---
description: Detailed reviews on oct8ne based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare oct8ne with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: oct8ne Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/3872/ai-sales-assistant/software) > [oct8ne](/software/2069916/oct8ne)

# oct8ne

Canonical: https://www.getapp.ae/software/2069916/oct8ne

> oct8ne is a cloud-based live chat and chatbot platform with coviewer technology for e-commerce and service businesses, supporting.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of oct8ne

\* Coviewer lets agents and customers share a live interactive space to browse, annotate, and view catalog product images together, reducing miscommunication during complex sales conversations.&#10;\* Real-time chat and co-browsing tools keep agents and customers aligned without requiring phone calls or separate screen-sharing software.&#10;\* Session recording and playback give supervisors visibility into agent interactions for quality assurance and coaching purposes.&#10;\* Integrated product catalog browsing allows agents to guide customers through offerings directly within the conversation interface, shortening the path to purchase.&#10;\* Role-based access controls let administrators manage agent permissions and team structures without exposing sensitive configuration settings to frontline users.&#10;\* Asynchronous messaging support allows customers to continue conversations across sessions without losing context, improving resolution continuity.&#10;\* Analytics dashboards surface interaction trends and agent performance metrics, giving managers qualitative insight to optimize team workflows.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oct8ne

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Portuguese, Spanish
- **Available Countries**: Spain

## Features

- AI
- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Augmented Analytics
- Automated Responses
- Autoresponders
- CRM Software
- Canned Responses
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Collaboration Tools
- Contact Management Software
- Control
- Customer Experience Management
- Customer Support Software
- Customer Surveys
- Customizable Branding

## Integrations (1 total)

- Magento Open Source

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Sales Assistant Software](https://www.getapp.ae/directory/3872/ai-sales-assistant/software)

## Related Categories

- [AI Sales Assistant Software](https://www.getapp.ae/directory/3872/ai-sales-assistant/software)
- [Conversational Marketing Platform Software](https://www.getapp.ae/directory/1659/conversational-marketing-platform/software)
- [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)
- [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1789 reviews)
2. [Freshchat](https://www.getapp.ae/software/106095/freshchat) — 4.2/5 (164 reviews)
3. [Pipedrive](https://www.getapp.ae/software/90507/pipedrive) — 4.5/5 (3062 reviews)
4. [Tidio](https://www.getapp.ae/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Sobot Nexus](https://www.getapp.ae/software/2079329/sobot) — 4.9/5 (118 reviews)

## Reviews

### "Innovador y resolutivo" — 5.0/5

> **Xavier** | *31 October 2023* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: El soporte y la ayuda para ponerlo en marcha. El visor es una herramienta esencial para nosotros.
> 
> **Cons**: De momento se adapta a lo que necesitamos. Tiene muchas funciones que ni siquiera usamos.

-----

### "Muy buen producto y soporte" — 5.0/5

> **Antonio** | *20 September 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: El proceso de onlboarding fué muy sencillo con mucho soporte por parte del equipo de Oct8ne. Además, a nivel de funcionalidades cubría con todo lo esperado tanto a nivel de chat como de integración con Whatsapp.
> 
> **Cons**: De momento no podria decir que hay algo que no me ha gustado. Cumple con lo que estábamos buscando y necesitamos.
> 
> Estamos mejorando la atención con el cliente en tiempo real así como procesos internos de reservas y confirmaciones de cita por Whatsapp

## Links

- [View on GetApp](https://www.getapp.ae/software/2069916/oct8ne)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/oct8ne/> |
| en-AE | <https://www.getapp.ae/software/2069916/oct8ne> |
| en-AU | <https://www.getapp.com.au/software/2069916/oct8ne> |
| en-CA | <https://www.getapp.ca/software/2069916/oct8ne> |
| en-GB | <https://www.getapp.co.uk/software/2069916/oct8ne> |
| en-IE | <https://www.getapp.ie/software/2069916/oct8ne> |
| en-NZ | <https://www.getapp.co.nz/software/2069916/oct8ne> |
| en-SG | <https://www.getapp.sg/software/2069916/oct8ne> |
| en-ZA | <https://www.getapp.za.com/software/2069916/oct8ne> |
| es | <https://www.getapp.es/software/2069916/oct8ne> |
| es-CL | <https://www.getapp.cl/software/2069916/oct8ne> |
| es-CO | <https://www.getapp.com.co/software/2069916/oct8ne> |
| es-MX | <https://www.getapp.com.mx/software/2069916/oct8ne> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"oct8ne","description":"oct8ne is a cloud-based live chat and chatbot platform built for online retailers and service-based businesses across e-commerce, fashion, pharmacy, finance, insurance, and travel. At its core is a coviewer: a shared interactive space where agents and customers can simultaneously browse, annotate, and interact with product images and videos from a catalog in real time during a conversation. This replicates an in-store assisted shopping experience in a digital channel. Human agents, rule-based chatbots, and AI agents operate from a single omnichannel dashboard, covering web chat, WhatsApp Business API, Facebook Messenger, Instagram, and email without platform switching.\n\nThe platform supports the full purchase funnel from within the chat interface. Customers can search products by name, category, price, color, or manufacturer, select variants such as size and color, add items to cart, and complete checkout without leaving the conversation. Behavioral triggers send automated messages or pop-up banners based on visitor actions including idle time, cart value, and page visited, enabling proactive outreach at high-intent funnel moments. The visual chatbot is configurable via a drag-and-drop module system with no coding required, and an AI agent interprets natural language queries, recommends catalog products, and activates on zero-result searches. ChatGPT integration allows configurable conversational tone and prompt customization for chatbot responses. WhatsApp marketing campaigns with segmentation and automation extend outbound sales from the same panel.\n\noct8ne installs via script embed or API and offers plugins for Magento, PrestaShop, WooCommerce, and Vtex. Agents access the platform via a web control panel or mobile app. Supervisor mode allows administrators to monitor live conversations and leave private notes for agents. The visitor-side chat is WCAG 2.1 AA compliant. Tiered pricing across four plans accommodates businesses from small operations to enterprise conversation volumes, with a 14-day free trial and no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a907f72e-94ba-4bb6-b188-eb78fdb0cea7.png","url":"https://www.getapp.ae/software/2069916/oct8ne","@id":"https://www.getapp.ae/software/2069916/oct8ne#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ae/software/2069916/oct8ne#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Sales Assistant Software","position":2,"item":"/directory/3872/ai-sales-assistant/software","@type":"ListItem"},{"name":"oct8ne","position":3,"item":"/software/2069916/oct8ne","@type":"ListItem"}]}]}
</script>
