---
description: Detailed reviews on Birdie based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Birdie with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Birdie Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Data Analysis Software](/directory/1129/data-analysis/software) > [Birdie](/software/2079018/birdie-1)

# Birdie

Canonical: https://www.getapp.ae/software/2079018/birdie-1

> Birdie is a Customer Intelligence Platform that enables CX teams to lead customer-centric, data-backed decisions across the organization. Using AI, Birdie centralizes all customer signals, correlates insights with business metrics, continuously prioritizes the issues and opportunities that matter.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Birdie

Unifies feedback from surveys, tickets, app reviews, calls, and chat into one AI-powered source of truth. Surfaces what's driving satisfaction, churn, and cost.

Evaluates 100% of support interactions against custom rubrics. Replaces random sampling with consistent, AI-driven scoring and coaching insights.

Connects every customer insight to revenue, churn, and retention metrics. Measures the financial impact of CX initiatives.

Identifies emerging friction points weeks before they scale. Enables prevention, not just reactive detection.

Connects to Zendesk, Salesforce, Qualtrics, Snowflake, and 50+ platforms. Setup in days without engineering.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Birdie
- **Founded**: 2019

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Please contact Birdie for pricing details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Estonia, Falkland Islands, Faroe Islands and 42 more

## Features

- Dashboard Software
- Data Connectors
- Data Discovery Software
- Data Visualization Software
- Natural Language Search
- Predictive Analytics Software
- Reporting/Analytics
- Self-service Analytics

## Support Options

- Email/Help Desk

## Category

- [Data Analysis Software](https://www.getapp.ae/directory/1129/data-analysis/software)

## Alternatives

1. [Zoho Analytics](https://www.getapp.ae/software/10049/zoho-analytics) — 4.4/5 (360 reviews)
2. [Microsoft Power BI](https://www.getapp.ae/software/102847/power-bi) — 4.6/5 (1878 reviews)
3. [Google Analytics 360](https://www.getapp.ae/software/90997/google-analytics) — 4.7/5 (8090 reviews)
4. [wetracked.io](https://www.getapp.ae/software/2080874/wetracked-io) — 5.0/5 (195 reviews)
5. [Tableau](https://www.getapp.ae/software/90797/tableau-software) — 4.6/5 (2350 reviews)

## Reviews

### "Birdie Review" — 4.0/5

> **Stephanie** | *6 December 2022* | Warehousing | Recommendation rating: 9.0/10
> 
> **Pros**: I love all the data we are able to see and have organized in a better fashion than our previous data base.
> 
> **Cons**: Changings data bases/softwares is never easy, could be more flowing and a smoother transition - we are on free trial right now, so we will see how it goes\!
> 
> Overall, it has been great. We will see if we end up switching products or not.

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### "a must for business use" — 5.0/5

> **Pamela** | *7 November 2022* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: tracks trends that help me make my business more success
> 
> **Cons**: nothing, I am fairy new to using and so so happy with the results so far
> 
> so far so great\!  thanks you Birdie for an important time saving tool to use now and into the future

## Links

- [View on GetApp](https://www.getapp.ae/software/2079018/birdie-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/business-intelligence-analytics-software/a/birdie-1/> |
| en-AE | <https://www.getapp.ae/software/2079018/birdie-1> |
| en-AU | <https://www.getapp.com.au/software/2079018/birdie-1> |
| en-CA | <https://www.getapp.ca/software/2079018/birdie-1> |
| en-GB | <https://www.getapp.co.uk/software/2079018/birdie-1> |
| en-IE | <https://www.getapp.ie/software/2079018/birdie-1> |
| en-NZ | <https://www.getapp.co.nz/software/2079018/birdie-1> |
| en-SG | <https://www.getapp.sg/software/2079018/birdie-1> |
| en-ZA | <https://www.getapp.za.com/software/2079018/birdie-1> |

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