---
description: Detailed reviews on CommandLink CCaaS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare CommandLink CCaaS with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CommandLink CCaaS Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/593/contact-center/software) > [CommandLink CCaaS](/software/2066717/commandlink-ccaas)

# CommandLink CCaaS

Canonical: https://www.getapp.ae/software/2066717/commandlink-ccaas

> The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of CommandLink CCaaS

Save thousands of support hours using CommandLink's proprietary Ticket Automation platform
Only Tier 3 Support
Multi-channel engagement
Unlimited Integrations
Truly Secure

## About the vendor

- **Company**: CommandLink

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call List Management
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management Software

## Integrations (52 total)

- AFAS Software
- AMF Cloud
- ANVA Hub
- AccountView
- Acquirell
- ActiveCampaign
- BaseNet
- Bigin by Zoho CRM
- Bullhorn Recruitment Cloud
- Carerix
- ConnectWise MDR
- ConnectWise RMM
- ConnectWise SIEM
- Efficy CRM
- Exact Synergy

... and 37 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Center Software](https://www.getapp.ae/directory/593/contact-center/software)

## Alternatives

1. [Ringover](https://www.getapp.ae/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.getapp.ae/software/2079329/sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.getapp.ae/software/2057092/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.getapp.ae/software/456711/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/2066717/commandlink-ccaas)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/commandlink-ccaas/> |
| en-AE | <https://www.getapp.ae/software/2066717/commandlink-ccaas> |
| en-AU | <https://www.getapp.com.au/software/2066717/commandlink-ccaas> |
| en-CA | <https://www.getapp.ca/software/2066717/commandlink-ccaas> |
| en-GB | <https://www.getapp.co.uk/software/2066717/commandlink-ccaas> |
| en-IE | <https://www.getapp.ie/software/2066717/commandlink-ccaas> |
| en-NZ | <https://www.getapp.co.nz/software/2066717/commandlink-ccaas> |
| en-SG | <https://www.getapp.sg/software/2066717/commandlink-ccaas> |
| en-ZA | <https://www.getapp.za.com/software/2066717/commandlink-ccaas> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ae/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"CommandLink CCaaS","description":"CommandLink offers contact center technology that is fully integrated into the CommandLink ITSM, enabling businesses to manage and monitor their contact center solution within the entire technology stack. Using proprietary software integrations, CommandLink can help fully automate customer ticket processing operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/18839a4e-0917-4d5e-83e8-c9c928c6a4e2.png","url":"https://www.getapp.ae/software/2066717/commandlink-ccaas","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/2066717/commandlink-ccaas#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"CommandLink CCaaS","position":3,"item":"/software/2066717/commandlink-ccaas","@type":"ListItem"}],"@id":"https://www.getapp.ae/software/2066717/commandlink-ccaas#breadcrumblist"}]}
</script>