--- description: Detailed reviews on Rasayel based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Rasayel with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Rasayel Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Rasayel](/software/2077110/rasayel) # Rasayel Canonical: https://www.getapp.ae/software/2077110/rasayel Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/2077110/rasayel?page=2) > Cloud-based WhatsApp platform for B2B sales and support teams, featuring a shared inbox, AI chat assistance, and pipeline management. > > Verdict: Rated **4.8/5** by 66 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Rasayel \* Centralizes all WhatsApp conversations in a shared team inbox with assignment, internal notes, saved replies, and folder-based views, eliminating fragmented communication across agents. \* No-code chatbot builder with drag-and-drop flows lets teams automate lead qualification and common support queries without agent involvement or developer resources. \* AI assistant node, trainable on company knowledge bases and internal SOPs, handles customer conversations autonomously and routes to human agents only when needed, based on configurable handover conditions. \* CRM integrations with HubSpot, Salesforce, Pipedrive, and Zoho keep pipeline data current automatically, reducing manual data entry and context-switching between tools. \* WhatsApp broadcast campaigns with tag- and attribute-based audience segmentation deliver targeted outreach with real-time engagement reporting for measurable results. \* Automated follow-up sequences and WhatsApp Flows (forms) builder support structured, multi-step sales and support workflows without manual intervention. \* Agent and team performance analytics, covering first response time, resolution time, and workload distribution, give managers visibility into operational efficiency. \* Per-seat pricing with no additional fees for chatbot interactions, broadcasts, or campaigns makes costs predictable as team size and messaging volume grow. \* Open API and webhook support enable custom integrations beyond the native CRM connectors, extending the platform to fit existing tech stacks. \* Mobile app availability allows sales and support agents to manage WhatsApp conversations from any location without being tied to a desktop. \* AI chat summarization condenses conversation history, reducing time spent reviewing prior interactions before responding. \* Configurable AI tone, language, personality, and objectives, with both basic and advanced prompt modes, allow teams to align automated conversations with brand voice and specific use cases. \* All plans include a 7-day free trial, allowing teams to evaluate full platform capabilities before committing to a subscription. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 66 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rasayel, Inc. ## Commercial Context - **Starting Price**: $30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Start - For small teams with moderate sales and support volume $30 per user per month Minimum 5 team members Grow - For high volume teams with complex workflows $40 per user per month Minimum 10 team members Enterprise For teams that require a custom tailored plan Starts at $2000+ - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada ## Features - API - Alerts/Notifications - Automated Responses - Automated Routing - Autoresponders - Batch Communications - CRM Software - Canned Responses - Chat/Messaging - Chatbot Software - Collaboration Tools - Communication Management - Contact Database - Contact Management Software - Customer Database - Customer Support Software - Customizable Fields - Customizable Templates - Data Import/Export - Email Management Software ## Integrations (3 total) - HubSpot CRM - Shopify - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software) ## Related Categories - [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software) - [CRM Software](https://www.getapp.ae/directory/230/crm/software) - [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software) - [Sales Engagement Platform Software](https://www.getapp.ae/directory/2791/sales-engagement-platform/software) - [Conversational AI Platform Software](https://www.getapp.ae/directory/1647/conversational-ai-platform/software) ## Alternatives 1. [Zoho CRM](https://www.getapp.ae/software/9908/zoho-crm) — 4.3/5 (6999 reviews) 2. [HubSpot CRM](https://www.getapp.ae/software/102533/hubspot-crm) — 4.5/5 (4487 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.ae/software/90378/salesforce) — 4.4/5 (18810 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.ae/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 5. [Kylas Sales CRM](https://www.getapp.ae/software/2052749/kylas) — 4.8/5 (625 reviews) ## Reviews ### "The best tool for offering customers support." — 5.0/5 > **Debashish** | *22 April 2024* | Publishing | Recommendation rating: 9.0/10 > > **Pros**: Clean user interface. Chatbot that automates replies to customers. Team collaboration on customer inquires. > > **Cons**: Lacks a good reporting tool which makes its hard to measure customer satisfaction level. > > Rasayel makes it possible to offer quick replies to our customers inquiries using an automated chatbot. We are able to collaborate when supporting our customers . ----- ### "Rasayel is the most futuristic omnichannel communication tool that redefine customer support excellence" — 5.0/5 > **Curtiss** | *27 March 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Rasayel's integration with WhatsApp is the real deal. It enable us to seamlessly interact with clients, making it easier to manage leads and sales over a popular messaging tool. The chatbox builder in Rasayel is easy to navigate and is intuitively designed making it easy to setup and customize our chatbots. Rasayel support robust integrations enable us to sync various systems and platforms to create custom solutions for our real estate projects that often involve multiple stakeholders and systems. Rasayel's reporting and analytics capabilities generate insights that aid in making data driven decisions on how to improve our customer service and use objective data to optimize our projects > > **Cons**: Managing multiple teams across multiple numbers is confusing and having a robust chat search function would help us know where messages are stored. Also the reporting tool should be more comprehensive to enable us to measure customer satisfaction levels effectively > > Rasayel's overall performance and value have exceeded our expectations. It has provided us with a WhatsApp-based team inbox that has supercharged collaboration among our team members by allowing us to quickly onboard team mates and manage our conversations. This has profoundly streamlined our internal communication and enabled us to efficiently handle our customer interactions. Its integration with Zoho CRM is a real powerhouse of managing customers engagements and effective lead generation. It enable us manage multiple properties, coordinate clients and allow for timely and relevant communication across all stakeholders. ----- ### "Rasayel review" — 5.0/5 > **Batool** | *28 May 2024* | Human Resources Software | Recommendation rating: 1.0/10 > > **Pros**: Organised and easy to use how flexible How can I send a template without any problem > > **Cons**: Languages being used needs to be upgraded ----- ### "The best ahead if the rest" — 5.0/5 > **Jackielyn** | *9 May 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Every aspect of Rasayel is topnotch. From the accelerated implementation process of it's sleek and glossy interface to an amazing user experience backed up by incredible and responsive customer support team. This platform is affordable and doesn't have any hidden charges compared to other tools and didn't have to acquire hardwares to run it because with the Whatsapp API we were able to access it. It encompasses fantastic functionalities that empowers our client engagements into a more personalized experience for easy followup and quick responses to prospects and clients enquiries . This has hastened lead closing. The sales reports generation is accurate and transparent to be able to track all sales executed on our socials which assist in reconciliation of income from sales on our reports > > **Cons**: Rasayel is the it. No hitches or downtimes. > > Perfect match of cost and quality is what describes Rasayel. Iam the one who passed the budget allocation for it's deployment which was quite reasonable considering all the benefits we are reaping through sales proceed on WhatsApp. Beyond being a sales channel it is an amazing CRM that helps in management and handling if clients enquiries. We have been able to create a community if clients where we broadcast and communicate on new developments. ----- ### "Rasayel - The Catalyst for our Sustainable Mission at Perfekto" — 5.0/5 > **Sandra** | *23 May 2023* | Supermarkets | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] and his team were attentive and open to feedback throughout the time we used Rasayel. During those months, they worked efficiently on the feedback we shared with them, benefiting Perfekto's business.They also developed several functionalities that benefited our customer community. > > **Cons**: Perfekto is a startup in Latin America, and I mention this because the response time to certain support requests occasionally experienced delays due to the Rasayel team being in a different time zone. However, these waiting times never affected our operations, and solutions were always provided. It is something to consider. > > Transitioning to Rasayel has been a game changer for our customer service department at Perfekto. The user-friendly interface, ease of deployment, and notable features such as assigning notes to chats have been immensely beneficial in our daily operations. While there's room for improvement in the chat search feature, Rasayel's overall performance and value have far exceeded our old software. As a company on a mission to reduce food wastage and environmental impact, we appreciate tools like Rasayel that improve our efficiency. I wholeheartedly endorse Rasayel for businesses looking to enhance their customer service experience. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/2077110/rasayel?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2077110/rasayel) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data