---
description: Detailed reviews on Howazit based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Howazit with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Howazit Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Howazit](/software/2063713/howazit)

# Howazit

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> Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
> 
> Verdict: Rated **4.5/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 6 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Howazit

## Commercial Context

- **Starting Price**: $150.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Howazit for pricing.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Algeria, Angola, Argentina, Australia, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti and 55 more

## Features

- 360 Degree Feedback Software
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- Batch Communications
- CES Survey Structure
- CRM Software
- CSAT Survey Structure
- Campaign Analytics
- Canned Responses

## Integrations (5 total)

- Intercom
- Mini Hotel PMS
- Oracle Eloqua Marketing Automation
- Tanda
- Zapier

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Satisfaction Software](https://www.getapp.ae/directory/1029/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.getapp.ae/directory/1029/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software)
- [Customer Experience Software](https://www.getapp.ae/directory/601/customer-experience/software)
- [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software)
- [Employee Engagement Software](https://www.getapp.ae/directory/715/employee-engagement/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Birdeye](https://www.getapp.ae/software/112535/birdeye) — 4.7/5 (702 reviews)
3. [Lucky Orange](https://www.getapp.ae/software/112955/lucky-orange) — 4.7/5 (260 reviews)
4. [Tidio](https://www.getapp.ae/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Intercom](https://www.getapp.ae/software/91379/intercom) — 4.5/5 (1131 reviews)

## Reviews

### "Howazit are Partners" — 5.0/5

> **Rina** | *21 March 2023* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: Howazit  are partners in the journey, we have been working with them for five years and they are always always available for any question or problem that arises during the joint work.Our customers are very large hospitals, we use howazit to perform close to 300,000 surveys per year
> 
> **Cons**: I would really like the graphic display in the dashboards to be more flexible and to look better

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### "We love Howazit\!" — 5.0/5

> **Lihi** | *4 April 2023* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: The omnichannel is really helping us with monitoring the communications with the clients and to shorten response time. Also the surveys are a wonderful tool and we managed to increase our positive online reviews.
> 
> **Cons**: There are very few struggles with the system, which are usually solved very quickly.
> 
> We have been working with Howazit for over 6 years and keep adding new features to the system. Currently it's used by 3 different departments and all are very happy with the product and the awesome team support. Highly recommended\!

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### "Digital engagement with Howazit" — 4.0/5

> **Amir** | *21 March 2023* | Insurance Software | Recommendation rating: 8.0/10
> 
> **Pros**: Simplicity and experience of the processes through an interactive and dynamic chatbot help to increase usability for the customers to turn every process into an experience
> 
> **Cons**: Ability to build processes automatically and independently by an implementerImproving the ability to display data on the dashboard screen with selected metrics

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### "howazit a customer friendly product" — 4.0/5

> **richard** | *21 March 2023* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: immediate feedback to the store to fix problemsteaches us where we need to improve as an organizationcreates ongoing positive feedback for individual employees which impacts motivation
> 
> **Cons**: unjustified feedbacks cant be regraded by the adminstrator - only deleted
> 
> overall positive with excellent responsiveness and professional service

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### "What is the experience of your patients?" — 4.0/5

> **Ofra** | *23 March 2023* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The way that the data is organize and how to collect the data.
> 
> **Cons**: I think   that Howazit can improve the dashboard of the system/ It's must be more Flxible to the need of the users,   simpler and intuitive.
> 
> howazit company are my partners to make everything's possible.

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## Links

- [View on GetApp](https://www.getapp.ae/software/2063713/howazit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/howazit/> |
| en-AE | <https://www.getapp.ae/software/2063713/howazit> |
| en-AU | <https://www.getapp.com.au/software/2063713/howazit> |
| en-CA | <https://www.getapp.ca/software/2063713/howazit> |
| en-GB | <https://www.getapp.co.uk/software/2063713/howazit> |
| en-IE | <https://www.getapp.ie/software/2063713/howazit> |
| en-NZ | <https://www.getapp.co.nz/software/2063713/howazit> |
| en-SG | <https://www.getapp.sg/software/2063713/howazit> |
| en-ZA | <https://www.getapp.za.com/software/2063713/howazit> |

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