Goliath Performance Monitor

Monitor & Troubleshoot End User Experience Issues

About Goliath Performance Monitor

Goliath helps IT professionals to proactively anticipate user experience issues before they happen, provide the correlated analytics to troubleshoot the problem quickly when they do and documentation of root cause so that performance issues can be permanently resolved.

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Anticipate: Goliath leverages embedded intelligence and automation to proactively monitor events, conditions, and failure points in the IT environment, whether cloud, on-premises or hybrid to ensure your IT delivery infrastructure is available and operational. Our performance monitors are automatically set to industry thresholds without the user having to be an expert and we alert you in real time before your users are impacted

Troubleshoot: Goliath automatically correlates performance data from various sources across the infrastructure including hypervisor, servers, operating systems, user experience and applications to quickly identify where a problem occurs and what is causing it. This allows expensive IT architects to spend less time troubleshooting and enables help desk and admins who are not specialists to resolve issues without being an expert.

Document: The number one comment we hear from IT professionals is that they want objective evidence to prove to other departments and management the true root cause so permanent fix actions can be put into place. And, provide a measurement of IT performance relative to end user experience based on a comparison of industry best practices and not subjective feedback.

Embedded Intelligence & Automation: Goliath Performance Monitor guides users on what metrics to monitor and how to monitor them. It’s like getting a team of troubleshooting experts that have specific knowledge of all the IT elements that can impact user experience.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Goliath Performance Monitor

Key benefits of Goliath Performance Monitor

Goliath is designed to function like a team of hybrid IT troubleshooting experts because:

- We leverage embedded intelligence and automation to automatically look for events, conditions and failure points that impact end user experience and then we alert when thresholds are breached, or failures occur

- We correlate disparate data from many IT elements and help interpret the data so that issues are resolved before users are impacted or resolved more quickly

- We enable IT to drastically reduce the time it takes to isolate the cause of user experience issues

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, Ireland, New Zealand , United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Goliath Performance Monitor

Images

Goliath Performance Monitor Software - Goliath's detailed session summary includes the user's path to connecting with the session, logon time, and key performance metrics.
Goliath Performance Monitor Software - The End User Experience Scorecard offers insights into how your end users' experience compares to industry best practices. With objective data, you can now report on to management with definitive proof of end user experience forensics.
Goliath Performance Monitor Software - Goliath gives you an immediate NOC view of your entire delivery infrastructure and dependency between elements so you can see where an issue is, how it impacts other IT elements, and disqualify IT elements that are not performance issues.
Goliath Performance Monitor Software - Goliath provides detailed end user experience and IT delivery infrastructure metrics and correlates this with other IT elements in the delivery infrastructure so there are no blind spots that are not proactively monitored.
Goliath Performance Monitor Software - Workflow example
Goliath Performance Monitor Software - Chromebook monitoring
View 7 more
Goliath Performance Monitor video
Goliath Performance Monitor Software - Goliath's detailed session summary includes the user's path to connecting with the session, logon time, and key performance metrics.
Goliath Performance Monitor Software - The End User Experience Scorecard offers insights into how your end users' experience compares to industry best practices. With objective data, you can now report on to management with definitive proof of end user experience forensics.
Goliath Performance Monitor Software - Goliath gives you an immediate NOC view of your entire delivery infrastructure and dependency between elements so you can see where an issue is, how it impacts other IT elements, and disqualify IT elements that are not performance issues.
Goliath Performance Monitor Software - Goliath provides detailed end user experience and IT delivery infrastructure metrics and correlates this with other IT elements in the delivery infrastructure so there are no blind spots that are not proactively monitored.
Goliath Performance Monitor Software - Workflow example
Goliath Performance Monitor Software - Chromebook monitoring

Features

Total features of Goliath Performance Monitor: 36

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Capacity Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard Creation
  • Dashboard Software
  • Data Import/Export
  • Data Visualization Software
  • Email Alerts
  • Event Logs
  • IT Reporting
  • IT, Server & Network Monitoring Software
  • Issue Auditing
  • Monitoring
  • Network Analysis
  • Performance Management
  • Performance Metrics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Simple Network Management Protocol (SNMP)
  • Third Party Integrations
  • Threshold Alerts
  • Uptime Reporting
  • Visual Analytics

Alternatives

eG Enterprise

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LogicMonitor

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LogicMonitor offers a full-stack observability platform for MSPs and enterprises that’s fully-automated, cloud-first,...

Qumulo File Data Platform

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#3 Alternative to Goliath Performance Monitor
The breakthrough leader in enterprise data management. Qumulo is the only file-based, scale-out management platform...

Pandora FMS

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Reviews

Overall rating

4.9 /5
(14)
Value for Money
4.9/5
Features
4.9/5
Ease of Use
4.8/5
Customer Support Software
4.9/5

Already have Goliath Performance Monitor?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 14
Erik
Overall rating
  • Industry: Utilities
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Goliath for Citrix performance monitoring

Reviewed on 10/11/2022

My overall experience with the product is great. The fact that we can now use data with some...

My overall experience with the product is great. The fact that we can now use data with some challenging customers to show where the performance issue may be helps tremendously.

Pros

It has saved us hours of time since we started using this when our users started to work from home. We would get calls of Citrix performance issues. Thanks to Goliath we could dig into the data and see if the user's network was overtaxed, if we were losing communication, or if it was really just the servers having and issue. Great product.

Cons

This product has a ton of features! The install is a not too bad. However, with a ton of features, configuration can be a little challenging. This is where Goliath rises to the challenge and makes sure they train you and your Helpdesk staff to use the product effectively. They go through the initial config with you to make sure it's setup the way you need it. They keep in touch to make sure you are happy and are flexible when you have challenges.

Aria
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

WMC Goliath

Reviewed on 31/08/2022

Overall experience has been great in the past two years with all the details and alerts we get,...

Overall experience has been great in the past two years with all the details and alerts we get, specially since we are trying to engage our other teams such as Networking and Workstation to use the tool as well. Also the futures that are coming up with the new upgrades are interesting. Looking forward for more great functionality from GOLIATH team.

Pros

-The fact that this application is easy enough to use and provides a lot of info in details.
-Great futures to identify and troubleshoot slowness withing out Citrix environment.
-Great alert system that can be easily modified for different proposes.
-Great support team that answers to all requested asap.
-VDI monitoring looks good but it may need a bit more improvement which I believe it will happen in the future updates.
-GAAMs are my favorite part too since they push tests to make sure we get alerts before anything goes wrong in a critical way.

Cons

- the Only cons I can think about is that I wish to see more regular updates and improvements if possible.

Response from Goliath Technologies

Thank you for your review, Aria! We have enjoyed working with you and your team over the past two years. Your feedback has been shared internally and we love to hear that you've had a great experience with our support team. We look forward to rolling out new features!

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001-5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Much better than competitors products, easy to use.

Reviewed on 02/09/2022

Pros

The provided scorecard for user experience

Cons

Lacking a bit of reporting ability internally to the product. API can be setup, but these should all be brought internal to the product.

Response from Goliath Technologies

Thank you for your review! We appreciate your honest feedback and would love to learn more about what you are looking for in terms of reporting ability. Feel free to contact us at [email protected] to discuss how we may be able to address your request. We are glad to hear that you like our End-User Experience Scorecard!

Craig
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Goliath Performance Monitoring

Reviewed on 09/09/2022

Easy to install , easy to configure , Users always blame Citrix for slowness , or Citrix is slow ,...

Easy to install , easy to configure , Users always blame Citrix for slowness , or Citrix is slow , ticket logged and escalated to management , with Goliath and the ability to do last mile analytics provides you with proof that the users Service provider is the issue and not Citrix.
The ability to troubleshoot the entire connection from end user to server

Pros

The ability to provide a in-depth analysis and troubleshooting capabilities at an unbelievable price

Cons

I have not found any to date , as I am still getting to grips with the technology

Alternatives Considered

eG Enterprise

Reasons for Switching to Goliath Performance Monitor

Value for money , amazing after sale support. The team go that extra mile. Extremely professional and outstanding call logging support.

Response from Goliath Technologies

Craig, thank you for sharing your thoughts about our solution! We appreciate your feedback and are very happy to learn about the reasons you chose Goliath as well as the benefits you've been able to leverage as a result.

Paul
Overall rating
  • Industry: Financial Services Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Performance Monitor for Citrix

Reviewed on 07/09/2022

Pros

Performance Monitor has been instrumental in providing a seamless Citrix experience for our remote workforce during the pandemic. When faced with the common "Citrix is slow but I know it's definitely not my Internet" complaint, Goliath gives us the ability to provide objective evidence to prove the contrary. This means less time needlessly troubleshooting Citrix infrastructure and a quicker resolution time by providing recommendations to end users to improve their experience (e.g., reboot your router, stop streaming TV, etc.). And in the times where we do experience infrastructure problems, Goliath is quick to alert us, often before we even realize there is a problem.

Cons

Although Goliath has made recent improvements to UI, it could still benefit from some modernization.

Response from Goliath Technologies

Paul, it's great to hear about the positive impact our Performance Monitor has had at your organization! Thank you for the detailed review and for the constructive feedback regarding our UI. We look forward to continuously improving our solution in response to suggestions from users like you.

Showing 5 reviews of 14 Read all reviews

Goliath Performance Monitor FAQs

Below are some frequently asked questions for Goliath Performance Monitor.

Goliath Performance Monitor offers the following pricing plans:

  • Starting from:
  • Free Trial: Available

Goliath Technologies software is designed to be easy to use and cost-effective for smaller organizations while scaling to meet the needs of the largest enterprise. We offer a range of pricing options to best suit your needs. Contact us for more information.

Goliath Performance Monitor has the following typical customers:

201-500, 501-1,000, 1,001-5,000

Goliath Performance Monitor supports the following languages:

English

Goliath Performance Monitor supports the following devices:

Goliath Performance Monitor integrates with the following applications:

Amazon CloudWatch, Amazon EC2, Amazon RDS, Cerner Millennium, Citrix ADC, Citrix Hypervisor, Citrix Workspace, ConnectWise PSA, Google Chrome, Hyperspace Application Platform, MEDITECH EHR, Microsoft Azure, RDS, ServiceNow, The Virtual Desktop Platform, VIZOR Chromebook Management, VMware, VMware Horizon, Virtual Desktop

Goliath Performance Monitor offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)

Related categories

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