---
description: Detailed reviews on DevRev based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare DevRev with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: DevRev Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [DevRev](/software/2075134/devrev)

# DevRev

Canonical: https://www.getapp.ae/software/2075134/devrev

> DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: DevRev

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 203 more

## Features

- API
- CRM Software
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Contact Management Software
- Customer History
- Customer Support Software
- Customizable Branding
- Document Storage
- Email Management Software
- File Sharing Software
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Prioritization
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics

## Integrations (7 total)

- Bitbucket
- CircleCI
- GitHub
- Gmail
- Jira
- SendGrid
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Satisfaction Software](https://www.getapp.ae/directory/1029/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.getapp.ae/directory/1029/customer-satisfaction/software)
- [Help Desk & Ticketing Software](https://www.getapp.ae/directory/287/help-desk-ticketing/software)
- [Customer Service Software](https://www.getapp.ae/directory/231/customer-service/software)
- [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software)
- [Customer Support Software](https://www.getapp.ae/directory/562/customer-support/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Tidio](https://www.getapp.ae/software/105081/tidio-chat) — 4.7/5 (590 reviews)
3. [Intercom](https://www.getapp.ae/software/91379/intercom) — 4.5/5 (1131 reviews)
4. [Sprinklr](https://www.getapp.ae/software/100180/sprinklr) — 4.3/5 (90 reviews)
5. [LiveHelpNow](https://www.getapp.ae/software/8781/livehelpnow-customer-service-suite) — 4.6/5 (72 reviews)

## Reviews

### "Revolutionizing Customer Interaction" — 5.0/5

> **Christopher** | *6 October 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Our onboarding experience with DevRev was top-notch. Their team was incredibly responsive, offering invaluable help whenever we needed it. This proactive approach ensured a smooth and efficient integration of DevRev into our product.Our team utilizes the product daily, and navigating DevRev's platform is effortless. Its user-friendly interface, combined with the unified search functionality, ensures a superior user experience. Our agents found it easy to traverse through, and the PLuG feature resonates well with our end-users, showcasing the platform's intuitiveness.Compared to traditional support and product development software, DevRev stands out distinctly. It acts as a bridge, making collaboration between our support, engineering, and product teams seamless. Debugging and issue resolution have become a more streamlined process thanks to DevRev.DevRev is more than just a product to us; it's a strategic partnership. Their commitment to continuous improvement, primarily based on client feedback, is evident in the consistent enhancements we observe. It's rare to find no points of contention with such software, but in DevRev's case, we genuinely enjoy every facet of the partnership.
> 
> **Cons**: Nothing, keep up the great work DevRev team\!

## Links

- [View on GetApp](https://www.getapp.ae/software/2075134/devrev)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/devrev/> |
| en-AE | <https://www.getapp.ae/software/2075134/devrev> |
| en-AU | <https://www.getapp.com.au/software/2075134/devrev> |
| en-CA | <https://www.getapp.ca/software/2075134/devrev> |
| en-GB | <https://www.getapp.co.uk/software/2075134/devrev> |
| en-IE | <https://www.getapp.ie/software/2075134/devrev> |
| en-NZ | <https://www.getapp.co.nz/software/2075134/devrev> |
| en-SG | <https://www.getapp.sg/software/2075134/devrev> |
| en-ZA | <https://www.getapp.za.com/software/2075134/devrev> |

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