ahead of vendor outages before your customers do. IsDown monitors 6,000+ official vendor status pages every few minutes and alerts your team the moment an incident is detected — often before the vendor officially acknowledges it, using early detection from crowdsourced user reports across the platform.&#10;• Receive alerts in the tools your team already uses. Connect IsDown to Slack, Microsoft Teams, PagerDuty, OpsGenie, Datadog, Zendesk, FireHydrant, Rootly, Incident.io, Squadcast, and 10+ other integrations. Set notification preferences per vendor and per board so the right people get alerted, without the noise.&#10;• See the health of every dependency in one place. IsDown's live dashboard shows active incidents, scheduled maintenance, and 12-hour status history per vendor, so your team has a single source of truth instead of opening 15 browser tabs every time something looks wrong.&#10;• Give your customers a status page that updates itself. Build public or private status pages branded to your company. As vendor incidents are detected, your status page updates automatically — no manual work required, and no more customers emailing support to ask if everything is down.&#10;• Monitor your own services alongside your vendors. IsDown includes uptime monitoring with checks every 1 to 3 minutes from multiple locations, plus SSL certificate monitoring and keyword monitoring, so you can track your own infrastructure health in the same platform.&#10;• Hold vendors accountable with incident history and MTTR data. IsDown stores up to 24 months of incident data across all your monitored vendors. Track Mean Time to Resolution, spot recurring failure patterns, and walk into vendor reviews with data instead of gut feelings.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: IsDown

## Commercial Context

- **Starting Price**: $49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: IsDown offers four main plans — Starter ($27/mo), Pro ($49/mo), Premium ($99/mo), and Business ($179/mo) — scaling by number of monitors, boards, status pages, admin users, and integrations. All plans include a 14-day free trial with no credit card required, and a full refund is available within 10 days of subscribing.&#10;Annual billing saves approximately 20%. Discounts are available for non-profits and educational institutions. Enterprise pricing starts at $600/mo with custom contracts and dedicated support. A separate MSP plan ($200/mo) is available for managed service providers monitoring multiple clients from a unified dashboard.&#10;Payments are accepted via credit card, Apple Pay, and Google Pay through Stripe. Annual plans support payment by Purchase Order and invoice.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Alerts/Notifications
- Dashboard Software
- Event Logs
- IT Reporting
- IT, Server & Network Monitoring Software
- Incident Management Software
- Issue Auditing
- Maintenance Scheduling
- Real-Time Monitoring
- Real-Time Notifications
- Self Service Portal
- Third-Party Integrations

## Integrations (20 total)

- Better Stack
- Crisp
- Datadog
- Discord
- FireHydrant
- Freshservice
- Google Chat
- Grafana
- Microsoft Teams
- OpsGenie
- PagerDuty
- Rootly
- ServiceNow
- Slack
- Squadcast

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [IT Management Software](https://www.getapp.ae/directory/771/it-management/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.getapp.ae/software/103857/manageengine-desktop-central) — 4.6/5 (1485 reviews)
2. [Iru](https://www.getapp.ae/software/130527/kandji) — 4.9/5 (477 reviews)
3. [PDQ Deploy & Inventory](https://www.getapp.ae/software/2045563/pdq-deploy) — 4.8/5 (341 reviews)
4. [AWS Management Console](https://www.getapp.ae/software/2047174/aws-management-console) — 4.6/5 (98 reviews)
5. [Action1](https://www.getapp.ae/software/2048001/action1-rmm) — 4.9/5 (237 reviews)

## Reviews

### "DevOps and SRE must have tool for monitoring dependencies." — 5.0/5

> **Ishan** | *19 September 2024* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: - consolidated status updates for all our dependencies&#10;- built-in website uptime monitoring
> 
> **Cons**: - the onboarding experience could be improved, it was a bit overwhelming for me.
> 
> It's been great to use IsDown so far. Previously we had multiple different channels to observe statuses of the services we depended on. At times we missed setting up a few. But with IsDown everything is already configured, I just had to select which services I need to monitor.

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### "Fantastic monitoring tool" — 5.0/5

> **Dong** | *24 October 2024* | Capital Markets | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use&#10;Exceptional support experience&#10;Integration capability
> 
> **Cons**: nothing much. it does all the things we needed for this tool
> 
> Get outage alerts for all your third-party services and ability to use the integration widely available on different platforms to get the best in class experience. Questions/issues addressed in a very helpful and timely manner

## Links

- [View on GetApp](https://www.getapp.ae/software/2058190/isdown)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/isdown/> |
| en-AE | <https://www.getapp.ae/software/2058190/isdown> |
| en-AU | <https://www.getapp.com.au/software/2058190/isdown> |
| en-CA | <https://www.getapp.ca/software/2058190/isdown> |
| en-GB | <https://www.getapp.co.uk/software/2058190/isdown> |
| en-IE | <https://www.getapp.ie/software/2058190/isdown> |
| en-NZ | <https://www.getapp.co.nz/software/2058190/isdown> |
| en-SG | <https://www.getapp.sg/software/2058190/isdown> |
| en-ZA | <https://www.getapp.za.com/software/2058190/isdown> |

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