--- description: Detailed reviews on Leap Patron Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Leap Patron Management with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Leap Patron Management Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Nonprofit CRM Software](/directory/1517/nonprofit-crm/software) > [Leap Patron Management](/software/2061896/patronmanager-crm) # Leap Patron Management Canonical: https://www.getapp.ae/software/2061896/patronmanager-crm Page: 1 / 3\ Next: [Next page](https://www.getapp.ae/software/2061896/patronmanager-crm?page=2) > Leap Patron Management is the ultimate arts and cultural organization ticketing solution, built entirely on Salesforce. With a complete toolkit and powerful CRM (Leap PatronManager), organizers can sell more tickets, raise more money, and cultivate stronger bonds with their audience. > > Verdict: Rated **4.5/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Leap Patron Management Ticketing – Go beyond just selling tickets, thanks to Patron Management’s box office system that empowers you to build deeper, more personal connections with your audience. On top of that, your patrons’ entire order history will be in one place, helping you provide them with an even better purchase experience. Donor Engagement – Leap’s Patron Management suite makes it easier to meet and surpass your fundraising goals. With all your ticketing and donor data centralized in one place, you’ll have a fuller picture of your patrons so you know who to target for donations, all while streamlining your contributions and tracking your progress. Marketing – Track audience activity, learn what patrons love about your events, and how you can keep them coming back for more. Easily create compelling email campaigns and send them out directly from the Patron Management system. Then, easily monitor engagement stats by campaign to see how each one impacts your ticket sales. Mobile Optimization – Manage your entire business in the palm of your hand with Leap Patron Management’s mobile box office, boosting your own flexibility and efficiency. This intuitive mobile application allows you to perform critical tasks like selling tickets and looking up order history, as well as capture important details whether you’re on or offsite. Reporting – See your results, sales goals, and analytics in one place with Leap Patron Management’s powerful, customized reports. Run cross departmental reports with their report builder to identify frequent ticket buyers who haven’t donated yet, efficiently create unlimited custom charts and graphs, as well as have all reports automatically emailed to your team. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 41 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Leap Event Technology - **Location**: Pittsburgh, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: $15,000.00 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Management - Barcode/Ticket Scanning - CRM Software - Campaign Analytics - Campaign Management Software - Contact Management Software - Contribution Tracking - Credit Card Processing - Customer Data Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard Software ## Support Options - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Nonprofit CRM Software](https://www.getapp.ae/directory/1517/nonprofit-crm/software) ## Related Categories - [Nonprofit CRM Software](https://www.getapp.ae/directory/1517/nonprofit-crm/software) - [Nonprofit Software](https://www.getapp.ae/directory/775/nonprofit/software) - [Ticketing Software](https://www.getapp.ae/directory/86/ticketing/software) - [Fundraising Software](https://www.getapp.ae/directory/169/fundraising/software) ## Alternatives 1. [Eventbrite](https://www.getapp.ae/software/91490/eventbrite) — 4.6/5 (5841 reviews) 2. [Fienta](https://www.getapp.ae/software/114100/fienta) — 4.8/5 (209 reviews) 3. [Purplepass](https://www.getapp.ae/software/106187/purplepass-ticketing) — 4.9/5 (304 reviews) 4. [Ticket Tailor](https://www.getapp.ae/software/111155/ticket-tailor) — 4.9/5 (597 reviews) 5. [TicketSource](https://www.getapp.ae/software/104919/ticketsource) — 4.8/5 (556 reviews) ## Reviews ### "I Recommend Leap Patron Management" — 5.0/5 > **Elizabeth** | *6 November 2024* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Leap Patron Management is very user-friendly and easy to learn. > > **Cons**: The only thing I do not like about Leap Patron Management is that Salesforce has still not updated some of their functions from Classic to Lightning experience, and it is exhausting to go back and forth between the two. > > My overall experience with Leap Patron Management has been great. I can't say enough good words about their support team and their help articles. ----- ### "We have been using PM for 2 years and learn something new everyday." — 4.0/5 > **Nicole** | *21 December 2017* | Recommendation rating: 9.0/10 > > **Pros**: We have seen our single tickets increase dramatically with online capabilities, which we didn't have until starting with PM. Support staff has been very responsive. Having the system has cleaned up a lot of previous human error as we took reservations on handwritten forms for the prior TWENTY NINE years. With VoIP phones and this cloud based ticketing system we have the ability to allow BO staff to work form home when needed - answering phones and making reservations as if they were sitting in the office. > > **Cons**: Subscribers with flexible packages can not go online to make individual show reservations. That is very unfortunate for us with over 5,000 subscribers in non-traditional subscription packages. Reporting take a bit of time to get used to. We are still double checking each other's list pulls to be confident they are correct. I also find there are some traditionally standard BO operations that can't be done, which frustrates me. I don't think the system should dictate how we do business. I suggest you appoint or hire a systems administrator as your go to person on staff. They'll have a lot to learn, program and continue to maintain. Our Audience Services Manager dedicates, on average, 8 hours a week to system administration. > > Increased sales. Online sales capabilities. Less human error in making reservations and a quick "checks and balances" with confirmation emails. No surprises at curtain of patrons being booked into the wrong night. Faster reservation making because there is no more handwriting. Much more accurate sales reporting. Sales that tie into our accounting figures. ----- ### "wait until you die to hear back from customer service...." — 3.0/5 > **monika** | *3 January 2019* | Motion Pictures & Film | Recommendation rating: 3.0/10 > > **Pros**: there are some nice features that makes some set ups easy and quick. it's great database. The reporting is endless. > > **Cons**: I have never seen such a bad customer service in my life. In many situations , I waited 2 months to get a response\!\!\! usually it's weeks. I have complained many times, but the response was that we can pay for faster response time. Insane\! This is my major problem with this product. There are also some limitations due to Salesforce features, like confirmation e-mails that have very complicated HTML coding. > > It's not an intuitive product and require a lot of effort to use it and learn it. ----- ### "Leap Review" — 5.0/5 > **Don** | *11 November 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: This platform is state of the art, and I would recommend to other organizations. > > **Cons**: I really can't think of any Cons at this time since the device and software has been used by our company. > > This platform is state of the art, and I would recommend to other organizations. ----- ### "Could not do my job without PatronManager" — 5.0/5 > **Arieal** | *21 December 2017* > > **Pros**: Overall this is a great program. The CRM aspect is important and of course useful, but the most impactful part of the program for our organization is reporting. We would not be able to effectively run our business without the many reporting options available in this program. We can compare sales year over year, create campaigns for marketing and development, and so on. All layers of the database including ticket sales and donations speak to each other so we can pull reports for almost anything. Not to mention, if I do not know how to do something the support team will assist me. My background is customer service and the Patron Manager team exceed my expectations. They are extremely helpful and knowledgeable. They are great teachers. I also like how this program is customizable. There are tons of additional applications (some paid, mostly free) that can be added to PatronManager. These additional applications are very helpful. I recently downloaded one that will allow me to manage our volunteer program. Its truly a lifesaver. > > **Cons**: One con is the response time for support. We do have the ability to mark the urgency of a support request, and they will respond immediately for urgent requests, but it would be nice to get a quicker response for even non urgent matters. Sometimes the little issues are still a big deal. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ae/software/2061896/patronmanager-crm?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2061896/patronmanager-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data