---
description: Detailed reviews on TourDesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare TourDesk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TourDesk Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Reservation & Online Booking Software](/directory/83/reservation-online-booking/software) > [TourDesk](/software/2067150/tourdesk)

# TourDesk

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> TourDesk is a comprehensive tour-booking service for hotels and guesthouses. It brings a new source of revenue, increases service level, and reduces the workload for front desks and back offices.
> 
> Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of TourDesk

For resellers:&#10;•  Effortless booking process&#10;• Relationships with local tour operators&#10;•  Simplified accounting&#10;• Full online solution&#10;• Ability to receive tour bookings before, during and after your guest’s stay&#10;• Insights into guest behavior through the Sales reports&#10;• Customisable TourDesk site to match your brand.&#10;• API Integrations and widget options for your own site.&#10;• Free to use&#10;&#10;For suppliers:&#10;• Increased online visibility&#10;• Simplified accounting&#10;• Easy connectivity&#10;• Free to use&#10;• Relationships with local accommodation providers&#10;• Improved marketing without added cost &#10;• Sales reports provide insight into customer needs

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 12 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: TourDesk

## Commercial Context

- **Starting Price**: $0.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: The software is free to use. We keep our lights on and develop our platform by participating in the negotiated commission.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Austria, Croatia, Finland, Germany, Iceland, Ireland, Italy, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom

## Features

- API
- Billing & Invoicing
- Customer Support Software
- Customizable Branding
- Discount Management
- Group Reservations
- Mobile Access
- Multi-Location
- Online Booking
- Payment Processing Software
- Third-Party Integrations
- Website Integration

## Integrations (15 total)

- Bookeo
- Bókun
- Checkfront
- FareHarbor
- Ingresso
- Peek Pro
- Prioticket
- Rezdy
- Rezgo
- TourCMS
- TrekkSoft
- TuriTop
- Ventrata
- Zaui
- bookingkit

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Reservation & Online Booking Software](https://www.getapp.ae/directory/83/reservation-online-booking/software)

## Alternatives

1. [Hostaway](https://www.getapp.ae/software/106989/hostaway) — 4.8/5 (1524 reviews)
2. [Eventbrite](https://www.getapp.ae/software/91490/eventbrite) — 4.6/5 (5748 reviews)
3. [Booqable](https://www.getapp.ae/software/108821/booqable) — 4.8/5 (1126 reviews)
4. [OpenTable](https://www.getapp.ae/software/2044651/opentable-for-restaurants) — 4.7/5 (1317 reviews)
5. [Lodgify](https://www.getapp.ae/software/91252/lodgify) — 4.5/5 (1282 reviews)

## Reviews

### "Easy guide for all our hotel bookings" — 5.0/5

> **Verified Reviewer** | *26 October 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: TourDesk enhances our visibility and easy connectivity over all our Local hotels and with Guesthouses bookings and it offers a safe and happy Tour experience. It's very customer friendly, provides excellent and quick services.
> 
> **Cons**: I didn't have any Cons of TourDesk it's helping me a lot
> 
> A Excellent experience with TourDesk because of its useful features that allowed for efficient management of the travel business.

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### "The best of tour desk" — 5.0/5

> **Vusie** | *27 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: They advertise my tours on their portal which can enable them to book my tours
> 
> **Cons**: I haven't received any bookings from tour dest
> 
> Exposure, marketing, advertising and the guests can easily access my products

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### "Disappointed" — 3.0/5

> **regan** | *17 August 2023* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Not applicable. They haven't been as helpful as they promised.
> 
> **Cons**: The promised relationship does not exist. Staff have not been given the free tours they were promised in exchange for their sales.
> 
> Disappointing

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### "Tourdesk summer Destiny Student" — 5.0/5

> **Evan** | *21 September 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The kiosk to search and sell tours to guests on reception is easy to use. Tourdesk team always on hand and quickly respond when help is needed.
> 
> **Cons**: Nothing.
> 
> Tourdesk is great to work with. Selling tours and experiences through tourdesk  is simple and efficient. Commission on sold tours is generous and discounts for a selection of tours for staff is great. Whenever we have had a query or problem with a booking a tourdesk employee has been quick to respond and help resolve.

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### "Easy to use and group all tours in one platform" — 5.0/5

> **Ben** | *17 August 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Tourdesk made our tour sales much easier for our reception staff as it's the same process for each supplier. Tourdesk allowed us to advertise tours easily in our pre-arrival information and generate additional revenue from tour sales.Lastly, it's much easier to track commission and performance of reception staff through their portal.
> 
> **Cons**: It's all very straight forward for what we use it for. No real complaints

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## Links

- [View on GetApp](https://www.getapp.ae/software/2067150/tourdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/tourdesk/> |
| en-AE | <https://www.getapp.ae/software/2067150/tourdesk> |
| en-AU | <https://www.getapp.com.au/software/2067150/tourdesk> |
| en-CA | <https://www.getapp.ca/software/2067150/tourdesk> |
| en-GB | <https://www.getapp.co.uk/software/2067150/tourdesk> |
| en-IE | <https://www.getapp.ie/software/2067150/tourdesk> |
| en-NZ | <https://www.getapp.co.nz/software/2067150/tourdesk> |
| en-SG | <https://www.getapp.sg/software/2067150/tourdesk> |
| en-ZA | <https://www.getapp.za.com/software/2067150/tourdesk> |

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