Informer

Business analytics system for education & insurance sectors

4.8 /5 (56 reviews) Write a Review!

Informer Overview

What is Informer?

Informer is a business analytics software designed to help organizations in the education, manufacturing, insurance, and other sectors extract structured or unstructured data from multiple sources including business applications, databases, spreadsheets, and more. It enables analysts to scan a data source for tables and properties, hide certain mappings, and convert data into actionable insights.

Managers can use the application to inspect multiple datasets, create dashboards, share content with team members, and monitor KPIs with real-time reports and visualizations. Features of Informer are data cleansing, collaboration, communication management, blending, data indexing, analytics, and more. Data scientists can utilize Informer’s data flow functionality to intercept and augment datasets with data, metadata, or concatenated texts.

Informer offers REST API, which lets businesses integrate the system with various enterprise resource planning (ERP), human resource (HR), and content management platforms. Using an integrated data visualization system, administrators can manually or automatically create visuals such as trend charts, heat maps, leaderboards, and more.

Informer Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Informer offers a 30-day free trial for new users. Please contact Entrinsik directly for pricing information.


Informer Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Informer reports
Informer teams
Informer datasets
Informer video Informer screenshot: Informer reports Informer screenshot: Informer teams Informer screenshot: Informer datasets

Informer Reviews

Informer Reviews

Overall rating
4.8
/
5
Excellent
46

Very good
10

Average
0

Poor
0

Terrible
0

Value for Money
4.8
Features
4.4
Ease of Use
4.7
Customer Support
4.9
100% recommended this app
Kevin f. C.

Informer Review

My overall experience with Informer has been great! There are a few tweaks that I feel need to be made and periodic glitching but other than that everything has gone smoothly. When teaching my end users how to navigate and use the product everything is very self explanatory and I hear nothing but amazing comments and compliments about Informer once they get the hang of it. I would highly recommend Informer to other universities and organizations that would benefit from using it.


Jennifer B.

Powerful Tool for Database Reporting

Overall I really have no complaints. The customer service is extremely responsive and the software itself is constantly be improved and enhanced. We've used Informer for over 10 years and the product of today is far superior to what we started with. Also, the support team really listens to user feedback and tries to incorporate as many suggestions as possible into new releases.


Arlo M.

Great BI tool at an affordable price

We have had some difficulties setting up Informer 5, but the support has been very good, both knowledgeable and timely.


Iqbal K.

Easy to Use and User Friendly

Excellent for Dashboards and reporting


Belinda G.

RCBC Belinda Guinto

Overall experience with Informer has been impeccable. The new GUI makes it so pleasing to work with since it is alot more user friendly.


Kevin f. C.
Industry: Printing
Company size: 11-50 Employees

Informer Review

Used Daily for 6-12 months
Reviewed on 29/11/2018
Review Source: Capterra

My overall experience with Informer has been great! There are a few tweaks that I feel need to be made and periodic glitching but other than that everything has gone smoothly. When teaching my end users how to navigate and use the product everything is very self explanatory and I hear nothing but amazing comments and compliments about Informer once they get the hang of it. I would highly recommend Informer to other universities and organizations that would benefit from using it.

Pros

-User friendly
-Allows data to be easily manipulated to create a report that shows exactly what you are looking for.
-The ability to assign Users to Teams and set permissions/access for those users so that they can or can not edit or view other Teams Datasets.
-Useful tools and features that allow you to alter the formatting of the data.
-Easily being able to create a Job and schedule them to run on specific days and times.
-Being able to use Datasources to view the fields within each mapping as well as being able to hide those fields that you do not want end users to use.
-Creating custom expressions for those fields that you need within a specific mapping.
-Amazing visually and gives you a great end result.

Cons

-Can be glitchy at times (ex: When editing a Dataset and organizing the columns the way you want them it tends to undo the organization when you go back into the Dataset to edit it).
-Not being able to share a Dataset with a specific user.
-Even as an Admin/Super User I find that I need to change the ownership of a Dataset owned by another user in order to edit the Dataset. Without changing the ownership of the Dataset over to myself I am still able to edit the Dataset but they tend to glitch and will either not show data within the field I am adding for them or the query will fail to run. However, when I change the ownership of the Dataset to myself and make the same changes it works perfectly.
-In Datasources it would be nice to have a column within the mappings that shows a description of the fields that end users are choosing so that there is less confusion.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jennifer B.
Industry: Higher Education
Company size: 1,001-5,000 Employees

Powerful Tool for Database Reporting

Used Daily for 2+ years
Reviewed on 05/10/2020
Review Source: Capterra

Overall I really have no complaints. The customer service is extremely responsive and the software itself is constantly be improved and enhanced. We've used Informer for over 10 years and the product of today is far superior to what we started with. Also, the support team really listens to user feedback and tries to incorporate as many suggestions as possible into new releases.

Pros

I like the fact that Informer is able to connect to various databases which makes reporting seamless to the end user. We are currently using it for unidata, SQL and mySQL. Being able to create reports that pull from one or even all 3 databases simultaneously using a web interface has really allowed us to put the power of reporting into the hands of our users and reduced the reliance on IT to create custom reports using Colleague, or another web interface.

Cons

The online documentation is not as extensive as many other products. There is a help center, but it seems as though most clients prefer to email support to have questions answered rather than post it to an online forum. I think the biggest improvement that could be made is really building up the forums to make it easier to share resources and get answers to more simple questions.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Arlo M.
Industry: Publishing
Company size: 51-200 Employees

Great BI tool at an affordable price

Used Daily for 2+ years
Reviewed on 27/11/2018
Review Source: Capterra

We have had some difficulties setting up Informer 5, but the support has been very good, both knowledgeable and timely.

Pros

I like that it's an affordable tool for a smaller company. It is intuitive to set up reports and dashboards and being able to report across multiple data sources is key.

Cons

There are features in Informer 4 that I need (comma-separated filters), so until that exists I have to use both Informer 4 and Informer 5. It would be better to be able to just use 5 for everything.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Iqbal K.
Industry: Higher Education
Company size: 1,001-5,000 Employees

Easy to Use and User Friendly

Used Daily for 2+ years
Reviewed on 02/10/2020
Review Source: Capterra

Excellent for Dashboards and reporting

Pros

ease of use and user friendly best for price/performance ratio

Cons

Intergration with other business process is easy to handle

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Belinda G.
Industry: Education Management
Company size: 501-1,000 Employees

RCBC Belinda Guinto

Used Daily for 2+ years
Reviewed on 02/10/2020
Review Source: Capterra

Overall experience with Informer has been impeccable. The new GUI makes it so pleasing to work with since it is alot more user friendly.

Pros

I can best answer this question in comparison to Informer 4 and I have to say Dashboards hands down. I5 offers a lot more options than prior versions for their Dashboards. They are much easier to configure, their display options really allow the user to provide a new way to display decision making data for executives.

Cons

As with all new software you will encounter bugs. They are a part of providing the best possible version for customers. We are still dealing with some however, the customer support behind these is impeccable. Quick responses to support requests, friendly staff and quick resolutions are provided.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.5/10
Based on 56 user ratings
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Informer Pricing

Informer Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Informer offers a 30-day free trial for new users. Please contact Entrinsik directly for pricing information.

Informer offers a 30-day free trial for new users. Please contact Entrinsik directly for pricing information.

Value for Money
4.8/5
Based on 56 user ratings
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Informer Features

Informer Features

API
Activity Dashboard
Ad hoc Reporting
Business Analysis
Business Intelligence
Charting
Collaboration Tools
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Monitoring
Multiple Data Sources
Predictive Analytics
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Visual Analytics
Features
4.4/5
Based on 56 user ratings
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Categories

Additional information for Informer

Additional information for Informer

Key features of Informer

  • Ad hoc Analysis
  • Ad hoc Query
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Drill Down
  • Filtered Views
  • Forecasting
  • Graphical Data Presentation
  • Key Performance Indicators
  • Performance Metrics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators
  • Visual Analytics
  • Visual Discovery
  • Widgets

Informer FAQs

Informer FAQs

Below are some frequently asked questions for Informer.

Q. What type of pricing plans does Informer offer?

Informer offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Informer offers a 30-day free trial for new users. Please contact Entrinsik directly for pricing information.

Q. What are the main features of Informer?

Informer offers the following features:

  • Ad hoc Analysis
  • Ad hoc Query
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Drill Down
  • Filtered Views
  • Forecasting
  • Graphical Data Presentation
  • Key Performance Indicators
  • Performance Metrics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators
  • Visual Analytics
  • Visual Discovery
  • Widgets

Q. Who are the typical users of Informer?

Informer has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Informer support?

Informer supports the following languages:

English

Q. Does Informer support mobile devices?

We do not have any information about what devices Informer supports

Q. What other apps does Informer integrate with?

Informer integrates with the following applications:

Box, Connect, Universe

Q. What level of support does Informer offer?

Informer offers the following support options:

Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials