---
description: Detailed reviews on Channel.io based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Channel.io with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Channel.io Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platform Software](/directory/1647/conversational-ai-platform/software) > [Channel.io](/software/2065475/channel-io)

# Channel.io

Canonical: https://www.getapp.ae/software/2065475/channel-io

> The live chat, team chat, CRM, marketing, and chatbot tools included in Channel.io's all-in-one business communications platform are made to help you identify critical customers and enhance customer engagement at every point of the customer funnel.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Channel.io

Let’s be honest. Online customer service can be pretty awful.

Especially if you’re forced to wait for hours or days for a response, or left talking to a chatbot that never has the answers.

Customers won’t want to talk to you, let alone remember your brand.

With Channel.io, you can stand out from 98% of competitors that neglect their online customers, and join the other 2% that genuinely care about customer experience.

Here's why we're different.

1. We’re built specifically for small-to-medium sized businesses. 

Channel.io is an all-in-one platform that’s the closest alternative to an in-store customer experience, for your online shop.

We provide everything you need, so you don’t need to break the bank by spending extra on different platforms.

2. We’re built for quality and speed, so you can talk more, and recognize key customers.

Through the unlimited live chat and team chat, Channel.io lets you communicate with customers and your team, with more freedom than any other platform on the market.

With a built in CRM, you can recognize and keep track of new visitors or VIPs, in a single, easy-to-use space.

Most importantly, half of our team are engineers, meaning that the product will deliver on quality and support will be available at all times.

3. We’re built to keep customers engaged, so you can turn visitors into regulars.

You can create customizable chatbots, to help answer simple or repetitive questions, or set up automated marketing campaigns to remind customers of events, discounts and abandoned carts, or even give hesitating customers a friendly nudge in the right direction.

Best of all, Channel.io is available both on PC and mobile, giving you and your team the flexibility to stay connected, no matter where you are.

If you can’t be bothered with all of this and you’re ok with customers hating your customer service, you can stop here and move on to the next platform. It’s not going to work out.

But if you want your customers to actually want to talk to you, Channel.io will be the only platform you'll ever need.

## About the vendor

- **Company**: Zoyi Corporation
- **Location**: Seoul, South Korea

## Commercial Context

- **Starting Price**: $30.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Japanese, Korean
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 106 more

## Features

- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- CRM Software
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Drag & Drop
- Email Management Software
- Engagement Tracking
- Feedback Management
- For Developers

## Integrations (4 total)

- Gmail
- Instagram
- Shopify
- Slack

## Support Options

- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platform Software](https://www.getapp.ae/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.getapp.ae/software/2068586/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.getapp.ae/software/2071295/fathom-1) — 5.0/5 (808 reviews)
3. [Denser AI](https://www.getapp.ae/software/2074334/denser-ai) — 5.0/5 (31 reviews)
4. [Glassix](https://www.getapp.ae/software/2068829/glassix) — 5.0/5 (103 reviews)
5. [Botsonic](https://www.getapp.ae/software/2071616/botsonic) — 4.8/5 (80 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/2065475/channel-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/channel-io/> |
| en-AE | <https://www.getapp.ae/software/2065475/channel-io> |
| en-AU | <https://www.getapp.com.au/software/2065475/channel-io> |
| en-CA | <https://www.getapp.ca/software/2065475/channel-io> |
| en-GB | <https://www.getapp.co.uk/software/2065475/channel-io> |
| en-IE | <https://www.getapp.ie/software/2065475/channel-io> |
| en-NZ | <https://www.getapp.co.nz/software/2065475/channel-io> |
| en-SG | <https://www.getapp.sg/software/2065475/channel-io> |
| en-ZA | <https://www.getapp.za.com/software/2065475/channel-io> |

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