---
description: Detailed reviews on TIKTING based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare TIKTING with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TIKTING Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [TIKTING](/software/2062890/tikting)

# TIKTING

Canonical: https://www.getapp.ae/software/2062890/tikting

> SaaS or On-Premises Deployment
Auto Ticket Creation \& Assignment
Categories, Sub-Cat, Levels \& Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of TIKTING

\-------------  Objective and Benefits ---------------

Produce an organized workflow with the documented evidence and automate the repetitive scenarios.

Identify shortcomings in the organization e.g. under / over-resourced problems and plan necessary actions to save the operational costs.

Systematically handle all the tasks and change requests within an organization.

-------------   Methodology ---------------

TIKTING integrates with the company's mail server, automatically create support tickets and provides tons of features to enforces the deadlines for the tasks based on sensitivity and severity of the request email based on the defined criteria.

It facilitates to split the requst ticket into assignable sub-tasks to other team members for a group effort.

It keeps record for all the steps, events, actions and work logs of any request and provide comprehensive reporting.

-------------   Flexibility ---------------

It can be used as a SaaS (software as a service) or can be installed in your On-Prem / Cloud based existing IT infrastructure.

It is fully customizable in functionality, usability and provides customizability in its user experience.

-------------   Reliability ---------------

Its strong foundation is created using Microsoft backed properietory technologies.

It has zero limits to hold number of tickets or connected users at the same time.

It offers complete control over how and where you store your data thus provides unparalled data privacy and security.

It offers periodic archiving and provision to take ITIL compliant complete database backups.

-------------   Facility ---------------

It provides facility to automate several scenarios (automatic assignment, routing and replies).

Provides a complete 5 stage Change Management System integrated into help desk. It helps to reliably plan any activity of any scale and documents the approval process of minor and major changes within an organization.

It provides automation on common change requests.

It provides customizability in schedule ticket archiving. It helps to keep the most recent requests on focus.

## About the vendor

- **Company**: ITDEVTECH

## Commercial Context

- **Starting Price**: $36.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Distributor Prices 
Unlimited users with Microsoft Active Directory sync + local users.
Unlimited nodes with unmetered concurrent connections.
First Year $36 / Technician / Month (Charged Annually).
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: Dutch, English, French
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands and 157 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Assignment
- Asset Lifecycle Management
- Asset Tracking Software
- Assignment Management
- Automated Routing
- CRM Software
- Call Center Management
- Catalog Management
- Change Management Software
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Asset Management Software](https://www.getapp.ae/directory/325/it-asset-management/software)

## Related Categories

- [IT Asset Management Software](https://www.getapp.ae/directory/325/it-asset-management/software)
- [Asset Tracking Software](https://www.getapp.ae/directory/1021/asset-tracking/software)
- [Help Desk & Ticketing Software](https://www.getapp.ae/directory/287/help-desk-ticketing/software)
- [Issue Tracking Software](https://www.getapp.ae/directory/580/issue-tracking/software)
- [Knowledge Management Software](https://www.getapp.ae/directory/257/knowledge-management/software)

## Alternatives

1. [Freshservice](https://www.getapp.ae/software/91351/freshservice) — 4.5/5 (685 reviews)
2. [Salesforce Service Cloud](https://www.getapp.ae/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews)
3. [Vivantio](https://www.getapp.ae/software/91516/vivantio) — 4.3/5 (178 reviews)
4. [Zendesk Suite](https://www.getapp.ae/software/9448/zendesk) — 4.4/5 (4072 reviews)
5. [JIRA Service Management](https://www.getapp.ae/software/91811/jira-service-management) — 4.5/5 (763 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/2062890/tikting)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/tikting/> |
| en-AE | <https://www.getapp.ae/software/2062890/tikting> |
| en-AU | <https://www.getapp.com.au/software/2062890/tikting> |
| en-CA | <https://www.getapp.ca/software/2062890/tikting> |
| en-GB | <https://www.getapp.co.uk/software/2062890/tikting> |
| en-IE | <https://www.getapp.ie/software/2062890/tikting> |
| en-NZ | <https://www.getapp.co.nz/software/2062890/tikting> |
| en-SG | <https://www.getapp.sg/software/2062890/tikting> |
| en-ZA | <https://www.getapp.za.com/software/2062890/tikting> |

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