---
description: Detailed reviews on PBXware based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare PBXware with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PBXware Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [PBXware](/software/2075517/pbxware)

# PBXware

Canonical: https://www.getapp.ae/software/2075517/pbxware

> The Bicom Platform is a comprehensive, flexible, white label Unified Communications \&amp; Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of PBXware

The Bicom Systems platform unifies all of the pieces you need to create a communications solution tailored to your specific business needs and market.&#10;&#10;Adopting one solution and provider for all of your needs allows you to reduce costs, increase efficiency, and optimize your communications.&#10;&#10;All of our products integrate seamlessly for a highly simple, but enormously powerful unified communications ecosystem.&#10;&#10;From small businesses to large enterprises, our platform scales effortlessly to match your individual solution, budget, and customer needs.&#10;&#10;With flexible deployment options, you can use our Cloud hosting, your own on-premise infrastructure, or a hybrid approach.&#10;&#10;A fully white label product, the Bicom Platform is ready for you to take to market as your own with logo integration and personalized themes.&#10;&#10;Secure recurring revenue with subscription-based services that allow you to scale up or down and add more products and packages as your business grows.&#10;&#10;Our 24/7 global support team works tirelessly to prevent downtime and resolve partner issues quickly. Our Partners Program offers additional support and resources to help your business grow and flourish.&#10;&#10;Our flexible and scalable UCaaS ecosystem gives your business the right tools when you need them with the best possible service to support your journey.

## About the vendor

- **Company**: Bicom Systems
- **Location**: London, UK

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Bicom Systems for pricing details
- **Target Audience**: 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, French, Italian, Spanish
- **Available Countries**: Canada, France, Italy, South Africa, Spain, United Kingdom, United States

## Features

- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management Software
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management Software
- Email Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [VoIP Software](https://www.getapp.ae/directory/107/voip/software)

## Related Categories

- [VoIP Software](https://www.getapp.ae/directory/107/voip/software)
- [Telephony Software](https://www.getapp.ae/directory/294/telephony/software)
- [Cloud PBX Software](https://www.getapp.ae/directory/1101/cloud-pbx/software)
- [Contact Center Software](https://www.getapp.ae/directory/593/contact-center/software)
- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)

## Alternatives

1. [DialedIn CCaaS](https://www.getapp.ae/software/104279/chasedata) — 4.8/5 (314 reviews)
2. [3CX](https://www.getapp.ae/software/103409/3cx) — 4.4/5 (465 reviews)
3. [JustCall](https://www.getapp.ae/software/2047760/justcall) — 4.1/5 (223 reviews)
4. [CloudTalk](https://www.getapp.ae/software/114835/cloudtalk) — 4.4/5 (268 reviews)
5. [Bitrix24](https://www.getapp.ae/software/90602/bitrix24) — 4.2/5 (984 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/2075517/pbxware)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/pbxware/> |
| en-AE | <https://www.getapp.ae/software/2075517/pbxware> |
| en-AU | <https://www.getapp.com.au/software/2075517/pbxware> |
| en-CA | <https://www.getapp.ca/software/2075517/pbxware> |
| en-GB | <https://www.getapp.co.uk/software/2075517/pbxware> |
| en-IE | <https://www.getapp.ie/software/2075517/pbxware> |
| en-NZ | <https://www.getapp.co.nz/software/2075517/pbxware> |
| en-SG | <https://www.getapp.sg/software/2075517/pbxware> |
| en-ZA | <https://www.getapp.za.com/software/2075517/pbxware> |

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