--- description: Detailed reviews on Bella Booking based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Bella Booking with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bella Booking Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Massage Therapy Software](/directory/975/massage-therapy/software) > [Bella Booking](/software/2079533/bella-booking) # Bella Booking Canonical: https://www.getapp.ae/software/2079533/bella-booking Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/2079533/bella-booking?page=2) > Bella Booking is all-in-one business management software for salons, spas, skin clinics, wellness businesses, and health practitioners. Scheduling, online booking, payments, two-way SMS, digital forms, memberships, packages, AI insights, and 30 reports. Australian-made, zero commission. > > Verdict: Rated **5.0/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bella Booking Bella Booking is all-in-one business management software for salons, spas, skin clinics, wellness businesses, and health practitioners. Built in Sydney, Australia with zero commission and flat-rate pricing. Key benefits: Zero commission on every booking - your clients and revenue stay yours. Unlike marketplace platforms that take 20% on new clients, Bella Booking charges a flat monthly rate with no per-booking fees. Flat-rate pricing from US$25/month - a team of 10 pays US$99/month total, not US$99 each. Every core feature is included in your plan. 24/7 online booking with deposits - clients book, pay deposits, and confirm via SMS. Incomplete bookings are recovered automatically with one-tap resume links. Two-way SMS with a dedicated business phone number - real conversations with clients, not one-way blasts. Automated reminders, confirmations, and rebook prompts in the same thread. Digital forms with e-signatures - consent forms, intake forms, and health screening sent automatically when appointments are confirmed. Stored against client profiles. Memberships, packages, and gift cards - recurring revenue through Stripe-billed memberships, prepaid session packages, and gift cards purchasable online. AI business insights - weekly digest analyses your performance and recommends actions. Ask the AI assistant anything about your business data. 30 reports - sales, appointments, client retention, lifetime value, at-risk clients, peak hours, team utilisation, and more with CSV export. Free onboarding - we configure your booking page, import your clients, and migrate your data from Fresha, Timely, or any other platform at no cost. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 16 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Bella Booking ## Commercial Context - **Starting Price**: A$67.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Bella Booking uses flat-rate monthly pricing - no commission on bookings and no long-term contracts (cancel any time from your settings). Plans in AUD inc. GST (USD pricing also available): Solo A$25/month for one bookable team member; Starter A$67/month for up to 3 bookable team members; Professional A$99/month (or A$950/year) for unlimited team members; multi-location businesses pay A$99 per location. Non-bookable users (receptionists, managers) are free and don't count toward team member limits. Every plan includes unlimited appointments, 24/7 online booking, client CRM, automated reminders, the Bella AI assistant, guided setup and free data migration. Online payments, deposits and Afterpay (via Stripe) are available on every plan. SMS reminders are included monthly per plan, with Messages Plus as an optional add-on for two-way SMS on a dedicated business number. 14-day free trial, no credit card required. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Automated Scheduling - Availability Indicator - Availability Management - Availability Settings - Billing & Invoicing - Blocked Time Settings - Booking Management - Calendar Management - Calendar Sync - Client Database - Client Management - Client Portal - Client Profiles ## Integrations (1 total) - Stripe Payments ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Massage Therapy Software](https://www.getapp.ae/directory/975/massage-therapy/software) ## Related Categories - [Massage Therapy Software](https://www.getapp.ae/directory/975/massage-therapy/software) - [Salon Software](https://www.getapp.ae/directory/212/salon/software) - [Appointment Scheduling Software](https://www.getapp.ae/directory/316/appointments-scheduling/software) - [Barbershop Software](https://www.getapp.ae/directory/1567/barbershop/software) - [Spa Software](https://www.getapp.ae/directory/69/spa-management/software) ## Alternatives 1. [Vagaro](https://www.getapp.ae/software/103275/vagaro) — 4.7/5 (3692 reviews) 2. [Mangomint](https://www.getapp.ae/software/164543/mangomint) — 4.9/5 (356 reviews) 3. [Aura Salonware](https://www.getapp.ae/software/2048126/salonos) — 4.5/5 (84 reviews) 4. [GlossGenius](https://www.getapp.ae/software/2034787/glossgenius) — 4.8/5 (351 reviews) 5. [DaySmart Salon](https://www.getapp.ae/software/104583/DaySmart-Salon) — 4.4/5 (412 reviews) ## Reviews ### "The supportive & flexible system we have been asking for" — 5.0/5 > **Lisa** | *22 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Communication is where Bella Booking really stands out. They listen, they help, and they actually respond. In the past, we've always been pointed to FAQ guides and left to figure out features ourselves. Bella Booking is different, their AI handles the first line of support and when it can't solve your issue, a real team member follows up. I know that might sound like a basic standard to meet. But when you actually experience their team reaching out to help, you realise how rare their approach to support is. > > **Cons**: The client-facing visual side could be a little less clumpy. That said, since we've been with Bella Booking there have already been several adjustments and improvements. Our clients are enjoying all the support we're able to give them on the back end, so honestly, this is really us being picky. > > All other booking systems should be nervous. Bella Booking's agility and their ability to genuinely listen to clients, then act on it really sets them apart from anyone else in the space. While testing the system, I was skeptical and figured there must be some hidden catch. There were features I'd been waiting on from our old system, and the support has been fast and helpful throughout. There are no long sign-up periods either, which has caught us out before with other providers. If your system is genuinely brilliant, you don't need to lock people into contracts to keep them. Bella Booking clearly knows they're good enough that they don't have to. ----- ### "Bella is the best move we've made for our bookings. See ya later, Fresha\!" — 5.0/5 > **Clinton** | *28 October 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We were on Fresha for about 5 years, but honestly their fees just got way out of hand. They hit you with this 20% "new client fee" for any booking that comes through their marketplace, and their tactics around it are super sneaky. When people searched for us by name on Google, a Fresha result would pop up right at the top with our business name in massive letters, so customers easily mistook it for our actual website. They'd click it, a site cookie would download on their device, and even though the person was a walk-in, or lived upstairs in our building, or was coming to us anyway, Fresha would claim them as their new client and take a 20% cut. Seriously, beware of Fresha... Switching to Bella has been such a relief. Bella has everything Fresha has and more. The calendar and scheduler are super straightforward and easy to use, and the online booking system is just so smooth for clients. The feature set is top knotch. They have a built-in promo code function, and gift card sales are super flexible since you can sell them by either a dollar amount or a specific service or bundle type. You can easily input services onto your catalogue as a single service, a bundle, or a full package, and the payments function right inside the settings makes managing future income via Stripe a breeze. Plus, the reports are genuinely useful. You can instantly check detailed revenue streams, income ready to process or track past sales with every tiny detail laid out on a single page. Or via the dashboard. We also love having integrated reviews, and the messaging plus service makes it so easy to text clients directly instead of relying on emails. We were stressing out big time about how painful it was going to be to migrate everything over, which is why we waited for years. We thought of Timely or Zenoti, but they didn't have all the features. The Bella team just handled the whole thing for us. They moved over every single client with all their details, all the gift cards we'd sold across two different platforms, our entire service menu, and even all of our existing hundreds of customer reviews. The support is also next level. If we can't find a specific feature, we just use the built-in AI function and it either tells us where it is right away or pings Bella support. We’ll literally wake up the next morning to an email saying they've already implemented what we asked for. That is proper 5-star service right there. They did this for us many times, as we have quite a high volume of cutomers daily and we needed some minor bugs ironed out. Done and dusted. Couldn't recommend Bella enough. Highly recommended\! If you're stuck with Fresha and sick of the high fees, just make the switch. Great value for money, low fees and great (FAST) customer support. > > **Cons**: None\! Leaving Fresha and moving to Bella is the best thing we've done for our business this year\! :) ----- ### "Best booking system ever\!" — 5.0/5 > **Sharon** | *8 September 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: They have very strong customer support and unbeatable prices with the range of services compared with other booking systems > > **Cons**: The invoicing/recipe system can be improved further. I have suggested it to the customer support team, and it seems it will be a future feature, so I’m very looking forward to it. > > Most booking systems on the market will have a base rate, and if you wish to send your client SMS notifications, you usually need to pay out of pocket more. Whereas Bella booking systems have a 500 per month rate, which is a very good price, so I’m very appreciative and happy with them. ----- ### "Best Salon Software for Sole Traders" — 5.0/5 > **Sheree** | *16 June 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The customer service is fantastic\!\!\! \[sensitive content hidden\] and his team have made setting up my services and clientele list seamless. Such and amazing easy to use program with second to none support. Thankyou. > > **Cons**: Overall, I think this is an amazing product and very user friendly. No complaints here. Easey setup and comprehensive enough for my needs. If anything, some additional reporting features could be added but overall great. a suggestion would be to have a section to add costing for treatments. > > I have had a fantastic experience any question has been quickly answered and any additional feature I have required have been quickly added. Such amazing customer service and a great product. ----- ### "Try Bella, You Won't Regret It\!" — 5.0/5 > **Emma** | *30 September 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Honestly the best customer support and management I've ever had with a booking system, or possibly any product\! > > **Cons**: There were a few things that weren't working for me, but after some discussion with the people who run customer support (the owners?), they've all been added. > > I've been grooming dogs for many years and been running a business for a few of those years now. I've tried basically every single dog grooming specific booking software, was using another general one for a while, and came across Bella. I wasn't expecting much, but I've been so pleasantly surprised by how much it can do. It's so easy to use (I'm allergic to technology), and they are SO OPEN to adding features, it's been utterly amazing. Most of the stuff they fixed for me was while I was on the free trial, and I am now converted and a forever customer. I can't speak highly enough of how much the team cares about their users, which is not an experience I've ever had lol. It's very reasonably priced and does literally everything I need. 10/10 ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/2079533/bella-booking?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2079533/bella-booking) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data