---
description: Detailed reviews on Zoho FSM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Zoho FSM with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho FSM Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Lawn Care Software](/directory/1427/lawn-care/software) > [Zoho FSM](/software/2070344/zoho-fsm)

# Zoho FSM

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> Zoho FSM is a field service management platform that simplifies work order and workforce management, scheduling, and billing. The mobile app enables live tracking and helps field agents collaborate with the office. Zoho FSM integrates seamlessly with other Zoho and third-party applications.
> 
> Verdict: Rated **4.6/5** by 54 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoho FSM

\-‌ Get more done without switching between apps. Zoho FSM handles work order management, scheduling and dispatching, workforce management, and invoicing.

- Pave the way for effective communication and collaboration. The Zoho FSM mobile app helps field agents stay connected to the office and enables sharing notes and images.

- Manage sizable teams and improve productivity with advanced workforce management. Zoho FSM also has a multi-user environment with unique user profiles.

- Digitize back-end operations. Zoho FSM handles asset management, scheduled maintenance, billing, inventory tracking, and generating reports.

- Connect with other apps that are key to your business. Zoho FSM integrates with Zoho Books, Zoho CRM, Zoho Invoice, Zoho Inventory, and a host of third-party applications.

- Deliver a great customer experience with automated notifications, skilled field agents, detailed service reports, and multiple channels to make payments.

- Minimize costs by cutting back on repetitive visits. Increase first-time fix rates with efficient processes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 54 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: $30.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Zoho FSM is a highly cost-effective and feature-rich field service management solution that offers a pricing model that delivers more value compared to traditional per-user pricing structures. Many field service management solutions charge businesses based on the number of users, leading to higher costs as the team expands.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Accounting Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling Software
- Availability Management
- Barcode/Ticket Scanning
- Bid Management
- Billing & Invoicing
- CRM Software
- Calendar Management
- Calendar Sync
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Cost Database
- Cost Estimating

## Integrations (9 total)

- Bigin by Zoho CRM
- WhatsApp
- Zapier
- Zoho Books
- Zoho CRM
- Zoho Desk
- Zoho Flow
- Zoho Inventory
- Zoho Invoice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Lawn Care Software](https://www.getapp.ae/directory/1427/lawn-care/software)

## Related Categories

- [Lawn Care Software](https://www.getapp.ae/directory/1427/lawn-care/software)
- [Pool Service Software](https://www.getapp.ae/directory/1515/pool-service/software)
- [Electrical Contractor Software](https://www.getapp.ae/directory/1005/electrical-contractor/software)
- [Plumbing Software](https://www.getapp.ae/directory/987/plumbing/software)
- [Handyman Software](https://www.getapp.ae/directory/1383/handyman/software)

## Alternatives

1. [FieldPulse](https://www.getapp.ae/software/105687/fieldpulse) — 4.6/5 (498 reviews)
2. [Jobber](https://www.getapp.ae/software/90723/jobber) — 4.6/5 (1486 reviews)
3. [Connecteam](https://www.getapp.ae/software/105401/connecteam) — 4.6/5 (5315 reviews)
4. [Skimmer](https://www.getapp.ae/software/113919/skimmer) — 4.9/5 (232 reviews)
5. [BuildOps](https://www.getapp.ae/software/131331/buildops) — 4.4/5 (177 reviews)

## Reviews

### "Great Software\!" — 5.0/5

> **Jadon** | *29 March 2026* | Construction Software | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of integration with the Zoho ecosystem. We already use Books and Expense so it is awesome to have our customer database sync over.
> 
> **Cons**: There's a lot of moving pieces and some features we won't be using but cannot turn off. May take a while to learn how to use it.
> 
> It's great. Sure beats managing schedules in your head or from a google calendar. Allows me to have more free time.

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### "Zoho FSM - The must have for support providers." — 4.0/5

> **Damien** | *5 February 2025* | Computer Networking | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, and all of the modules flow well together resulting in a detailed workflow for history records and with easy integration to Zoho desk , defining the remote vs onsite support. It is a great value to have notifications, online acceptances , billing, stock issues , appointment scheduling all from one system. And with seamless integration to Zoho Books , customer information , Service and part items make it a breeze to setup. Also the CRM integration helps account managers access Service appoint records without leaving their system as well as doing estimates to clients directly from the CRM with the FSM extension.
> 
> **Cons**: there are no delivery note documents for stock that is issued out, and none chargeable appointment have to be billed at zero value. Also wish it was apart of the Zoho one package for likes of analytics.
> 
> It has been very good, we have control over our staffs appointments with full transparency. Recorded acceptances of estimates by clients make disputes quick and easy to resolve, and service reports have been a grate help to use and our clients.

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### "Lots of options for customizing\!" — 5.0/5

> **Josh** | *13 February 2025* | Security & Investigations | Recommendation rating: 6.0/10
> 
> **Pros**: The team behind the FSM side of things does an amazing job
> 
> **Cons**: That there is no parts sold inventory with warranty information per customer.
> 
> Great product \& love that its open source

-----

### "FSM Review" — 5.0/5

> **Phillip** | *27 April 2025* | Construction Software | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, overall a great service for taking leads and converting through to customers and work orders and service appointments.
> 
> **Cons**: Sometimes It can be a bit rigid, I would like more control over how templates are laid out. The bigger software solves a lot of these issues.
> 
> overall it has been pretty good. It has helped me kickstart my business and get leads and jobs done.

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### "Zoho FSM is quite fine" — 5.0/5

> **Kirk** | *13 February 2025* | Security & Investigations | Recommendation rating: 8.0/10
> 
> **Pros**: Part of Zoho One ERP, great value and customization. Good and getting better.
> 
> **Cons**: Its only been released about a year, so still relatively young compared to some of the other Zoho softwares.
> 
> Response has been good re support. It pairs niceley with other suite of products.

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## Links

- [View on GetApp](https://www.getapp.ae/software/2070344/zoho-fsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/zoho-fsm/> |
| en-AE | <https://www.getapp.ae/software/2070344/zoho-fsm> |
| en-AU | <https://www.getapp.com.au/software/2070344/zoho-fsm> |
| en-CA | <https://www.getapp.ca/software/2070344/zoho-fsm> |
| en-GB | <https://www.getapp.co.uk/software/2070344/zoho-fsm> |
| en-IE | <https://www.getapp.ie/software/2070344/zoho-fsm> |
| en-NZ | <https://www.getapp.co.nz/software/2070344/zoho-fsm> |
| en-SG | <https://www.getapp.sg/software/2070344/zoho-fsm> |
| en-ZA | <https://www.getapp.za.com/software/2070344/zoho-fsm> |
| fr | <https://www.getapp.fr/software/2070344/zoho-fsm> |
| fr-BE | <https://fr.getapp.be/software/2070344/zoho-fsm> |
| fr-CA | <https://fr.getapp.ca/software/2070344/zoho-fsm> |

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