---
description: Detailed reviews on Emotive based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Emotive with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Emotive Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [eCommerce Software](/directory/744/ecommerce/software) > [Emotive](/software/2069556/emotive)

# Emotive

Canonical: https://www.getapp.ae/software/2069556/emotive

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> Emotive is the world's first and only consumer sales platform. We enable eCommerce brands to scale 1:1 relationships with millions of customers through two-way text message conversations.
> 
> Verdict: Rated **4.3/5** by 106 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Emotive

•Easy to set up and get started with a day free trial.
•Guaranteed five times return on investment (ROI) on SMS marketing spend.
•Collaborative support team provides tailored guidance and automation.
•Monthly calendars and strategies inspire personalized SMS content.
•Integrates with ecommerce platforms and marketing apps for seamless experiences.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 106 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Emotive

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Please contact Emotive for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 2-Way Messaging
- API
- Audience Targeting
- Automated Responses
- CRM Software
- Campaign Management Software
- Chatbot Software
- Contact Management Software
- Customer Segmentation
- Engagement Tracking
- Human Handover
- Live Chat Software
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- One-to-One Messaging
- Product Recommendations
- Real-time Conversations

## Integrations (11 total)

- BigCommerce
- Gorgias
- Help Scout
- Justuno
- Klaviyo
- Mailchimp
- Shopify
- Slack
- WooCommerce
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [eCommerce Software](https://www.getapp.ae/directory/744/ecommerce/software)

## Related Categories

- [Mobile Marketing Software](https://www.getapp.ae/directory/309/mobile-marketing/software)
- [Conversational Marketing Platform Software](https://www.getapp.ae/directory/1659/conversational-marketing-platform/software)
- [SMS Marketing Software](https://www.getapp.ae/directory/1291/sms-marketing/software)
- [eCommerce Software](https://www.getapp.ae/directory/744/ecommerce/software)

## Alternatives

1. [Project Broadcast](https://www.getapp.ae/software/2071206/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.getapp.ae/software/111837/slicktext-com) — 4.8/5 (268 reviews)
3. [Omnisend](https://www.getapp.ae/software/112199/omnisend) — 4.7/5 (836 reviews)
4. [EZ Texting](https://www.getapp.ae/software/20491/ez-texting) — 4.5/5 (262 reviews)
5. [TextP2P](https://www.getapp.ae/software/118243/text-p2p) — 5.0/5 (125 reviews)

## Reviews

### "Thank you for your help" — 5.0/5

> **Melissa** | *20 May 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Makes things easier to understand and as I am very visual it is a great support to me when I am doing my tasks.
> 
> **Cons**: Does not really apply.  I thought that the platform was very helpful in general.

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### "5/5 Stars for Emotive" — 5.0/5

> **John** | *14 June 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Two-way messaging. Cost-matching with competitors. Easy testing before sending out campaigns. Follow-up messages.
> 
> **Cons**: There is so much to learn on the platform that it's going to take our team a while to know how to fully utilize what is available
> 
> Emotive was exactly what we were looking for in an SMS platform. It's a high-touch experience and they provide plenty of resources to help you succeed, between their onboarding specialists, customer success managers, and copywriters. It's a sophisticated platform and has been driving big signup and sales numbers for us.

-----

### "The Worst Customer Experience of My Entire Life as a Business Owner" — 1.0/5

> **Nick** | *23 January 2023* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. Texting is a very basic service, all they do is blast a 160 characters to your list. They bring nothing special to the table in regard to shit
> 
> **Cons**: They DO NOT care about you and will enact shady practices in order to squeeze as much money out of you as possible before you inevitably switch to a better service
> 
> Emotive is hands down, bar none, the worst company I've ever had the pleasure of working with/being stuck in a contract with. I've never been treated so horribly by a company, let alone one that I paid over $100k to. They do not care about their customers AT ALL, all they care about is collecting their next monthly payment. They also implement policies that are borderline illegal, or have become illegal since after they implemented these policies. For example, they will auto renew your annual contract, one worth $40,000+, without a single notification, email, or confirmation that this is happening. Which is considered illegal now, but unfortunately it became law after my contract renewal. I reached out one week after it was renewed stating that I did not want to renew my contract, and Emotive told me nope, we'll be collecting our $40,000 no matter what, even though what we did is now illegal, it wasn't at the time. Also, the clause in my contract about renewal WASNT EVEN IN THE CONTRACT. The contact had a small link to "additional terms", in which the auto renewal without notification terms were buried. Again, this one is borderline illegal and definitely unethical, and by design. And they stated that they'd rather get lawyers involved than let me cancel my contract because I missed the cancel deadline by 5 days. On top of that, they charge more for inferior tech than their competitors. If you're considered Emotive, run for the hills, please. This is a horrible, horrible comp

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### "Emotive is the helpful SMS service we have needed all along" — 5.0/5

> **Shae** | *11 June 2024* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: We love how helpful employees are. Previously it was hard for us to come in contact with those we worked with at our previous company. Everyone goes above and beyond to help\!
> 
> **Cons**: No complaints at all with emotive\! We love it.
> 
> Everything has been incredible. We have recommended it to friends. Everything is very user friendly and there is so much help, which I tend to need\!

-----

### "Would recommend" — 5.0/5

> **Trina** | *25 June 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Vey quick response time on customer service / troubleshooting.
> 
> **Cons**: Some glitches in their analytics platform.
> 
> Excellent experience, would recommend to other small businesses who would benefit from support on the creative and ideation side with SMS.

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## Links

- [View on GetApp](https://www.getapp.ae/software/2069556/emotive)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/emotive/> |
| en-AE | <https://www.getapp.ae/software/2069556/emotive> |
| en-AU | <https://www.getapp.com.au/software/2069556/emotive> |
| en-CA | <https://www.getapp.ca/software/2069556/emotive> |
| en-GB | <https://www.getapp.co.uk/software/2069556/emotive> |
| en-IE | <https://www.getapp.ie/software/2069556/emotive> |
| en-NZ | <https://www.getapp.co.nz/software/2069556/emotive> |
| en-SG | <https://www.getapp.sg/software/2069556/emotive> |
| en-ZA | <https://www.getapp.za.com/software/2069556/emotive> |

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