---
description: Detailed reviews on CommPeak Softphone based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare CommPeak Softphone with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CommPeak Softphone Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/1493/softphone/software) > [CommPeak Softphone](/software/2070930/commpeak-softphone)

# CommPeak Softphone

Canonical: https://www.getapp.ae/software/2070930/commpeak-softphone

> CommPeak’s Softphone makes business calling simple. Available on desktop or browser, it allows you to connect SIP accounts quickly, support remote teams with professional-quality calls, and add advanced features as your business grows.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of CommPeak Softphone

1\. Quick Setup and Easy Connection&#10;CommPeak Softphone requires no special hardware, making it easy to get started. Download the application, plug in a headset, and connect your SIP accounts to begin making calls. This straightforward setup shortens onboarding and allows users to start communicating right away.&#10;&#10;2. Work from Any Location&#10;CommPeak Softphone makes location less of a barrier for business communication. Hybrid and remote teams can stay connected with the same level of call quality from home, in the office, or on the move. Features such as Mini Mode, call history, and the built-in phone book make it easier to manage daily communication.&#10;&#10;3. Scalable for Business Growth&#10;CommPeak Softphone can be adapted as business needs expand. Start with one SIP account and add more over time. Teams can manage multiple accounts within the same interface, making it easier to support different departments or projects. For organizations that require broader functionality, Softphone works with CommPeak Dialer and Cloud PBX.&#10;&#10;4. Professional Calling Capabilities&#10;Softphone combines everyday calling with advanced call handling:&#10;HD voice for professional-quality conversations&#10;Conference calls with up to six participants&#10;Attended or blind call transfers&#10;Auto-answer to reduce missed calls&#10;Custom sounds for ringtones and alerts&#10;&#10;5. Performance, Security, and Feedback&#10;CommPeak Softphone provides reliability for everyday business calls. Audio diagnostics give users a way to confirm audio quality before a call. Secure login options, including SSO and JWT, ensure only authorized users can sign in. Do Not Disturb controls give individuals more control over availability, while the call rating feature provides quick feedback that helps organizations monitor and improve overall call quality.

## About the vendor

- **Company**: CommPeak
- **Location**: Hong Kong, Hong Kong
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $0.00
- **Pricing model**:  (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Hong Kong SAR China

## Features

- Activity Tracking
- Call Center Integration
- Call Center Management
- Call Logging
- Call Routing
- Call Transfer
- Caller ID
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management Software
- Customizable Caller ID
- Interaction Tracking
- Multiple User Accounts
- VoIP Connection

## Category

- [Softphone Software](https://www.getapp.ae/directory/1493/softphone/software)

## Alternatives

1. [3CX](https://www.getapp.ae/software/103409/3cx) — 4.4/5 (465 reviews)
2. [Ringotel](https://www.getapp.ae/software/2081288/ringotel) — 5.0/5 (14 reviews)
3. [CTM](https://www.getapp.ae/software/127363/calltrackingmetrics) — 4.7/5 (158 reviews)
4. [RingEX](https://www.getapp.ae/software/105173/ringcentral-mvp) — 4.2/5 (1202 reviews)
5. [Cloud Softphone](https://www.getapp.ae/software/132055/acrobits-cloud-softphone) — 4.7/5 (9 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/2070930/commpeak-softphone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/commpeak-softphone/> |
| en-AE | <https://www.getapp.ae/software/2070930/commpeak-softphone> |
| en-AU | <https://www.getapp.com.au/software/2070930/commpeak-softphone> |
| en-CA | <https://www.getapp.ca/software/2070930/commpeak-softphone> |
| en-GB | <https://www.getapp.co.uk/software/2070930/commpeak-softphone> |
| en-IE | <https://www.getapp.ie/software/2070930/commpeak-softphone> |
| en-NZ | <https://www.getapp.co.nz/software/2070930/commpeak-softphone> |
| en-SG | <https://www.getapp.sg/software/2070930/commpeak-softphone> |
| en-ZA | <https://www.getapp.za.com/software/2070930/commpeak-softphone> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"CommPeak Softphone","description":"CommPeak Softphone is a desktop application that functions as a virtual phone, connecting calls through SIP trunking and replacing the need for physical desk phones. This gives businesses a single interface for professional communication and sales, suitable for both daily use and expansion over time.\n\nPlug in A Headset and Go!\nGetting started requires only a download, a headset, and a SIP connection. The installation process is simple, and the interface is clearly designed so that new users get comfortable quickly. Businesses can deploy the softphone without complex setup or specialized training.\n\nWork from Any Location\nCommPeak Softphone supports hybrid and remote setups by giving staff one desktop application for calls in any environment. Teams can stay connected in the office, at home, or on the move, with the same level of quality. This flexibility supports both day-to-day calling and broader business demands.\n\nUpgrade When You’re Ready\nCompanies can start with a single SIP account and expand as their needs change. Additional accounts can be managed in the same interface, and integration with CommPeak Dialer or Cloud PBX gives access to more advanced capabilities when required.\n\nMultiple Ways to Connect\nCommPeak Softphone suits different working environments. One can use it as a standalone desktop application connected to SIP trunking, access it through a browser, or combine it with the CommPeak’s Cloud PBX and CommPeak Dialer. In all cases, Softphone integrates well with established communication systems.\n\nKey Features\n1) High-Definition Voice for clear, professional conversations.\n2) Mini Mode provides a compact view for everyday calling.\n3) Phone Book and Call History to save contacts and review past calls.\n4) Conference Calls with up to six participants\n5) Attended or Blind Call Transfers make it easy to redirect calls to the right person or department. \n6) Multiple SIP Accounts supported in one interface.\n7) Auto-Answer to ensure every call is connected, even when hands are full.\n8) Custom Ringtones and Alerts set to user preferences.\n9) Audio Diagnostics to confirm sound quality before calls.\n10) Secure Login Options with SSO and JWT for controlled access.\n11) Do Not Disturb (DND) to manage availability.\nCall Rating to collect quick feedback on quality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/37dfefca-3dac-4cb5-9aa9-1a1214f7e0f4.png","url":"https://www.getapp.ae/software/2070930/commpeak-softphone","@id":"https://www.getapp.ae/software/2070930/commpeak-softphone#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.ae/software/2070930/commpeak-softphone#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Softphone Software","position":2,"item":"/directory/1493/softphone/software","@type":"ListItem"},{"name":"CommPeak Softphone","position":3,"item":"/software/2070930/commpeak-softphone","@type":"ListItem"}]}]}
</script>
