IrisCX
About IrisCX
IrisCX's customer interaction platform allows consumers to either self-assess their issue, schedule a time to talk to a service expert, or show a service expert what their concern is to receive help in real-time.
Built for enterprises, the platform captures data in a consumer self-help environment. Home product companies get insights into how consumers choose, set up and support products.
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- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Review of IrisCX
Reviewed on 25/06/2024
Pros
I love the useful reporting tools and statistics that are available for users as well as its ability to generate sales reports for different periods.
Cons
What I like least is its inability to communicate effective with external sources, such as linking forms together or ongoing email communications between parties.
IrisCX FAQs
Below are some frequently asked questions for IrisCX.Q. What type of pricing plans does IrisCX offer?
IrisCX offers the following pricing plans:
- Free Trial: Not Available
Contact IrisCX for pricing details.
Q. Who are the typical users of IrisCX?
IrisCX has the following typical customers:
501–1,000, 1,001–5,000
Q. What languages does IrisCX support?
IrisCX supports the following languages:
English, French, Spanish
Q. Does IrisCX support mobile devices?
IrisCX supports the following devices:
Q. What other apps does IrisCX integrate with?
IrisCX integrates with the following applications:
Squarespace, Tableau
Q. What level of support does IrisCX offer?
IrisCX offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for IrisCX.
Customer Experience Software