---
description: Detailed reviews on Managed Service Providers (MSPs) based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Managed Service Providers (MSPs) with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Managed Service Providers (MSPs) Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/292/it-service-management-itsm/software) > [Managed Service Providers (MSPs)](/software/2077347/managed-service-providers-msps)

# Managed Service Providers (MSPs)

Canonical: https://www.getapp.ae/software/2077347/managed-service-providers-msps

> Sunrises's MSP solution enables Managed Service Providers (MSPs) to streamline their operations, optimize resources, and deliver top-notch service. Featuring an intuitive HTML5 interface and advanced functionalities like dynamic searching, complex SLA management, and a customizable self-service portal, this software helps MSPs enhance their operational efficiency and drive business growth.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Managed Service Providers (MSPs)

Automated Productivity Boost: The software automates workflows effortlessly with a no-coding graphical process builder. Integrated with ChatGPT, it handles routine queries with smart, automated responses.

Seamless Integrations: Utilize its REST API to sync effortlessly with business apps like Teams, Jira, and Slack, ensuring a unified data source.

Enhanced Security: Opt for a UK-hosted SaaS for top-tier data protection.

Exceptional End-User Experience: End-users manage tickets via Microsoft Teams and a self-service portal, accessing comprehensive knowledge articles.

Improved SLA Compliance: Easily manage service level agreements and monitor progress to maintain operational efficiency and meet commitments consistently.

Robust Reporting and Analytics: The tool adheres to SDI reporting best practices, integrating with Power BI for advanced data insights.

## About the vendor

- **Company**: Sunrise Software
- **Founded**: 1994

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Alerts/Notifications
- Change Management Software
- Client Portal
- Configuration Management
- Contract/License Management
- Customizable Reports
- Dashboard Software
- Help Desk Management
- IT Asset Management Software
- Incident Management Software
- Problem Management
- Project Management Software
- Real-Time Analytics
- Real-Time Notifications
- Real-Time Reporting
- Release Management
- Remote Monitoring & Management
- Resource Allocation & Planning
- SSL Security

## Integrations (18 total)

- Automox
- ChatGPT
- Docusign
- Jira Integration+
- Lansweeper
- Mailchimp
- Microsoft 365 Copilot
- Microsoft Exchange
- Microsoft Intune
- Microsoft Planner
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Pipedrive

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [IT Service Management (ITSM) Software](https://www.getapp.ae/directory/292/it-service-management-itsm/software)

## Related Categories

- [IT Service Management (ITSM) Software](https://www.getapp.ae/directory/292/it-service-management-itsm/software)
- [Service Desk Software](https://www.getapp.ae/directory/1249/service-desk/software)
- [IT Service Software](https://www.getapp.ae/directory/1049/it-service/software)
- [MSP Software](https://www.getapp.ae/directory/645/managed-service-providers-msp/software)

## Alternatives

1. [NinjaOne](https://www.getapp.ae/software/108129/ninjarmm) — 4.7/5 (282 reviews)
2. [Freshservice](https://www.getapp.ae/software/91351/freshservice) — 4.5/5 (685 reviews)
3. [JIRA Service Management](https://www.getapp.ae/software/91811/jira-service-management) — 4.5/5 (763 reviews)
4. [Deepser](https://www.getapp.ae/software/2002751/deepser) — 4.6/5 (56 reviews)
5. [Atera](https://www.getapp.ae/software/102017/atera) — 4.5/5 (446 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/2077347/managed-service-providers-msps)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/managed-service-providers-msps/> |
| en-AE | <https://www.getapp.ae/software/2077347/managed-service-providers-msps> |
| en-AU | <https://www.getapp.com.au/software/2077347/managed-service-providers-msps> |
| en-CA | <https://www.getapp.ca/software/2077347/managed-service-providers-msps> |
| en-GB | <https://www.getapp.co.uk/software/2077347/managed-service-providers-msps> |
| en-IE | <https://www.getapp.ie/software/2077347/managed-service-providers-msps> |
| en-NZ | <https://www.getapp.co.nz/software/2077347/managed-service-providers-msps> |
| en-SG | <https://www.getapp.sg/software/2077347/managed-service-providers-msps> |
| en-ZA | <https://www.getapp.za.com/software/2077347/managed-service-providers-msps> |

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