---
description: Detailed reviews on Huggy based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Huggy with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Huggy Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Huggy](/software/2065809/huggy)

# Huggy

Canonical: https://www.getapp.ae/software/2065809/huggy

> Huggy is an omnichannel customer service solution that makes it possible to centralize messages sent by customers from different channels on a single screen. Companies can build custom service journeys with this tool, from inbound to outbound flows. Available in English, Portuguese, and Spanish.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Huggy
- **Location**: Feira de Santana, Brazil

## Commercial Context

- **Starting Price**: R$239.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 230 more

## Features

- AI/Machine Learning
- API
- Chatbot Software
- Contact Management Software
- Customer Service Analytics
- Interaction Tracking
- Lead Capture Software
- Multi-Channel Communication
- Natural Language Processing
- One-to-One Messaging
- Real-time Consumer-facing Chat
- Real-time Conversations

## Support Options

- FAQs/Forum
- Knowledge Base Software

## Category

- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)
- [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software)
- [Conversational Marketing Platform Software](https://www.getapp.ae/directory/1659/conversational-marketing-platform/software)
- [Conversational AI Platform Software](https://www.getapp.ae/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Freshchat](https://www.getapp.ae/software/106095/freshchat) — 4.1/5 (115 reviews)
2. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1758 reviews)
3. [Crisp](https://www.getapp.ae/software/111347/crisp) — 4.6/5 (147 reviews)
4. [Tidio](https://www.getapp.ae/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Smartsupp](https://www.getapp.ae/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews)

## Reviews

### "Good option to integrate channels" — 4.0/5

> **Leandro** | *31 December 2020* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: The tool allows you to integrate most of your channels to serve your customers: WhatsApp, Messenger, Chatbot and email. It's great to control your productivity and evaluate your overall quality.
> 
> **Cons**: The tutorials should be improved to be more intuitive and help you in the setup stage. When you interact with a Rep everything flows better.
> 
> It's great. I've advised some of my clients to adopt the solution to integrate the channels and all the times we achieved our goals of improvement.

## Links

- [View on GetApp](https://www.getapp.ae/software/2065809/huggy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/huggy/> |
| en-AE | <https://www.getapp.ae/software/2065809/huggy> |
| en-AU | <https://www.getapp.com.au/software/2065809/huggy> |
| en-CA | <https://www.getapp.ca/software/2065809/huggy> |
| en-GB | <https://www.getapp.co.uk/software/2065809/huggy> |
| en-IE | <https://www.getapp.ie/software/2065809/huggy> |
| en-NZ | <https://www.getapp.co.nz/software/2065809/huggy> |
| en-SG | <https://www.getapp.sg/software/2065809/huggy> |
| en-ZA | <https://www.getapp.za.com/software/2065809/huggy> |
| pt | <https://www.getapp.com.br/software/2065809/huggy> |
| pt-PT | <https://www.getapp.pt/software/2065809/huggy> |

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