---
description: Detailed reviews on Salesforce Communications Cloud based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Salesforce Communications Cloud with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Communications Cloud Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Order Management Software](/directory/594/order-management/software) > [Salesforce Communications Cloud](/software/2062821/communications-cloud)

# Salesforce Communications Cloud

Canonical: https://www.getapp.ae/software/2062821/communications-cloud

> With Communications Cloud you can quickly adapt to changing customer expectations, drive faster time to value, unify every part of the organization and enable seamless personalization for customers across all channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: $275.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Communications Cloud has 2 pricing plans:

Growth: Deeply customizable CRM for communications service providers.
 - starting at $275/month (billed annually)

Advanced: Deeply customizable CRM with quoting, doc gen, and automation for communication service providers.
 - starting at $425/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking Software
- Audit Management
- Billing & Invoicing
- Billing Rate Management
- Billing for Data
- Billing for Voice
- CRM Software
- Call Monitoring Software
- Carrier Access Billing
- Catalog Creation
- Categorization/Grouping
- Chargeback Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Order Management Software](https://www.getapp.ae/directory/594/order-management/software)

## Related Categories

- [Order Management Software](https://www.getapp.ae/directory/594/order-management/software)
- [CPQ Software](https://www.getapp.ae/directory/627/configure-price-quote/software)
- [Catalog Management Software](https://www.getapp.ae/directory/188/catalog-management/software)
- [Telecom Expense Management Software](https://www.getapp.ae/directory/293/telecom-expense-management/software)
- [Subscription Management Software](https://www.getapp.ae/directory/574/recurring-billing-and-subscription-management/software)

## Alternatives

1. [OneBill](https://www.getapp.ae/software/2046728/onebill-subscription-billing-platform) — 4.8/5 (20 reviews)
2. [Odoo](https://www.getapp.ae/software/102445/odoo) — 4.2/5 (1302 reviews)
3. [Kentro](https://www.getapp.ae/software/2061813/kentro) — 4.9/5 (16 reviews)
4. [Expedite Commerce](https://www.getapp.ae/software/2058053/expedite-commerce) — 4.8/5 (21 reviews)
5. [NetSuite](https://www.getapp.ae/software/9137/netsuite) — 4.2/5 (2019 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/2062821/communications-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/retail-consumer-services-software/a/communications-cloud/> |
| en-AE | <https://www.getapp.ae/software/2062821/communications-cloud> |
| en-AU | <https://www.getapp.com.au/software/2062821/communications-cloud> |
| en-CA | <https://www.getapp.ca/software/2062821/communications-cloud> |
| en-GB | <https://www.getapp.co.uk/software/2062821/communications-cloud> |
| en-IE | <https://www.getapp.ie/software/2062821/communications-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/2062821/communications-cloud> |
| en-SG | <https://www.getapp.sg/software/2062821/communications-cloud> |
| en-ZA | <https://www.getapp.za.com/software/2062821/communications-cloud> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ae/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Salesforce Communications Cloud","description":"Communications Cloud is the first cloud-native BSS solution from Salesforce. Built on top of Sales Cloud and Service Cloud, Communications Cloud enables communications service providers (CSPs) of all sizes to move to a catalog-driven digital BSS. Purpose-built industry functionality and all the capabilities of Sales Cloud and Service Cloud allow you to quickly adapt to changing customer expectations and drive faster time to value across every part of your organization—from marketing to retail channels to customer care and operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/018e770a-3ae9-439f-b621-df537ad1558a.png","url":"https://www.getapp.ae/software/2062821/communications-cloud","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/2062821/communications-cloud#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"offers":{"price":"275","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Order Management Software","position":2,"item":"/directory/594/order-management/software","@type":"ListItem"},{"name":"Salesforce Communications Cloud","position":3,"item":"/software/2062821/communications-cloud","@type":"ListItem"}],"@id":"https://www.getapp.ae/software/2062821/communications-cloud#breadcrumblist"}]}
</script>