--- description: Detailed reviews on Doocti based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Doocti with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Doocti Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Doocti](/software/2062062/doocti) # Doocti Canonical: https://www.getapp.ae/software/2062062/doocti Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/2062062/doocti?page=2) > Doocti application from Tevatel is capable of integrating a firm's different communication channels with its CRM, Helpdesk and even more\! > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Doocti Spike in Average Call Handling Time: By means of facilitating a simple single screen display, the agents would be in a better position to resolve the customer's queries with utmost ease. Exceed your Revenue goals: Since instant connection is established through automated dialing, you can substantially improve the number of dials/hour, thereby leading to an increased revenue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tevatel - **Founded**: 2011 ## Commercial Context - **Starting Price**: ₹1,000.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pricing frequency monthly, quarterly \& yearly. DooCTi offers flexible, scalable pricing plans designed to suit businesses of all sizes—from growing teams to large enterprises. Each plan is billed on a per-agent or per-usage basis, allowing organizations to pay only for what they use while scaling seamlessly as their operations grow. Starter Plan Ideal for small teams and startups, this plan includes essential inbound and outbound calling, basic campaign and queue management, agent dashboards, and standard reporting. Perfect for businesses starting their call center operations. Growth Plan Designed for expanding sales and support teams, the Growth plan includes advanced dialing modes, call recording, live monitoring, performance analytics, CRM integrations, and priority support to improve productivity and conversions. Enterprise Plan Built for large organizations with high call volumes, the Enterprise plan offers AI voice bots, automation workflows, custom integrations, advanced analytics, enhanced security, dedicated account management, and SLA-backed uptime. Add-Ons \& Customization Optional add-ons such as AI voice bots, WhatsApp integration, SMS campaigns, additional storage, and custom reports can be added to any plan. All plans are cloud-based with quick setup, secure infrastructure, and flexible billing options. Contact Tevatel for a customized quote based on your business needs. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Hindi - **Available Countries**: Egypt, India, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, United States, Yemen ## Features - API - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - CRM Software - Call Center Management - Call Disposition - Call Logging - Call Monitoring Software - Call Recording Software - Call Reporting - Call Routing - Call Scheduling - Call Scripting - Call Transfer - Call Whispering ## Integrations (7 total) - Freshdesk - Freshsales - LeadSquared - Salesforce Platform - Shopify - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - 24/7 (Live rep) ## Category - [IVR Software](https://www.getapp.ae/directory/289/ivr/software) ## Related Categories - [IVR Software](https://www.getapp.ae/directory/289/ivr/software) - [Call Center Software](https://www.getapp.ae/directory/275/call-center/software) - [Predictive Dialer Software](https://www.getapp.ae/directory/849/predictive-dialer/software) - [Auto Dialer Software](https://www.getapp.ae/directory/1067/auto-dialer/software) - [Telephony Software](https://www.getapp.ae/directory/294/telephony/software) ## Alternatives 1. [DialedIn CCaaS](https://www.getapp.ae/software/104279/chasedata) — 4.8/5 (314 reviews) 2. [Dialpad](https://www.getapp.ae/software/103849/dialpad-sell) — 4.2/5 (562 reviews) 3. [Aircall](https://www.getapp.ae/software/100333/aircall) — 4.2/5 (458 reviews) 4. [Convoso](https://www.getapp.ae/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews) 5. [JustCall](https://www.getapp.ae/software/2047760/justcall) — 4.1/5 (223 reviews) ## Reviews ### "Doocti Solution" — 4.0/5 > **Arunsundar** | *25 October 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I am handling sales process, and I'm always on the lookout for new tools that can help me with my job. When I came across Doocti, I was kind a skeptical at first. After giving it a try, though, I realized it had everything that I needed and more to help me the process with ease. > > **Cons**: As far as we have got all needed feature from Doocti. > > I am very happy with Doocti. I have been on the line for a couple of Year now, and have not had any issues with getting disconnected or dropped calls. The application is also easy to use and accessible for everyone. It's an application I recommend to anyone looking for a good line. ----- ### "Doocti Call Center Software" — 5.0/5 > **Paarivel** | *20 December 2022* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: I have been using the services of this company for many years and am very happy with their level of service. They always deliver what they promise on time and within budget, which is more than I can say for other companies I have used in the past. > > **Cons**: Current user interface on the software can be improved. > > I've been using Doocti, they're a great phone system and have some of the lowest pricing out there. It was actually easy to set up \& use. They also seem to be a company that cares about its customers' experience, which is really proactive for any company. ----- ### "Doocti is Easily handling and Customised product" — 5.0/5 > **Bala** | *2 December 2022* | Legal Services | Recommendation rating: 6.0/10 > > **Pros**: Budget friendly product with advanced features. The team provides excellent services and most supportive. > > **Cons**: Needs to be focused on Support in the immediate basis. > > We are using Tevatel Products more then 4 years. They are providing a very best IVR Product in the market in recent days. ----- ### "Doocti calling solution" — 4.0/5 > **Deena** | *20 October 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I am a long term customer of Doocti and I have been very happy with the service. They have always delivered what they promised, on time and within budget. As a Process owner, I know that my business relies on the phone and I can't risk having bad phone service. With Doocti, I never have to worry about my call quality or downtime because they are extremely dependable. > > **Cons**: The only thing I want to change is the user interface. > > When we went into the lockdown it helps us to run the business without any struggle.Doocti is the latest communication Application that offers a smarter and faster way to do calls. Get it now and you'll see why it's the best ----- ### "Doocti Dialer Solution" — 5.0/5 > **Vinodh** | *20 October 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I've been using the Doocti integration in our organization and it has been great. The team at Doocti was really helpful when I had a question, and they were able to help me with it right away. It's been easy to integrate too, we have our whole team using it. > > **Cons**: It's a great software. I just wish it could give me suggestions when I try to dial out a wrong number. > > Doocti provides a great phone system for businesses of any size. It's lightweight, easy to use, and has a beautiful user interface. It's also much better priced than some of the other phone systems out there, and they actually seem to care about your experience with their product. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/2062062/doocti?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2062062/doocti) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data