---
description: Detailed reviews on Tasks for Zendesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Tasks for Zendesk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tasks for Zendesk Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/566/business-workflow/software) > [Tasks for Zendesk](/software/2077822/tasks-for-zendesk)

# Tasks for Zendesk

Canonical: https://www.getapp.ae/software/2077822/tasks-for-zendesk

Page: 1 / 2\
Next: [Next page](https://www.getapp.ae/software/2077822/tasks-for-zendesk?page=2)

> The Zendesk Tasks App enhances ticket management by enabling the creation of subtickets to streamline complex workflows. It offers task automation, consistent enforcement of processes, and detailed logging for auditability and insight generation. The app supports custom task lists and template-driven subticket creation.
> 
> Verdict: Rated **4.2/5** by 6 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 6 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SweetHawk

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Business Process Automation
- Graphical Workflow Editor
- Project Workflow
- Real-Time Data
- Reporting/Analytics
- Rules-Based Workflow
- Task Management Software
- Workflow Configuration

## Category

- [Workflow Management Software](https://www.getapp.ae/directory/566/business-workflow/software)

## Alternatives

1. [viaSocket](https://www.getapp.ae/software/2077932/viasocket) — 4.8/5 (646 reviews)
2. [monday.com](https://www.getapp.ae/software/91734/monday-com) — 4.6/5 (6026 reviews)
3. [Jira](https://www.getapp.ae/software/9953/jira) — 4.4/5 (15358 reviews)
4. [Asana](https://www.getapp.ae/software/90584/asana) — 4.5/5 (13565 reviews)
5. [Zapier](https://www.getapp.ae/software/100222/zapier) — 4.7/5 (3049 reviews)

## Reviews

### "I recommend its use" — 5.0/5

> **Verified Reviewer** | *9 December 2022* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: is an application that makes things easier for you when you have to record incidents, in my case
> 
> **Cons**: None, it is an application that does not give any errors

-----

### "Talk about streamlined and easy process for employees." — 5.0/5

> **Ralica** | *11 August 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I love the automation it brings to the table. The reminders are crucial to completing things on time and keeping customers happy.
> 
> **Cons**: I have no particular dislikes. For a new person, it can be a tad confusing but it's nothing really.
> 
> I am very pleased to have adopted Tasks for Zendesk in my ticket management routine. Life made easier when you have a lot of clients and a lot of tasks.

-----

### "Zendesk" — 3.0/5

> **Jennifer** | *22 March 2023* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: This worked for what needed it for, but had to be managed too much and took a lot of time.
> 
> **Cons**: The customer service was not the best, instead of trying to help the client they would just direct you a form or sometimes directions and it would not be related to what you really need
> 
> It was ok

-----

### "Zendesk Review" — 5.0/5

> **John Mark** | *25 September 2023* | Online Media | Recommendation rating: 10.0/10
> 
> **Pros**: It's easy to use especially putting the client's concern and what resolutions I created and putted on the system.
> 
> **Cons**: Sometimes it shows my name that I created a ticket but I did not.
> 
> A lot like client's concern about their monthly bill or why we're not posting on their social media.

-----

### "Task for Zendesk it's great to use for Worflow automation" — 4.0/5

> **Andres** | *8 March 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Subticketing orchestration it's a pretty good feature
> 
> **Cons**: Straight forward implementation , useful and users love it
> 
> Has made day-to-day setup easy to work with

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.ae/software/2077822/tasks-for-zendesk?page=2)

## Links

- [View on GetApp](https://www.getapp.ae/software/2077822/tasks-for-zendesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/tasks-for-zendesk/> |
| en-AE | <https://www.getapp.ae/software/2077822/tasks-for-zendesk> |
| en-AU | <https://www.getapp.com.au/software/2077822/tasks-for-zendesk> |
| en-CA | <https://www.getapp.ca/software/2077822/tasks-for-zendesk> |
| en-GB | <https://www.getapp.co.uk/software/2077822/tasks-for-zendesk> |
| en-IE | <https://www.getapp.ie/software/2077822/tasks-for-zendesk> |
| en-NZ | <https://www.getapp.co.nz/software/2077822/tasks-for-zendesk> |
| en-SG | <https://www.getapp.sg/software/2077822/tasks-for-zendesk> |
| en-ZA | <https://www.getapp.za.com/software/2077822/tasks-for-zendesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ae/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Tasks for Zendesk","description":"The Zendesk Tasks App serves as a robust tool for managing intricate workflows through the use of subtickets and tasks within Zendesk. This task management solution is ideal for managing projects, change, human resources, and quality assurance processes. Users can effortlessly add, reorder, and complete tasks or convert them into subtickets, allowing for delegation and separate conversations while maintaining linkage to the primary ticket. Automated task list additions and predefined subticket templates promote efficiency. Mandatory task completion ensures agents fulfill necessary steps before resolving tickets. With each action logged, the app provides transparency and valuable data for report creation in Zendesk Explore.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aa3e8d66-8736-4e3d-a98c-f1521968f371.png","url":"https://www.getapp.ae/software/2077822/tasks-for-zendesk","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/2077822/tasks-for-zendesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":6},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","@id":"https://www.getapp.ae/software/2077822/tasks-for-zendesk#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Workflow Management Software","position":2,"item":"/directory/566/business-workflow/software","@type":"ListItem"},{"name":"Tasks for Zendesk","position":3,"item":"/software/2077822/tasks-for-zendesk","@type":"ListItem"}]}]}
</script>
