Autoflow
About Autoflow
Autoflow is the best-in-class digital vehicle inspection and two-way text messaging platform that has become the preferred choice of thousands of shop owners, technicians, and advisors. It seamlessly integrates with existing shop management software and eliminates the need for entry-level tools.
The platform offers an improved method of communication! Teams can communicate with clients quickly and efficiently as the platform allows them to send and receive text messages at every stage of the process with ease.
It also offers an improved method of performing vehicle inspections! The cutting-edge DVI technology is designed to increase average repair order (ARO) and enhance efficiency.
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Reviews
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- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Transparency in automotive service
Reviewed on 18/07/2023
we use the digital inspections to provide transparency to our clients. It has also allowed us to...
we use the digital inspections to provide transparency to our clients. It has also allowed us to provide a very consistent level of service; it is predictable for our clients. we also capture photos of the body of the vehicle to catalog any pre-existing damages.
Pros
The digital inspections, two way text communication, customer support
Cons
I mostly appreciate Autoflow, some of the set up was cumbersome, however, we were learning the system. Some features that were more difficult have been sorted out through various updates.
Alternatives Considered
AutoVitalsReasons for Choosing Autoflow
When we subscribed to autoserve1 we had tremendous interruptions in backend integration. We had revamped our processes to allow for the use of digital inspections, only to find that it created a massive headache.Switched From
AutoServe1Response from Software Status Solutions
Mike ~ Thank you for the review. We're glad to hear how well our DVI is working for you and are grateful to gain you as our customer. We place a strong focus on continually striving to make the tool better and easier to use.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great product!
Reviewed on 18/04/2023
Great product with excellent customer support.
Great product with excellent customer support.
Pros
Really like the ease of customizing the inspections.
Cons
Needs a "Saved" notification when changes are made.
Alternatives Considered
AutoServe1Reasons for Choosing Autoflow
Costar is always playing catch up and Autoflow is forward thinking.Reasons for Switching to Autoflow
Easier to create inspections.- Industry: Research
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Automated app
Reviewed on 15/07/2021
Pros
The best part about this app is that it provides automated reminder texts and appointments which is pretty helpful.
Cons
The app can be definitely improved with more innovative in built features.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Apple Clean Software
Reviewed on 15/08/2024
Great. People, software and support are all great.
Great. People, software and support are all great.
Pros
Clean and intuitive. Very Apple/Tesla clean. Great feel to the software and back end. Makes AutoVitals look like child’s play.
Cons
Really no CONS. As a client you always want more features but they always try to accommodate.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Autoflow will change how you run your shop.
Reviewed on 29/06/2023
Great. It has helped raise out Average Repair Order almost 300 dollars over night. Customer...
Great. It has helped raise out Average Repair Order almost 300 dollars over night. Customer service is great.
Pros
How customizable the digital vehicle inspections. The fact that as we are moving from one status to another the customer is able to be kept in the loop with minimal effort.
Cons
Training 60 year old Techs to use a table was a pain.
Reasons for Switching to Autoflow
The customer service was great. The other guys acted like they were doing me a great favor offering me their product. Then When I did not just sign on the dotted line treated me like I was a moron.Autoflow FAQs
Below are some frequently asked questions for Autoflow.Q. What type of pricing plans does Autoflow offer?
Autoflow offers the following pricing plans:
- Starting from: $199.99/month
- Pricing model: Subscription
- Free Trial: Available
No Contracts, No Commitments. Fully featured 2 week trial included after Demo. We also provide training during trial period. Never a charge for SMS integration.
Q. Who are the typical users of Autoflow?
Autoflow has the following typical customers:
11–50
Q. What languages does Autoflow support?
Autoflow supports the following languages:
English
Q. Does Autoflow support mobile devices?
Autoflow supports the following devices:
Q. What other apps does Autoflow integrate with?
Autoflow integrates with the following applications:
360 Payments, ALLDATA Shop Manager, AMS Protractor, LANKAR PRO, MaxxTraxx, Mitchell RepairCenter, NAPA TRACS, Omnique, Shop Boss, Shop-Ware, Tekmetric, TireShop, Yes Management System
Q. What level of support does Autoflow offer?
Autoflow offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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