---
description: Detailed reviews on elastic based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare elastic with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: elastic Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [elastic](/software/2075426/elastic)

# elastic

Canonical: https://www.getapp.ae/software/2075426/elastic

> elastic provides an automated chatbot solution for businesses to improve customer service and boost productivity. It offers features like natural language processing and automated responses across several social channels including WhatsApp, Facebook, Instagram, and more to engage customers.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of elastic

Omnichannel Platform 
Deploy chatbot on 12+ social channels
One inbox View
Multi-language Processing 
5 Agents Available
Application Integration available
Payment gateway integration
Create Ecommerce Platform

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Elastic Information Technology Services

## Commercial Context

- **Starting Price**: $275.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Japanese, Malay, Russian, Thai, Traditional Chinese, Vietnamese
- **Available Countries**: China, France, Germany, Indonesia, Malaysia, Oman, Philippines, Saudi Arabia, Thailand, United Arab Emirates

## Features

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- Automated Routing
- CRM Software
- Canned Responses
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Customer Support Software
- Drag & Drop
- File Sharing Software
- For Sales/Marketing
- Intent Recognition
- Lead Capture Software
- Lead Qualification
- Live Chat Software
- Mobile Access
- Multi-Channel Communication

## Integrations (8 total)

- Intercom
- Mailchimp
- Shopify
- Slack
- Stripe
- Twilio
- WooCommerce
- Zapier

## Support Options

- FAQs/Forum
- 24/7 (Live rep)

## Category

- [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)
- [Conversational AI Platform Software](https://www.getapp.ae/directory/1647/conversational-ai-platform/software)
- [Customer Engagement Software](https://www.getapp.ae/directory/650/customer-engagement/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Birdeye](https://www.getapp.ae/software/112535/birdeye) — 4.7/5 (702 reviews)
3. [Sobot](https://www.getapp.ae/software/2079329/sobot) — 4.9/5 (92 reviews)
4. [SAS Viya](https://www.getapp.ae/software/2065099/sas-viya) — 4.4/5 (12 reviews)
5. [ChatBot](https://www.getapp.ae/software/108699/chatbot) — 4.6/5 (66 reviews)

## Reviews

### "\[sensitive content hidden\] Is a Superstar" — 5.0/5

> **Renerose** | *4 May 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The system is easy to use and with realtime tracking that allows you to see the progress of your campaign.
> 
> **Cons**: Uploading database could still be improved
> 
> The promptness of customer service team is 5 star. \[sensitive content hidden\] is a superstar\! She is alway available whenever I have questions or needed some help.

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### "Excellent AI Chat bot" — 5.0/5

> **Farha** | *3 May 2023* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: Product easy to use , have multiple channels integration
> 
> **Cons**: The interface is not catchy , should have more helpful videos and tutorials

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### "Easy to manage AI chatbot" — 5.0/5

> **Sheena** | *3 May 2023* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to manage and deploy on other platforms
> 
> **Cons**: Mobile application can improve the options ,like desktop option
> 
> 24/7 availability and good customer management.

## Links

- [View on GetApp](https://www.getapp.ae/software/2075426/elastic)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/elastic/> |
| en-AE | <https://www.getapp.ae/software/2075426/elastic> |
| en-AU | <https://www.getapp.com.au/software/2075426/elastic> |
| en-CA | <https://www.getapp.ca/software/2075426/elastic> |
| en-GB | <https://www.getapp.co.uk/software/2075426/elastic> |
| en-IE | <https://www.getapp.ie/software/2075426/elastic> |
| en-NZ | <https://www.getapp.co.nz/software/2075426/elastic> |
| en-SG | <https://www.getapp.sg/software/2075426/elastic> |
| en-ZA | <https://www.getapp.za.com/software/2075426/elastic> |

-----

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