---
description: Detailed reviews on Zoom Contact Center based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Zoom Contact Center with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoom Contact Center Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Zoom Contact Center](/software/2073726/zoom-contact-center)

# Zoom Contact Center

Canonical: https://www.getapp.ae/software/2073726/zoom-contact-center

> Zoom Contact Center is a contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoom Contact Center

Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom Video Communications
- **Founded**: 2011

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Automated Routing
- Chatbot Software
- IVR
- Multi-Channel Communication

## Category

- [Call Recording Software](https://www.getapp.ae/directory/935/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.getapp.ae/directory/935/call-recording/software)
- [Call Center Workforce Management Software](https://www.getapp.ae/directory/3707/call-center-workforce-management/software)
- [Auto Dialer Software](https://www.getapp.ae/directory/1067/auto-dialer/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.ae/directory/3834/contact-center-quality-assurance/software)
- [Contact Center Software](https://www.getapp.ae/directory/593/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.getapp.ae/software/117547/ringover) — 4.7/5 (858 reviews)
3. [CallHippo](https://www.getapp.ae/software/107461/callhippo) — 4.4/5 (675 reviews)
4. [RingEX](https://www.getapp.ae/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews)
5. [JustCall](https://www.getapp.ae/software/2047760/justcall) — 4.1/5 (223 reviews)

## Reviews

### "Perfect Solution for Customer Centric Businesses" — 5.0/5

> **Humashankar** | *19 July 2024* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Its ability to provide a seamless and integrated customer experience across multiple channels, mainly its interface and easy setup
> 
> **Cons**: Some features require more time to master
> 
> Overall my view has been overwhelmingly positive

## Links

- [View on GetApp](https://www.getapp.ae/software/2073726/zoom-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/zoom-contact-center/> |
| en-AE | <https://www.getapp.ae/software/2073726/zoom-contact-center> |
| en-AU | <https://www.getapp.com.au/software/2073726/zoom-contact-center> |
| en-CA | <https://www.getapp.ca/software/2073726/zoom-contact-center> |
| en-GB | <https://www.getapp.co.uk/software/2073726/zoom-contact-center> |
| en-IE | <https://www.getapp.ie/software/2073726/zoom-contact-center> |
| en-NZ | <https://www.getapp.co.nz/software/2073726/zoom-contact-center> |
| en-SG | <https://www.getapp.sg/software/2073726/zoom-contact-center> |
| en-ZA | <https://www.getapp.za.com/software/2073726/zoom-contact-center> |

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