---
description: Detailed reviews on Chronicall based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Chronicall with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chronicall Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/275/call-center/software) > [Chronicall](/software/2076215/chronicall)

# Chronicall

Canonical: https://www.getapp.ae/software/2076215/chronicall

> Chronicall is a cloud-based solution that assists businesses with call queuing, skills-based routing, live agent call recording, and interactive voice response. Key features include standard and custom reports, real-time wallboards, scorecards, evaluations, and a central repository.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Chronicall

• Helps businesses streamline call management processes.
• Offers data analytics and real-time performance updates.
• Users can access standard and custom reports.
• Provides wallboards to track performance in real-time.

## About the vendor

- **Company**: Xima
- **Location**: South Jordan, US

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Xima for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Chinese, English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Austria, Brazil, Canada, China, France, Italy, Mexico, Netherlands, New Zealand, Singapore, Spain, Sweden, United Arab Emirates, United Kingdom, United States

## Features

- API
- Activity Tracking
- Alerts/Escalation
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID
- Dashboard Software
- IVR
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Outbound Call Center

## Integrations (1 total)

- Avaya Cloud Office

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.getapp.ae/software/117547/ringover) — 4.7/5 (858 reviews)
3. [Convoso](https://www.getapp.ae/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
4. [DialedIn CCaaS](https://www.getapp.ae/software/104279/chasedata) — 4.8/5 (314 reviews)
5. [Readymode](https://www.getapp.ae/software/107701/xencall) — 4.6/5 (136 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/2076215/chronicall)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/chronicall/> |
| en-AE | <https://www.getapp.ae/software/2076215/chronicall> |
| en-AU | <https://www.getapp.com.au/software/2076215/chronicall> |
| en-CA | <https://www.getapp.ca/software/2076215/chronicall> |
| en-GB | <https://www.getapp.co.uk/software/2076215/chronicall> |
| en-IE | <https://www.getapp.ie/software/2076215/chronicall> |
| en-NZ | <https://www.getapp.co.nz/software/2076215/chronicall> |
| en-SG | <https://www.getapp.sg/software/2076215/chronicall> |
| en-ZA | <https://www.getapp.za.com/software/2076215/chronicall> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ae/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Chronicall","description":"Chronicall is a cloud-based solution that assists businesses with call queuing, skills-based routing, live agent call recording, and interactive voice response. Key features include standard and custom reports, real-time wallboards, scorecards, evaluations, and a central repository.\n\nChronicall allows supervisors to view live call statistics and agent activity levels to ensure service level adherence. It offers a real-time dashboard that displays call center metrics, including wait times, abandonment rates, and agent status, on wallboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ab8eb054-0a12-4a89-85f1-69a69e70eb5a.png","url":"https://www.getapp.ae/software/2076215/chronicall","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/2076215/chronicall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"operatingSystem":"Apple, Windows, Windows on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Chronicall","position":3,"item":"/software/2076215/chronicall","@type":"ListItem"}],"@id":"https://www.getapp.ae/software/2076215/chronicall#breadcrumblist"}]}
</script>